Reviews for Kapolei #1706

This store had a product I couldn't match anywhere else. Great staff and service.

Just received my stove.

From the moment I walk in to leaving the store the customer service was excellent. Thank you Kapolei Staff

Appreciate all the friendly workers’ assistance!

Walked in and immediately received assistance from Ernie, he knew exactly where I needed to go to find what I needed. Superb customer service.

Cynthia from appliances went the extra mile to ensure we got the best deal on a washer and dryer. She even followed up to see if our delivery was scheduled correctly and on time. Amazing service!

HELPFUL, KNOWLEDGEABLE EMPLOYEES TO GET MY PROJECTS DONE

Kudos for the great service Rosemarie of kapolei branch please put more people like her in your store for me this is really a great example

I buy tools from Home Depot on the regular for work but the selection is poor compared to online but they don’t ship to hawaii either so they are missing out on plenty of sales!!

Great hospitality and helpful

Darin had excellent customer service and was very helpful during my trip to the Kapolei Home Depot. His help was very much appreciated.

Employees on the floor could be more friendlier. Smile, Say Aloha, Never hear from them say- May I help you until I ask. I miss that door greeter in the wheelchair that did go beyond and make me smile. I like the changes. I can pull up my car in the front and load my heavy stuff including Concrete. Thank-You Matt & Brandon!!!

Ginsey is great. She's the best.. plus she's left-handed. Left-handed people always do things better.

This store can get busy but never too crowded where you don’t know where to push your cart. The aisles are big and allows for traffic from different directions to pass through. Always stocked and always friendly!

I needed to paint my granddaughter room, but I didn’t know what paint to buy. Rosie in the paint department help me find the right paint for my job. Thank you Rosie.

I went to Home Depot in Kapolei and as someone who has recently bought a home and been going through the process to renovate it. When my husband and I went to customer service the employees were just so accommodating, friendly, and helpful! I’m very thankful especially as it’s a first for us trying to navigate and find the types of materials needed for the renovation and it felt at ease having these employees be so welcoming and friendly!

We looked everywhere for economically priced replacement cushions for outside patio furniture. Elsewhere, it would have been cheaper to buy a whole new patio set but Home Depot Kapolei had the replacement cushions in the perfect color, thickness and price.

I walked into the garden shop and was kindly greeted with a smile by Rusela. Then had the best shopping trip due to customer service by Liam Gwaldarama. Walked me through garden shop providing service and helpful advise!!!! Best customer service I've ever had at a hardware store!!!! Thanks Liam!!!!!

Kitchen make-over and flooring jobs completed. We are very pleased with the outcomes of both projects.

I had a problem with a product I purchased at Christmas and couldn't get help from the manufacturer but the store was very helpful. Dillon with Milwaukee brand went above and beyond.

Knowing that Home Depot Kapolei is one of the most convenient hardware store on the leeward coast they still manage to keep store clean. Customer service is great and staff is helpful for what ever needs to help on your home project.

KNOWLEGEABLE employee DARIN helped me get a awesome lawn mower!!

I had a problem with the self-checkout and Liam & Steven were right there to help me out with knowledge & proficiency and got me out of there in no time. I was tired from work so getting out of there quickly was a plus! Great job Liam & Steven!

My partner and I recently visited the Kapolei (#1706) location and received excellent customer service. We'd like to give a shout out to Kimi over in the lumber department. Not only was she pleasant to work with but she was also very knowledgeable and informative, efficiently and effectively providing the level of insight and guidance that informed our purchasing decision based on our needs and constraints. We look forward to working with her again in the future!

Ginsey in Returns she is always helpful , respectful and polite. Always doing something. She takes care of the customers. Very friendly and has a great sense of humor. I was in line and the line was pretty backed up. Ginsey came in walked to her register and all you could here was have a great day ,Next . Line went down so fast . She goes above and beyond for us customers and also for her co-workers too. I think she deserves a raise. I run a business and I asked her to give me a call because my company could use her customer service skills. It was Awesome .

Kapolei Home Depot employee Jamar was so helpful and though I am disabled she made my trip expedient and enjoyable. Found exactly what I needed and was in and out in no time at all!

I love coming to this Home Depot! The employees are always helpful and easy to talk to!

Great customer service and friendly staff. Location is perfect from where I live.

My dishwasher arrived with a broken door. ( The box was intact.)Once reported, a replacement was located and delivered within the week! Misty and the managers kept me informed all along the way. GREAT Customer service. I will happily travel the 45 miles from my home to this Kapolei store in the future.

We bought a scaffold and it She helped a great deal