#1 Home Improvement Retailer

Pearl City #1702

4.6

out of 5

94% of customers recommend this store
Rating Breakdown
5
(622)
4
(87)
3
(23)
2
(18)
1
(38)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6
The Home Depot
Contact Us
Main: (808)455-1200
Pro Desk: (808)454-8404
Store Hours
  • Mon-Sat: 5:00am - 10:00pm
  • Sun: 6:00am - 8:00pm
Location
1021 Kamehameha Highway
Pearl City, HI 96782

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

8.52 mi
  • 421 Alakawa St
  • Honolulu, HI 96817
8.55 mi
  • 4600 Kapolei Parkway
  • Kapolei, HI 96707

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Pearl City Home Depot. We're excited to help you start your next DIY project.

Whether you're looking for Hampton Bay patio sets or lighting, your local hardware store has you covered. Our skilled associates can help you find exactly what you need for your DIY project. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

At Home Depot, community involvement is important to us. In 2018, The Home Depot Foundation pledged an additional $250 million to veteran causes taking the total commitment to half a billion by 2025. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice.

We're happy to serve and provide guidance every step of the way. Drop by today and see what's new.

Sincerely,

The Pearl City Store Team


When does The Home Depot Memorial Day sale start?
The Home Depot Memorial Day savings event starts May 21 and runs through May 31 at our Pearl City store. Whether you’re looking for a quick fix or starting a do-it-yourself project, we’re here to help every step of the way this Memorial Day. Enjoy savings on patio furniture and all the home furnishings you need. Put your landscaping skills on display with mulch and flower varieties perfect for any region. Take your home renovation indoors with deals on appliances, home decor and area rugs. Update the look of any room with paint and primer and complete the job with upgraded light fixtures. Visit today for everything you need to update your home this spring!

What Bathtub options are available to bath remodelers shopping at the Pearl City store?
Transform your bathroom into a relaxing home spa with an elegant new bathtub. Bathtubs are one of the main focal points of a bathroom and can completely change the room's style and functionality. Browse our large selection of bathtub options to find your perfect remodel or replacement needs. We carry a variety of styles, including freestanding, walk-in and drop-in bathtubs. Give your bathroom a fresh new look with the simple addition of a new bathtub and enjoy the ultimate comfort of a tranquil spa experience at home

What types of grills are available at The Home Depot Pearl City store this spring?
Choose from a vast selection of high-quality grills and smokers to take your backyard barbecues and pool parties to the next level. Treat yourself to an easy-to-use gas grill or fire up a pellet grill and serve your guests hot dogs and hamburgers loaded with chargrilled flavor. Our top-of-the-line smokers available in electric, charcoal, propane and wood pellet, and innovative Wi-Fi-enabled models − allow you to slow-cook baby back ribs and brisket to perfection. Don’t forget to complete your outdoor grilling station with essentials such as propane gas tanks, charcoal briquettes, smoking wood chips, grill covers, meat thermometers and more.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Pearl City offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.6

out of 5

788 reviews
5
(622)
4
(87)
3
(23)
2
(18)
1
(38)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6
94% Of Customers
Recommend This Store 721 of 771 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Friendly helpful staff. A wonderful selection of gardening supplies and plants. Found everythin...

5.0

out of 5

Friendly helpful staff. A wonderful selection of gardening supplies and plants. Found everything I came for and more!

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Cashiers Robert and Patricia were very helpful along with Manager Keoki. They worked as a team t...

5.0

out of 5

Cashiers Robert and Patricia were very helpful along with Manager Keoki. They worked as a team to help me get my order and delivery scheduled. Recommend going to Pearl City Home Depot.

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If you love bad customer service this is your store. If you love managers who dont care about the...

1.0

out of 5

If you love bad customer service this is your store. If you love managers who dont care about the customers this is the store. If you Love disgruntled employees who hate their managers then this is your store. If you want to waste your money on a corporate giant that could give a hoot about your satisfaction, this is your store.

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Purchased paver bricks on sale in gardening on 4/17. Asked for delivery and paid the $80 fee for...

1.0

out of 5

Purchased paver bricks on sale in gardening on 4/17. Asked for delivery and paid the $80 fee for a 4/24 delivery. Purchasing experience was great. Store said they had 3,400 bricks and I saw a few pallets full. More than enough for my order. On 4/23, I got a call informing me that the item is not in stock and that they were not sure when the pavers would be restocked. Talked to 2 different people until someone told me "probably 2 weeks." First associate said "1 week, maybe 2 weeks, maybe 3 weeks, maybe more." Next time the associate should say they do not know but they can talk to someone who can find out. Associated repeatedly said that their computer system does not keep an accurate count of their inventory. Got a call on 4/25 saying the pavers are in and can be delivered on 4/26, Monday. Informed Jim that I work until 5 but can be available anytime after 5pm to receive the pavers. Jim said "no problem." Got a call on 4/26 at 12pm saying the delivery man was on his way and that a delivery later in the day would not be possible. I was concerned for another $80 delivery fee. I had to take off work and rush home to meet the delivery man. Please do not promise delivery times if you cannot hold to the delivery time. A lot of miscommunication between Home Depot associates. Customer service have inexperienced staff and I recommend the store to use a supervisor or higher level associate when informing customers of items not in stock and coordinating change of delivery dates and times to provide better timelines and temper expectations versus promising too much. Overall experience was negative. I do not recommend using their delivery service and to only purchase what you can carry and see as their electronic inventory is unreliable per associate.

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Jimmy Smiles Hardware at Home Depot Store #1702 did an outstanding job of assisting me in locatin...

5.0

out of 5

Jimmy Smiles Hardware at Home Depot Store #1702 did an outstanding job of assisting me in locating all my items saving me a lot of time so I could do the home repairs.

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Every time I go to this store, there seems to be workers everywhere when I don't need assistance....

3.0

out of 5

Every time I go to this store, there seems to be workers everywhere when I don't need assistance. But as soon as I do need help, there's no one around. This last visit was the most frustrating of all. Too many workers ignored my requests, didn't listen, or didn't have any knowledge about the product. Spoke to 4 workers before I got someone who actually helped. The first didn't fully listen to my question and sent me to another aisle. The second was extremely rude. The third blatantly said she didn't know anything. The fourth also said she couldn't help me. Finally, I got help from the 5th person: Ku'u. She apologized for the situation and did her best to get me out the door quickly.

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Awesome customer service

5.0

out of 5

Awesome customer service

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All the associate are very friendly, even wearing masks you’ll know that they’re smiling at you a...

5.0

out of 5

All the associate are very friendly, even wearing masks you’ll know that they’re smiling at you and welcoming you.

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