#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)648-6407

Rental Center

(860)648-6470

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

80 Buckland Hills Dr

Manchester, CT 06042

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 599 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (599)
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Showing 1-30 of 599 reviews
Be careful with online orders shipped to your house, for some they consider it a “store” order an...
Be careful with online orders shipped to your house, for some they consider it a “store” order and when HD cancels it with no explanation, like they did, they make you go to the store for your refund
by
  • Verified Purchase
I usually do not respond to surveys like this!. Marie the cashier is just so efficient and frien...
I usually do not respond to surveys like this!. Marie the cashier is just so efficient and friendly I had to. When she on I always try to have her check me out. Always an enjoyable experience.
by
  • Verified Purchase
  • Recommended
All questions were answered professionally and any trouble I had was delt with immediately and al...
All questions were answered professionally and any trouble I had was delt with immediately and also in a professional manner, great store! Clean and full of knowledge staff!!
by
  • Verified Purchase
  • Recommended
We bought a house 3 years ago and when we need materials for small projects this is the store tha...
We bought a house 3 years ago and when we need materials for small projects this is the store that we go to. The employees are very helpful and they always have what we need in stock.
by
  • Verified Purchase
  • Recommended
Clean, efficient store. Always well stocked. Helpful people, that have expertise in home projec...
Clean, efficient store. Always well stocked. Helpful people, that have expertise in home projects for the novice or the professional. Have consistently appreciated and am loyal to this specific store!!
by
  • Verified Purchase
  • Recommended
The store was clean, the staff professional and attentive, and the prices are competitive.
The store was clean, the staff professional and attentive, and the prices are competitive.
by
  • Verified Purchase
  • Recommended
One stop place for all your home and garden repair needs, never been in a situation where the pro...
One stop place for all your home and garden repair needs, never been in a situation where the product was in out of stock. the customer support agent who I contacted regarding a faucet repair, was beyond excellent in helping me search for the correct part + coordinating the search with the team. She was warm, friendly, and professional. This is, perhaps, the most excellent support that I have received at any vendor and, accordingly, am giving Home Depot my highest review.
by
  • Verified Purchase
  • Recommended
Make all employees work a weekend night like their suppose to. You said things were going to cha...
Make all employees work a weekend night like their suppose to. You said things were going to change, stop with the lies.
by
  • Verified Purchase
Shawn at checkout was very pleasant and took the time to make sure our shopping experience was th...
Shawn at checkout was very pleasant and took the time to make sure our shopping experience was the best we ever had. Beautiful soul. Thank you for showing me how beautiful life can be if you stop and look.
by
  • Verified Purchase
  • Recommended
This store has very knowledgeable and helpful employees! If they happen to be out of stock they w...
This store has very knowledgeable and helpful employees! If they happen to be out of stock they will direct you to the next closest Home Depot!
by
  • Verified Purchase
  • Recommended
Sales Associate Sharon M is an example of excellent Customer Service. She is pleasant, very knowl...
Sales Associate Sharon M is an example of excellent Customer Service. She is pleasant, very knowledgeable with product and location, took the time to lead me to the product rather than just pointing to the general area, and made my shopping experience the BEST. I will return to this store because of her, and will tell friends how helpful and NICE she is. She deserves recognition as an asset to this store.
by
  • Verified Purchase
  • Recommended
Great Employees that help in specialized areas. Paula W was the best help and saved me money with...
Great Employees that help in specialized areas. Paula W was the best help and saved me money with a Instant Rebate she had knowledge of. Great store and great people.
by
  • Verified Purchase
  • Recommended
The future in a box: This product in the right hands could revolutionize the building industry.Us...
The future in a box: This product in the right hands could revolutionize the building industry.Usabitity is endless, from exotic homes to modern contemporary. 60% of set-up could be done on a rainy day.Prep time is a snap. labor cost are low. the evolution is clear. This product is a must for the future. A GLobal relook for sure.
by
  • Verified Purchase
  • Recommended
The store staff were very friendly and courteous. When I called in to check on the plumbing item ...
The store staff were very friendly and courteous. When I called in to check on the plumbing item they connected me immediately and when I asked about the item the gentleman was “very” helpful. I told him I would like to purchase on the phone and asked if I could receive my veterans discount. He was not sure but said he would walk the item to service desk for answer. The lady at service not sure if it was Wendy?? Was very helpful and said they would hold item at reception for me. It is necessary to validate Veteran ID for discount or could ring it up and then would have to do another transaction. Bottom line they were all very courteous and helpful.
by
  • Verified Purchase
  • Recommended
Every time we shop at this Home Depot we are so impressed with how helpful, knowledgeable and fri...
Every time we shop at this Home Depot we are so impressed with how helpful, knowledgeable and friendy the employees are to us. We've shopped at other big box stores before, but Home Depot is by far our first choice. We went to the store just intending to look at refrigerators, but we ended up buying one. With the current shortage of appliances due to Covid, we were not expecting anything to be available, however we were very pleasantly surprised to see that there were many choices that were available for delivery within a few days.The gentleman who assisted us was extremely helpful.
by
  • Verified Purchase
  • Recommended
Everyone at this store is professional and Knowledgeable. Cashier Elizabeth at Manchester home d...
Everyone at this store is professional and Knowledgeable. Cashier Elizabeth at Manchester home depot is the nicest person I ever met. This is one of the busiest store and you always find people to help you.
by
  • Verified Purchase
  • Recommended
IT IS AND HAS ALWAYS BEEN MY FAVORITE
IT IS AND HAS ALWAYS BEEN MY FAVORITE
by
  • Verified Purchase
  • Recommended
Staff was very helpful
Staff was very helpful
by
  • Verified Purchase
  • Recommended
This store is very efficient and helpful. clean and was easy to find everything i needed. I'll al...
This store is very efficient and helpful. clean and was easy to find everything i needed. I'll allways come to this store in the future.
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
yes to all the questions
yes to all the questions
by
  • Verified Purchase
  • Recommended
DON'T KNOW MY EXPERIENCE WAS VERY BAD. I MEAN VERY BUT VERY BAD.I WILL TELL ANY BODY ELSE TRY WID...
DON'T KNOW MY EXPERIENCE WAS VERY BAD. I MEAN VERY BUT VERY BAD.I WILL TELL ANY BODY ELSE TRY WIDHAN STORE EMPLOYEES ARE SO KIND AND VERY HELPFUL.
by
  • Verified Purchase
Employees where friendly and polite and sales cashier Michele got me on my way quickly as well as...
Employees where friendly and polite and sales cashier Michele got me on my way quickly as well as giving me the option to sign my purchase up for a 2 year warranty which I did take advantage off
by
  • Verified Purchase
  • Recommended
Employees were very helpful
Employees were very helpful
by
  • Verified Purchase
  • Recommended
The Gentleman from the Washer/Dryer department was of great help, Assisted us with our selection ...
The Gentleman from the Washer/Dryer department was of great help, Assisted us with our selection and was good about explaining the qualities Etc
by
  • Verified Purchase
  • Recommended
The associates are knowledgeable/friendly and helpful.
The associates are knowledgeable/friendly and helpful.
by
  • Verified Purchase
  • Recommended
The Gentleman that assisted us with our purchase for the washer and dryer, was very pleasant, My...
The Gentleman that assisted us with our purchase for the washer and dryer, was very pleasant, My husband and I were able to purchase the items, And most importantly they were both available.
by
  • Verified Purchase
  • Recommended
I was able to find the items I came to purchase and I also picked up an item that was on sale. T...
I was able to find the items I came to purchase and I also picked up an item that was on sale. The item was a little difficult to find and I wish the Home Depot app on my cell phone pointed out the Aisle number of where I could find it as in the Home Depot website. The cashier was friendly and did scan everything in my cart very quickly. So I was in and out in less than 15 minutes.
by
  • Verified Purchase
  • Recommended
I can honestly say that I dont get to say this all that often with many stores level of customer ...
I can honestly say that I dont get to say this all that often with many stores level of customer service these days, but I had a fantastic experience when I went to make this purchase. I admit that I can often be a real pita when making large purchases but Justin in the millworks was extremely knowledgeable and most of all patient in dealing with me and my several trips there to size up the products I needed. In the end I felt very comfortable with the products I chose based on the advice received and ended up making my purchase. Now this Home Depot will be my 1st stop for future projects!
by
  • Verified Purchase
  • Recommended
The clerks were friendly and helpful
The clerks were friendly and helpful
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 599 reviews

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