#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)648-6407

Rental Center

(860)648-6470

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

80 Buckland Hills Dr

Manchester, CT 06042

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Customer Store Reviews

  • 4.5 out of 599 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (599)
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Showing 1-30 of 599 reviews
Isles full of dripping garbage
This store needs to stop allowing their employees to literally leave shopping carts of dripping garbage in there isles. You really expect customers to have to step through that in order to shop?
by
    great customer service
    Rahana helped us check out and was very friendly and knowledgeable
    by
      Great Atmosphere
      Very happy I seem to always find what I need at Home Depot!
      by
        • Recommended
        The staff at the pro desk always goes well above their duties of requirements
        I have to say I e been here at this Home Depot everyday as a contractor I practically know ever employee by name or face at least and am always treated well
        by
          • Recommended
          Great customer service
          Sharon M. Should be the go to for most product intel and customer assistance
          by
            • Recommended
            Knock your socks off service
            I’m a regular and avid purchaser at Homedepot, and have always been made to feel welcome as a customer. It truly is a Home from Home when the staff are so friendly and genuinely happy to be of help. As a DIYer the very feeling of wandering the aisles of goodies brings a feeling of well-being. I can’t remember the last time I left shopping at Homedepot with something other than what I set out to buy. Other stores don’t seem to have that something HD has. So I’ll be back.
            by
              • Recommended
              Customer Service
              Even thought the store was packed the sales associate showed kindness and patients by taking the time to make sure I found what I was looking for.
              by
                • Recommended
                Manchester store is almost always helpful, friendly, easy
                At this store you usually get quick service if you need it. People are usually friendly and make every attempt to get your questions answered quickly or to help you find the thing you are looking for.
                by
                  Friendly staff
                  I’ve been a Home Depot customer for years now, my latest interaction at the store proved to be exemplary, incredibly helpful and friendly staff I will certainly return again
                  by
                    • Recommended
                    Good place to shop
                    bought some things at a good price
                    by
                      • Recommended
                      Great store
                      We shop frequently at the Manchester Store in CT. We have enjoyed the store, employees, and the really great customer service.
                      by
                        • Recommended
                        Manchester, Buckland Hills Home Depot
                        Please express my appreciation to Danielle for the assistance and great job she did.
                        by
                          • Recommended
                          Better hope someone can drive a forklift
                          I wanted to get a power tool. The endcap display was empty but I found one in the overstock area, high above my head. I located an employee and pointed it out. He went to find someone that could drive the aisle picker. He returned a few times saying he couldn't find anyone. Finally after about 15 minutes, I left.
                          by
                            Thank you
                            Had the pleasure in getting help from Rahana and she was very kind and helpful with my purchase!!!
                            by
                              • Recommended
                              1 found this review helpful
                              Watch out for Angela
                              Very helpful employee in the plumbing section. He’s been there forever and always great New cashier, Angela is full of complaints and insults. The woman needs some training in how to treat a customer. She did something wrong on the register and became flustered and decided it was appropriate to say it was my fault as I’m not a pro. She repeated this 7 times. All because I pressed the email my receipt option. If you’re having that bad a day Angela, stay home.
                              by
                                Empty shelves, no employees to help
                                Always empty shelves with no employees scheduled at night to help anyone. Have to wait 20 minutes ti find someone to bring stuff down from their overheads because you don't schedule anyone to stock your shelves.
                                by
                                  Great Store!
                                  Staff at pro desk is hands down best
                                  by
                                    Amari was AWESOME!!!
                                    Amari was AWESOME!!!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Go to Ashley in Gardening! She knows so much and will answer all of your questions. I knew nothin...
                                    Go to Ashley in Gardening! She knows so much and will answer all of your questions. I knew nothing about plants and now I know so much. I bought 3 beautiful indoor plants. Going to come back for more
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Excellent store, helpful employees, always find what I need.
                                    Excellent store, helpful employees, always find what I need.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    This store used to best in my opinion but had really bad experience with a cashier. People like t...
                                    This store used to best in my opinion but had really bad experience with a cashier. People like this represent a big brand is shame.
                                    by
                                    • Verified Purchase
                                    Ethan the salesperson we were working with was wonderful with guiding us with carpeting and floor...
                                    Ethan the salesperson we were working with was wonderful with guiding us with carpeting and flooring for our project. He was very knowledgeable and personable with fantastic patience.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    This is a busy store - but they are making an effort. A smiling greeter with a sales flyer, plent...
                                    This is a busy store - but they are making an effort. A smiling greeter with a sales flyer, plenty of people on the floor to help out, and two outstanding sales people in the carpet department that went out of their way to help each other and me - made this task easier and pleasant. I 'll be back!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Always go here instead of Lowe’s! There is never anybody there to help you. On the other hand Hom...
                                    Always go here instead of Lowe’s! There is never anybody there to help you. On the other hand Home Depot has plenty of great and knowledgeable help!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Best pro desk I’ve ever dealt with
                                    Best pro desk I’ve ever dealt with
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    The worst HD in CT. My husband and I went to purchase a huge retaining wall order. Had to load an...
                                    The worst HD in CT. My husband and I went to purchase a huge retaining wall order. Had to load and unload ourselves. Asked for assistance but received none. They all watched us but didn’t help. The loading area goes down a hill. Imagine 2 elderly people trying to not roll down the hill with the cart to get to our truck. Then when my husband went to return the cart, he was greeted by a young male employee who said that he needed that cart but waited at the top of the hill for my husband to push it to him. Unbelievable!! One of the ones watching us but not offering to help. Totally disgusted!!! I wouldn’t even give you one star but can’t submit if you don’t give them a star. Again, unbelievable.
                                    by
                                    • Verified Purchase
                                    I had very bad experience with cashier yesterday. This has not been the norm. But the experience ...
                                    I had very bad experience with cashier yesterday. This has not been the norm. But the experience was unsettling and made me remember Lowe is just across the street.
                                    by
                                    • Verified Purchase
                                    It's my place to go for all home improvements.
                                    It's my place to go for all home improvements.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    If you need the basics and lowest level of customer support - then this conglomerate is the place...
                                    If you need the basics and lowest level of customer support - then this conglomerate is the place. Purchased an $800 appliance thats in-stock but now taking 10 days to deliver. And their delivery? Will call the night before with a random 4 hour window....this is a weekday....when people WORK....to pay for the $800 appliance! Get it together Home Depot. You should be better than this.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    My husband and I went to this location yesterday to get help finding materials needed for a proje...
                                    My husband and I went to this location yesterday to get help finding materials needed for a project at our home. We had a great experience at the PRO Desk with Ziggy. He was very friendly, professional, and knowledgeable. I would recommending that anyone in need of information or materials for a project visit him!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Showing 1-30 of 599 reviews

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