#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(321)952-7414

Rental Center

(321)952-7401

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2829 W New Haven Ave

West Melbourne, FL 32904

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 543 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (543)
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Showing 1-30 of 543 reviews
Ryan in this particular Home Depot is without exception the best employees we have encountered wi...
Ryan in this particular Home Depot is without exception the best employees we have encountered with Home Depot.
by
  • Verified Purchase
  • Recommended
just great like tony the tiger
just great like tony the tiger
by
  • Verified Purchase
  • Recommended
Terrible, unprofessional, immature & rude customer service in the garden department.....
Terrible, unprofessional, immature & rude customer service in the garden department.....
by
  • Verified Purchase
I realize that this pandemic has radically changed the retail business and I hope we will soon re...
I realize that this pandemic has radically changed the retail business and I hope we will soon return to the excellent service I always have received from this store.
by
  • Verified Purchase
  • Recommended
With stock people like young Austin who helped us find and load our purchases, your store will ra...
With stock people like young Austin who helped us find and load our purchases, your store will rate 5 stars everytime.
by
  • Verified Purchase
  • Recommended
This store has the nicest employees and they are all so helpful. If someone can answer your ques...
This store has the nicest employees and they are all so helpful. If someone can answer your question, they find someone who can. Super service.
by
  • Verified Purchase
  • Recommended
Maria H. from Customer Service went out of her way to help me place my Pro order as the Pro Desk ...
Maria H. from Customer Service went out of her way to help me place my Pro order as the Pro Desk was closed ( Saturday/Sunday). My order was all special order items that are not in stock in the stores. I was not able to complete my special order online due to an issue with my account. Maria was also able to correct the information in my Pro account for me also. I was very satisfied with experience in my local store. Maria H. needs a raise and a promotion!
by
  • Verified Purchase
  • Recommended
Very helpful and friendly staff, i like the safe environment.
Very helpful and friendly staff, i like the safe environment.
by
  • Verified Purchase
  • Recommended
I love this store's location. The staff are very kind and helpful and new their store well, able ...
I love this store's location. The staff are very kind and helpful and new their store well, able to point out or walk me to a location for the product I needed giving me tips how to make things easier.
by
  • Verified Purchase
  • Recommended
Michael from garden department was really helpful And unknowledgeable Great guy Also Peter as cas...
Michael from garden department was really helpful And unknowledgeable Great guy Also Peter as cashier in the garden department was really nice
by
  • Verified Purchase
  • Recommended
Always someone willing to help and you give a military discount
Always someone willing to help and you give a military discount
by
  • Verified Purchase
  • Recommended
helpful associates helped us find what we wanted and order what wasnt available.
helpful associates helped us find what we wanted and order what wasnt available.
by
  • Verified Purchase
  • Recommended
I had a terrible experience trying to exchange a XMas gift back on 1-7-21. I had a receipt from a...
I had a terrible experience trying to exchange a XMas gift back on 1-7-21. I had a receipt from a family member, but because it was on their HD CC the ee or manager would not exchange for an equally priced item. After about 30 minutes and getting management involved, they did do a no receipt return to a GC, but than threatened that I could be banned from doing future returns. I spend $1000's each year and I was treated like I stole the item, even though I had a receipt. Terrible customer service. Now I will buy less or shop competitors. I think the frustrating part was with respect to the 3rd party vendor that manages their returns. They act like they have no control over a vendor they hired. They act like the government or some other entity made them hire the vendor.
by
  • Verified Purchase
Exceptional sales associates, extremely persistent and friendly to ensure my complete satisfaction.
Exceptional sales associates, extremely persistent and friendly to ensure my complete satisfaction.
by
  • Verified Purchase
  • Recommended
Very nice homely store.
Very nice homely store.
by
  • Verified Purchase
  • Recommended
I always make this store my first stop when home improvement is what I am shopping for. This is ...
I always make this store my first stop when home improvement is what I am shopping for. This is because the store is always stocked with items I need for repair. The staff is always very helpful, in fact it appears they enjoy helping customers which is very refreshing. This time I actually went to a competitor first and found they no longer stock the items I needed and did not offer any good advice on how to fix my problem. I then headed down to good ole #0260 in West Melbourne and got exactly what I needed. So I guess this just proves my original shopping plan is correct.
by
  • Verified Purchase
  • Recommended
I always begin shopping for home improvement items or services at this location. The store has a...
I always begin shopping for home improvement items or services at this location. The store has a culture that treats its customers with friendly, concerned, attention. The store is always well stocked with quality products. It is a pleasure to see associates that enjoy giving service to their customers and I shall continue to patronize this locations.
by
  • Verified Purchase
  • Recommended
I always make this store my first stop when I need home improvement items or services. I store i...
I always make this store my first stop when I need home improvement items or services. I store is well managed because the inventories are always plentiful and the attitude of the associates is great. They enjoy helping customers with home improvement needs and this has to come from the top down. I have been relying on this store for over ten years and am very greatful to have it so close to home.
by
  • Verified Purchase
  • Recommended
I always Make this Home Depot store my first stop when I need home improvement items or advice. T...
I always Make this Home Depot store my first stop when I need home improvement items or advice. This store is always well stocked and the staff is interested in giving good service and help. Again, I was able to find the items I was looking for at a very good price.
by
  • Verified Purchase
  • Recommended
I always make this store my first stop when I need home improvement products and/or services. The...
I always make this store my first stop when I need home improvement products and/or services. The store is very well run both in inventory and helpful staff. Having been in the retail business myself I truly appreciate the difficult task it is to run an operation in these times. I thank Home Depot for providing this service and look forward to my next visit.
by
  • Verified Purchase
  • Recommended
I can always find what I am looking for and if not, there is always an associate there to assist ...
I can always find what I am looking for and if not, there is always an associate there to assist without hesitation. Customer Service is great. I try to go into Mark's check-out line if he is working. He is very nice, always ask how I am doing that day and I dig his ink. I think it's great that your company allows him to rock his personality at work. :-) Customer for LIFE. :-)
by
  • Verified Purchase
  • Recommended
Great experience and prices buying appliances here.
Great experience and prices buying appliances here.
by
  • Verified Purchase
  • Recommended
This is the worst Home Depot ever. I been shopping at Home Depot for over 30 years & not just in ...
This is the worst Home Depot ever. I been shopping at Home Depot for over 30 years & not just in Florida. I lived in other states. I've never seen such a rude employee like LAURA at this store. she never helped m then called me rude in front of the whole store. This is the West Melbourne Home Depot phone number (321) 728-1900.
by
  • Verified Purchase
Great prices and the Best Customer Service! Highly recommended.
Great prices and the Best Customer Service! Highly recommended.
by
  • Verified Purchase
  • Recommended
Every employee greets you, everyone is very helpful. The store is organized and very clean.
Every employee greets you, everyone is very helpful. The store is organized and very clean.
by
  • Verified Purchase
  • Recommended
Extremely friendly and good staff
Extremely friendly and good staff
by
  • Verified Purchase
  • Recommended
I love Home Depot 0260 West Melbourne, I have and do buy what I need there often... I call it my ...
I love Home Depot 0260 West Melbourne, I have and do buy what I need there often... I call it my home away from home! I have several friends and make new ones there all the time...
by
  • Verified Purchase
  • Recommended
Your employee Tony, was just wonderful in helping me. courteous, an assert to your store. he went...
Your employee Tony, was just wonderful in helping me. courteous, an assert to your store. he went out of his way to make sure I had a good experience. you are out of cypress mulch. Thanks for a super store experience. Hats off
by
  • Verified Purchase
  • Recommended
The West Melbourne Home Depot has been my go-to home improvement and supply store almost exclusiv...
The West Melbourne Home Depot has been my go-to home improvement and supply store almost exclusively since moving to Melbourne in 1988. Now that I live in Palm Bay it still is my consistent home supply source for the best of products and personal satisfaction. I am grateful to Home Depot management and services for excellent products and pleasant personnel. I look forward to years and years of continued satisfaction.
by
  • Verified Purchase
  • Recommended
The employees here were all very friendly and helpful! They went above and beyond to help us!!
The employees here were all very friendly and helpful! They went above and beyond to help us!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 543 reviews

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