Reviews for Sherwood #4015

Flooring department lacks specialists during open hours. General employee isn't helpful and makes shopping frustrating when they provide incorrect information. We on our 6 day of waiting for a call back. Customer service associate could't walk me to the aisle to assist finding the product, She just pointed and grunted. Checkout gal was confrontational and accused me of using a discount coupon provided by HomeDepot.com, when in fact I had not. Offered no solutions or compromises.

everyime i come here theres always people willing to help me.

I love this store, as they are not nearly as busy as the one on Sequoia Parkway in Tigard. They also have less associates, though. If you have questions and need assistance, you might go to the other location, but for the most part, if I can be pointed in the right direction for the items I'm needing, I can handle the project. This store is always clean--they really take pride in that, and should. I wish more retailers would care like Home Depot does.

I have been a loyal customer at this location for 8 years now. Everyone in the store is always very helpful. They put the customer 1st. The store is always clean and free from hazards. They have a great team, there management team should be commended. Kuddos to all at the Sherwood location. I look forward to the next 8 years and beyond.

Charles was the person who we were steered to in order to place our order. He was on the phone, but gestured for me to sit down and be comfortable while I waited. He helped us save money, reviewed the order with us, loaded our car and suggested we wait until the plumber arrived before unloading the car. He was thorough, helpful and extremely polite.

I love this store. Great prices, selection, and knowledable associates!!

Came in to by a Refrigerator and the sales person was great. Very knowledgable, really nice and overall a great experience. Home Depot had a great selections. The online applications really helped us narrow our search very quickly.

The employees at the Sherwood Home Depot are always friendly and helpful.

Rick in Appliances was very helpful showing me the differences between different dishwashers and understanding my needs. I shopped around after talking to him and found pushier sales people and higher prices.

Since we are General Contractors we are familiar with all Home Depots and are very confident in their staff support and quick service to get in and out of the store timely, so that we can get back onto the job site to be productive!

just like going to the candy store..you are the best

The people in the departments our very helpful in chooseing a product.

Haley and Stef are these best associates you will ever encounter in your life.

The Sherwood Home Depot is always clean but most of all, the associates are pleasant and always helpful. If they don't know the answer to a question I have, they always find someone who does. I'm a happy lady when I need to go to Home Depot because I know I'll find the product, the answer, and will always be treated as if I'm their only customer.

Was there on 2/16/16...know only a little about picking floor tile and had a hard time finding someone to assist my daughter and I. Can't remember the associates name(being 85 is my excuse),but when she came to our assistance it was GREAT. she helped us differentiate between floor and wall tile and pointed out a better grout than we had picked. When we finally arrived at the beach with our products, my son (a general contractor) thought we had done a brilliant job!!!....Home Depot was the "brilliant" one

Kevin in the hardware department made our trip so much more cost effective! He had great knowledge of what we needed and was very patient with us and answered all of our questions! He will definitely be our go-to person when we need more DIY help.

Went in for backer rod. Customer service knew what it was and where it was. Quick trip in and out.

Good layout and product selection. Initial greeter is very helpful in you need initial assistance.

I was happy with the associates knowledge of grout

When I show my Veteran I.D. to the Associates working at check out for my discount, they always thank me for my service. They also have two spots up front in the parking lot reserved for Veterans.

During a recent visit to the Sherwood, Oregon Home Depot I had great help from the customer service counter as to location of the light bulbs I needed.

We were extremely impressed by Tim in lumber and Rich in hardware. They were both extremely helpful, knowledgeable, and friendly. Thanks for your help- made the shopping experience very pleasant and easy. We will be back. Great job.

Great assistance by Assistant mgr. Bryan. He must have walked 1/2 the building to find the perfect bucket to fit my mini tool holder. tyvm

Clearance items where clearly marked and an information sheet attached.. Super values and fast service to load vehicle.. tyvm

Recently I've seen ads indicating that people who shop at "big box" hardware stores receive inferior support. That's certainly not the case with Sherwood Home Depot. They have excellent support in flooring/windows and kitchen appliances. If you can't find a sales associate or they are all busy, go up to customer service and they will support your needs.

I always find what I need at Home Depot. Great people there too. Thanks you all. -Marcus

I was replacing some rusted hardware on some gym equipment and had a large amount of different size bolt, washers, lock washers and nuts to purchase. My Home Depot had all the sizes needed and the bins were well stocked!

Although I was returning a number of small hardware items, the cashier was very patient and helpful. The ability to scan the receipt and the items being returned makes it easy and fast as well.

This store was so easy to shop in. Everything was neat and clean and easy to find. Our associate, Rich Rayniak, was very knowledgeable and was able to answer all our questions to make sure we purchased exactly what we were looking for. He was very friendly and treated us kindly. Will definitely shop here again and again. Thanks!!

Excellent staff, knowledgeable, personable and you can tell they enjoy their jobs. Jerry and Max at the Sherwood Oregon store were great and told us about things we had no idea about when buying a frige for the garage