#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(704)321-7404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5415 Ballantyne Commons Pkwy
Charlotte, NC 28277
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?

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Our store diverts waste from landfills by accepting lead acid batteries, rechargeable batteries, plastic plant pots, and CFLs for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used in composite decking materials, bringing us one step closer to a circular economy.

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Since 2010, we have decreased electricity consumption by over 52% in our U.S. stores.

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The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to the environment and our communities. We are your partners in environmental sustainability. Learn more about our commitment to economic responsibility.

Store Details

Welcome to the South Charlotte Home Depot. It's a great day to get started on your next DIY project.

We pride ourselves on our ability to help you finish your project, everyday. From custom kitchen cabinets to lighting our associates will take care of you. Take advantage of free pickup within 2 hours on millions of items using our app. Shopping at The Home Depot has never been faster.

At Home Depot, getting involved in our local community is important to us. We support Socrates Academy, McKee Road Elementary School and Jay M. Robinson Middle School. We are also committed to helping our customers get the job done right, with workshops to give you expert advice to complete your home improvement project.

You can find us northwest of the intersection of I-485 and NC-16, between Staples and IHOP, close to the Carolina state line. Drop by and see us today.

Sincerely,

The South Charlotte Hardware Store Team

What's part of The Home Depot Memorial Day Sale?

Get ready to save when you shop The Home Depot Memorial Day Sale. We've got the major purchases you've been waiting to save on: bathroom accessories, grills, tools, appliances, and more. It's easy to shop for bargains that run from May 16th to May 27th with our mobile app or at your local store.

What Mother's Day deals can I find?

The Home Depot is having a Mother's Day Sale from May 2nd to May 12th, so you can find Mother's Day gifts ranging from patio furniture to tools early this year. Check out the bargains on gardening gifts, home decor, smart home accessories, and small kitchen appliances. If you're on the fence about what to get, a gift card always works. Shop online now on our mobile app or drop by to see Mother's Day deals at the store.

Does my local Home Depot still offer Kids Workshops?

Yes, the South Charlotte store does offer in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am and noon. Registration for kids workshops is now available online and secures your spot at the event. Each month features a unique and exciting new kit pack to keep little doers engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Call us or visit our customer service counter to check availability.

How do I check the balance of my Home Depot gift card?

Gift cards to The Home Depot are an excellent choice for the holidays, birthdays, and housewarming parties. DIYers know they're fun to give and to receive. They can be purchased online at homedepot.com or in our brick-and-mortar stores. If you receive a gift card, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Use our gift cards to shop online or redeem them in-store, all with no additional fees.

Does The Home Depot South Charlotte offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us in the app that you're on the way.
3. When you arrive, park in a designated Curbside Pickup space. It's usually located near the front of the store.
4. Check in through the app to tell us you're here.
5. We'll bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

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Customer Store Reviews

  • 4.7 out of 586 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (586)
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Showing 1-10 of 586 reviews
Not the correct store!
Your site thanked me for shopping at the South central store in Charlotte. I shopped at the store in Fuquay Varina.
by
    • Recommended
    Store has become much more customer friendly
    Employees have asked me every time I’ve come if they can help me, I really appreciate that
    by
      • Recommended
      Home Depot Ballantyne
      Great in and out service
      by
        • Recommended
        Intentional Thoughtful Service
        Connor took his time to help me rekey several locks. He was proactive and intentional.
        by
          • Recommended
          Great service
          I went yesterday to purchase my Christmas tree and I was so content with their service. The two gentlemen working the tent area were super helpful and friendly. Beautiful trees and great prices. Choose your tree and they will do the rest:-)
          by
            • Recommended
            My Happy Place
            Home Depot is my happy place. I am a woman DIYer and absolutely love spending my time getting my supplies and tools at Home Depot. Everyone is friendly and the store is always clean and well-organized. Belinda is the highlight of my visits to Home Depot. Make sure you get in her lane at check-out. She exudes pure joy and happiness.
            by
              • Recommended
              Air Filters
              I never knew that if you purchased 4 or more air filters, you received a significant discount! What a GREAT FIND - I learned this from Eileen, an employee at Home Depot - I had just missed it.
              by
                No customer service for me.
                Asked for help taking an appliance out of my vehicle to get it into the store and was refused by Overnight Manager Daniel (even though I was sent the wrong item and just had a kidney transplant). Asking about the policy of asking for help from the afternoon shift the next day I was told by Manager Dustin it shouldn't have been an issue.
                by
                  John in the garden center exceeds expectations
                  John is an asset to Home Depot. He goes above and beyond!! We received 5 star service from him.
                  by
                    The store are very convenient
                    The items are working and it's really tough
                    by
                      • Recommended
                      Showing 1-10 of 586 reviews