#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(704)321-7404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5415 Ballantyne Commons Pkwy
Charlotte, NC 28277
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the South Charlotte Home Depot. We hope you'll come by and meet our helpful team today.

No matter how complex your project may be, we're here to help you finish it. From Husky storage to indoor and outdoor lighting our associates will get you in and out. Take advantage of free pickup within 2 hours on millions of items using our Home Depot app. Shopping at a hardware store has never been faster.

At Home Depot, getting involved in our community is important to us. We support Socrates Academy, McKee Road Elementary School and Jay M. Robinson Middle School. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids workshops, which provide a lively environment mixing skill-building and creativity.

You can find us northwest of the intersection of I-485 and NC-16, between Staples and IHOP, close to the Carolina state line. We hope you'll stop by soon.

Your South Charlotte Home Depot Team
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How do I lessen window draftiness?
When your windows have a lot of condensation, mold, or mildew, you likely need to reseal or replace them. If you can't put in new ones now, seal them with caulk, weather stripping, or a window insulation kit. Clean any mold and mildew first though, and wear a respirator to avoid inhaling it. Fill any other gaps with foam tape and cover window a/c units as well to keep the cold air outside. These steps should help stem the draftiness until you can replace the windows.
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What are good wintertime DIY projects?
In colder climates, it's challenging to work outdoors. However, it may be an excellent time to clean up your indoor workspaces instead. A few days organizing and cleaning the basement, shed, or garage will pay off when the weather warms. You won't have to replace lost hand tools with new ones because you can find what you've got. Polish up the tools, clean the rest of the house with cleaning supplies, and you'll be ready when spring has sprung.
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How do I prepare for snow and freezing temps?
When you live in an area where snow is possible, it's smart to upgrade or organize your snow removal equipment before a big storm hits. Have a gas can ready to top off your gas snowblower if it's not already filled for the season, or check the battery on your electric snowblower. Remember to get out the sleds for the kids, and prep ice melt or salt and a salt spreader. Make sure your outdoor faucets are drained and covered, too, with all garden hoses disconnected. Simple steps like these keep you ready for whatever winter weather comes your way.
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Are Kids Workshops offered at the South Charlotte Home Depot?
Yes, the South Charlotte store does offer in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am–noon. You may secure your Kids Workshop kit by registering online for the event. Each month features a unique and exciting new kit pack to keep little doers engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Paint and all other required tools are provided at the event. Customers who prefer not to participate in the in-person event can pick up their free kit in-store or order online at our Kids Projects Activities page to have it shipped to their home. Call us or visit our customer service counter to order your kit.
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How do I check the balance of my Home Depot gift card?
Home Depot gift cards are a popular present for the holidays, housewarming parties, and birthdays. DIYers know they're fun to receive and to give. Purchase them at our stores or online at homedepot.com. If you're a recipient, you can visit your local Home Depot store and ask a cashier to check the balance for you or check your gift card balance online. Redeem our gift cards for online or in-store shopping, all with no additional fees.
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Does The Home Depot South Charlotte offer curbside pickup?
Yes, we offer curbside pickup. You can place an online order for convenient store pickup daily until 6 p.m. Here's how:
  1. Shop Online and choose the "Store Pickup" option in your cart or on the product page.
  2. When your order is processed, you'll get an email or text that lets you know that it's ready for pick up.
  3. Go to the Curbside Pickup area at The Home Depot store you specified online. From your car, follow the directions in your email or text notification for Curbside Pickup.
  4. Tap the link in your "Order Ready" message and let us know that you've arrived. Remember to bring your identification.

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Sun: 8:00am - 8:00pm

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Customer Store Reviews

  • 4.7
    out of 565 reviews
  • 95% recommend this store
95%
Of Customers
Recommend This Store
527 of 556 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (565)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 565 reviews
Horrible service and trashy store
Staff will ignore you and they don't honor their military discount.
by
    Happy chappy
    The store manager was super understanding and helpful!! Took care of my need and helped with online order returns.
    by
      • Recommended
      mixing paint to the color I needed
      paint mixing turned out perfect match. also helpful with other needs
      by
        • Recommended
        Great customer service
        Bought a gas fireplace online to replace the one we had that randomly stopped working. Unfortunately it didn’t fit correctly b/c the switch is placed in the back instead of the front. Had to return it. Sharif made the return super easy, in and out within a couple of minutes
        by
          • Recommended
          The #3640 Home Depot is Awesome!
          I visit Home Depot store #3640 many times each month and always find what I am looking for. If there are any questions, there is always someone to assist. Convenience and pricing are very important when purchasing homegoods and materials. I always feel welcomed.
          by
            • Recommended
            Andrew helped us work out a product delivery problem and he gave new meaning to the words ‘great customer service”
            Great customer service experience with Andrew!
            by
              • Recommended
              excellent
              well organized with plenty of help when needed.
              by
                • Recommended
                Excellent customer service
                We got a great experience in this store and very thankful to an employee that helped us with lots of knowledge. Ms Gloria at flooring department
                by
                  • Recommended
                  FLOORING DEPARTMENT
                  STEVE WAS VERY PLEASANT AND INFORMATIVE. HE MAPPED OUT WHAT TO EXPECT IN NEXT STEPS & I WAS IN AND OUT OF HIS DEPARTMENT IN RECORD TIME! VERY PLEASED WITH THIS STORE.
                  by
                    • Recommended
                    Showing 1-10 of 565 reviews