Wendover #3608

Nice and clean and very friendly service

It’s a amazing store and can find almost everything you need in your home.

On Sunday, May 17 at around 10am, I had came into the Home Depot off of Wendover Road in Charlotte, NC to get a copy of some keys made. I had asked an associate where I could get keys made, he told me aisle 9 and said he would get someone over there to help me. I went over there waiting for about 5 minutes. I see plenty of associates talking to each other unaware that there is a customer that needs assistance. I had to hunt an employee down since they were no where to be found. I found an associate and told her that I needed to get a copy of keys made. She said she would send someone. I go back over there. He then shows up. I could tell immediately he had NO interest in helping me and acted like it was a chore to help out a PAYING customer. I told him do I need to take the keys off the chain, he says rudely, “NO, LET GO OF THE KEYS” I give the keys to him. He puts it in the machine and starts making the copies. I just inched towards the key to see what he’s doing. He than rudely says “GET BACK”, I am wearing a face mask, so there was no need for all of that!!!!!! After he’s done making both of my keys, he abruptly hands the original keys to me and practically tossed the copied keys in my hands without looking at me. I said thank you. He than says “YEA.” I did not get his name. I wish I did though. Because that was THE WORST I have ever been treated at Home Depot. TERRIBLE CUSTOMER SERVICE!!!!!!!! I’d drive 2 hours to another warehouse store that has much friendlier staff before setting foot into this location again!!!! Never going back to this location!!!! NEVER!!!!!!

The staff are friendly and well verse on their respective area, if the person is not on his area he is honest to deal and direct you to the appropriate person... the store is clean and easy to find the spexific items cause it was arrange axcordingly. The shelves are full of stocks, and arrange properly. On its shelves sample screws and fittings are present in order not to buy the wrong items in terms of sizes and types.

The Wendover Home Depot is my favorite palce to shop for my home/yard needs. It is so close to my home and so convenient to get there. Glad you are where you are. Your associates were very helpful and directed me to where I needed to be for what I needed. The store is normally very neat, but today they must have had some products come in for putting up on shelves. The aisles were still passable though.

Always great assistance from employees.

this is the most unfriendly Home Depot in Charlotte. Was trying to purchase some moss killer out in the garden shop and was stopped so a forklift with a pallet of one bag of fertilizer was being being moved. One bag on 20lb fertilizer. The two associates, one driving who didnt know how to make a turn with the forklift and the other playing majorette twirling the flags, were oblivious to the fact that I was waiting on them with my hands full and 2 other customers were held up by their shenanigans. Then a third employee came along and the three of them started joking around while we were waiting to be able to shop. They looked at us and just ignored us.. I wasnt in the mood to play their game so i ended up only buying one item that I really needed . I would have spent $100 there that day but left only spending $2.70.. And the parking lot there is a maze.Half the lot is blocked by their yard supplies, which should be to the side of the lot and all sorts of trailers of merch.. obviously the manager of this store is not concerned with regular customers

Store was very well lighted and extremely clean. Every employee was courteous. Can't say enough good things about Mr. Dolce our sales associate