Wendover #3608

Store was easy to get to, clean, and well organized. Trip was made better by the associate that assisted us. She was friendly, knowledgable, and very helpful with the appliances we requested and guided us through the purchase and follw up. We'll be back to this store.

GREAT PEOPLE READY TO HELP.

I love this store! Great selection and deals.

Employee in Hardware offered help immediately. She even called another store to locate an extra item needed. Was detail oriented in keying all the dead bolt locks to work perfectly. She shared her knowledge on installation. Suggested items to purchase to make job easier. We purchased those and it made the job stress free and less time consuming. Was friendly, extremely helpful, and knowledgeable.

I love shopping at Home Depot on Wendover as it is close to my home and has everything I need for my home and lawn. It's the place to be if you like good products, good service and friendly faces!

On Sunday, May 17 at around 10am, I had came into the Home Depot off of Wendover Road in Charlotte, NC to get a copy of some keys made. I had asked an associate where I could get keys made, he told me aisle 9 and said he would get someone over there to help me. I went over there waiting for about 5 minutes. I see plenty of associates talking to each other unaware that there is a customer that needs assistance. I had to hunt an employee down since they were no where to be found. I found an associate and told her that I needed to get a copy of keys made. She said she would send someone. I go back over there. He then shows up. I could tell immediately he had NO interest in helping me and acted like it was a chore to help out a PAYING customer. I told him do I need to take the keys off the chain, he says rudely, “NO, LET GO OF THE KEYS” I give the keys to him. He puts it in the machine and starts making the copies. I just inched towards the key to see what he’s doing. He than rudely says “GET BACK”, I am wearing a face mask, so there was no need for all of that!!!!!! After he’s done making both of my keys, he abruptly hands the original keys to me and practically tossed the copied keys in my hands without looking at me. I said thank you. He than says “YEA.” I did not get his name. I wish I did though. Because that was THE WORST I have ever been treated at Home Depot. TERRIBLE CUSTOMER SERVICE!!!!!!!! I’d drive 2 hours to another warehouse store that has much friendlier staff before setting foot into this location again!!!! Never going back to this location!!!! NEVER!!!!!!

Store was clean and excellent customer service provided by Tiffany

We were happy with the customer service we received in the tile and flooring dept. Julia and Nestor were so helpful and informative. The BEST Homedepot in Charlotte!!!!

The store is very clean and the staff is friendly

Every time we visit this store we are very happy with the products, the service, and the store associates.