Floodlight Cam Wired Pro - Smart Security Video Camera with 2 LED Lights, Dual Band Wifi, 3D Motion Detection, Black

Hi Curious. We appreciate the time you have taken to ask this question. No, the lights on the Ring Floodlight Cam Wired Pro cannot be replaced. Ring devices have a one-year limited warranty. We will cover your eligible device against defects in materials and workmanship under ordinary consumer use. In other words, if your device malfunctions during normal operation within its first year, then Ring will fix or replace your device as needed. Please refer to the Ring’s Limited Warranty for more details here: https://ring.com/warranty. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

Hi Wanda. Thanks for asking. The Floodlight Cam Wired Pro requires hardwiring. However, you can connect your Floodlight Cam Wired Pro into a standard outlet for non-stop power with the Plug-in Mount for Cams (sold separately). Visit our support center for more information: https://ring.com/support/articles/l64sf/Safety-and-Compliance-Information-for-Ring-Plug-In-Mount. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

Try adding the Chime signal extender

Hi AParris. Thanks for reaching out. If you're receiving a 'Setup did not complete' message and cannot finish setup, your Ring device may be too far from your wifi router. Ideally, your router should be within 20 feet of your Ring device. Learn more here: https://ring.com/support/articles/m5az7/Troubleshooting-In-App-Setup-Issues-for-Ring-Products. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

Hi Abintuc. Good question. Ring offers different Ring Protect Plans so that you can choose the one that best suits your needs. The Ring Protect Basic plan offers video recording for one Ring doorbell or home camera. Activate digital features, including rich notifications, smart alerts, and in-app arming and disarming, for your Ring Alarm or Ring Alarm Pro device. The Ring Protect Plus plan has the most advanced video features and offers video recording for all Ring doorbells and home cameras at one location. Activate digital features, including notifications and in-app arming and disarming, for your Ring Alarm or Ring Alarm Pro device. Learn more here: https://ring.com/support/articles/lw54x/General-Information-on-Ring-Protect-Subscription-Plans. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

Hi narc234. Thanks for asking. A Ring account can be logged into on multiple mobile devices. In addition, Ring offers a shared user feature. A shared user cannot change system settings or account information but can view cameras and view and share videos. Learn more here: https://ring.com/support/articles/qpq78/Controlling-Ring-Devices-With-Shared-Users-and-Guest-Users. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

Hi Gary. Good question. Yes, the Ring Floodlight Cam Wired Pro would work if installed higher. The height at which you install your device will impact the performance of features such as motion detection and two-way audio. This article will outline the step-by-step process to install your Floodlight Cam Wired Pro: https://ring.com/support/articles/3v1dn/Installing-Your-Ring-Floodlight-Cam-Wired-Pro. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

We have this camera and you can absolutely adjust settings and sensitivity so it will adjust moving objects other than people. We get motion alerts for one of our neighbor's cats because his winter coat came in and he is finally 'big' enough!

Hi Moniv1201. Good question. Yes, the Ring Floodlight Cam Wired Pro can detect motion that is not people. The Ring Floodlight Cam Wired Pro has advanced features, including radar-powered 3D motion detection and Bird’s Eye View for more precise motion alerts. Visit our support center for more information: https://ring.com/support/articles/82dky/Ring-Floodlight-Cam-Wired-Pro-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

Hi Nancy. Thanks for asking. Yes, you can use different Ring devices at your house. Each device will be set up and managed individually through the Ring app. You can also link your devices for enhanced security. Learn more here: https://ring.com/support/articles/1zghb/How-to-Link-Your-Ring-Devices-for-Enhanced-Security. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.