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Performance Platinum ProTerra 50 Gal. 120-Volt Plug-in Smart Heat Pump Water Heater with 10-Year Warranty
- Heat pump water heater plugs into standard 120V outlet
- Easy replacement for standard gas tank and 4.5x more efficient
- Built in WiFi enables hot water control and energy usage tracking
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Product Details
About This Product
Upgrade to the Rheem Performance Platinum model and experience the future of water heating with its advanced, eco-friendly features. Designed for households with one to three people, this water heater combines energy efficiency, smart technology, and sustainability, making it an excellent choice for modern living. With its built-in WiFi and compatibility with the EcoNet app, you can effortlessly track energy usage, check hot water availability, set Vacation Mode, and even schedule off-peak heating to maximize savings. Its highly efficient design reduces carbon emissions and promotes eco-responsibility, earning its distinction as a Rheem Sustainability Standout. For added peace of mind, this model comes with a comprehensive 10-year warranty and a 1-year in-home labor warranty. Make the switch to smart, sustainable water heating today with the Rheem Performance Platinum.
Highlights
- Natural gas replacement: factory-installed electrical plug enables easier installation, it plugs into a 120V wall outlet
- Replacing an Electric water heater? Search for Rheem Platinum; it's Rheem's most popular heat pump water heater and ideal for electric replacement
- Sustainable: over 4.5X the efficiency of a standard gas water heater with 3.0 uniform energy factor
- Smartest: built-in Econet Wi-Fi technology allows you to manage hot water and avoid cold showers, track weekly, monthly and yearly energy usage and manage heating schedule your mobile device
- Save even more with Energy Star rebates: it's Energy Star certified so it may be eligible for rebates in your area, check for rebates through your state and local government or utility provider
- Eco-friendly: reduces carbon footprint with 75% reduction in energy use, plus, it's zero emissions
- Sediment diffusion: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
- Demand response ready: if your utility requires a grid connection, connect without any additional equipment costs thanks to its CTA 2045 port, save more with off-peak scheduling
- Ductable: duct colder exhaust air into your attic, another room or out of your home
- Easy to maintain: premium brass drain valve for easy draining
- Warranty: 10-year warranty with 1-year in-home labor warranty
- Leak detection and auto shutoff sold separately, upgrade to proterra plug-in HS models for built-in leak detection and auto shutoff
- Savings and efficiency information is located on product specification documents
- With any Wi-Fi connected device, for best performance, use your phone or tablet to check the wi-fi signal strength in the area where the water heater will be installed prior to purchase
- Heat pump water heaters generate condensation, remember to plan accordingly
- Need help with a home project? Let us do it for you - 1 800 HOME DEPOT or visit HomeDepot.com/services
- If you are looking for a current electric tank replacement, click here to shop Rheem’s Proterra Hybrid 30 Amp Heat Pump models
- Return Policy
- California residentssee Prop 65 WARNINGS
Product Information
Additional Resources
Shop All RheemSpecifications
Dimensions: H 61.75 in, W 22.25 in, D 22.25 in
Dimensions
Product Depth (in.) | 22.25 in |
|---|---|
Product Height (in.) | 61.75 in |
Product Width (in.) | 22.25 in |
Water Connection Size (in.) | 3/4 |
Details
Amperage (A) | 15 A |
|---|---|
Application Type | Residential |
Efficiency Level | Super High |
First Hour of Delivery (gallons/hr) | 55 |
Fuel Type | Hybrid |
Household Size | 3-5 |
Indoor/Outdoor | Indoor |
Nominal Tank Capacity (gallons) | 50 gal |
Power Options | Hardwired |
Product Weight (lb.) | 218 lb |
Remote Access | Remote Access |
Required Volt Connection | 120 volt |
Requires Hub? | No Hub Required |
Returnable | 90-Day |
Smart Home | Smart Home Enabled |
Smart Home Protocol | Wi-Fi |
Tank Warranty | 10 Year |
Uniform Energy Factor | 3 |
Voice Control Hub Required | No Voice Control |
Water Heater Features | Demand Response Ready, Digital Display, Energy Usage Tracking, Glass-Lined Tank, Temperature Pressure Relief Valve, Vacation Mode, WiFi |
Water Heater Profile | Tall |
Water Heater Type | Heat Pump |
Wattage (watts) | 0 W |
Works With | Alexa |
Warranty / Certifications
Certifications and Listings | UL Listed |
|---|---|
Part Warranty | 10 Year |
Questions & Answers
The product description at the top of the page does not match the specifications. Why?
Hi Meg, To better assist you, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius
Will this work in cold basement in the winter
Rheem's 120V plug-in heat pump water heaters don't have a resistance heat element to use when it's too cold for the heat pump to work well. If your basement gets below 37 F in the winter, you'd need one of the 240 V hybrid models with resistance heat.
Hi Paul, Based on the information provided, the ProTerra 80 Gal. will work down to ~37–40°F ambient. The heat pump may switch to electric element backup when ambient air is too cold, ensuring continuous hot water. For additional assistance, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius
Does this eliminate the need for gas ? And will my standby generator power this ?
Start up draw may be higher, but the heat pump's operating power is about 440 W, but delivers about 4200 BTU/h of heat to the water.
Hi Mike, Based on the information provided, no gas is needed on the ProTerra XE50T10HM00U0. This model is all‑electric (120 V plug‑in). The model can work on a generator if it meets the electrical load requirements. For additional assistance, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius
Likely it will eliminate your need for gas in the summer time if you are still using a gas furnace to heat your home. For a standby generator, as long as it can supply 15A at 120 V or 1800 Watts of continues power, then all should be good.
How many people in a household does this serve?
Hi Andrea, The XE50T10HM00U0 is designed for a household of 1–3 people. Derius
does this have a mixing valve
Hi Alan, There is a built‑in mixing valve on the front of the 120‑V ProTerra units to allow the heater to store water at a higher temperature while still delivering safe outlet temperatures. This is part of how the 120‑V hybrid maintains usable hot‑water capacity despite the lower heating wattage. Derius
What are the requirements for electric outlet
Hi Ken, The ProTerra 65‑gal 120‑V (Model XE65T10HM00U0) plugs into a standard 120‑volt household outlet, specifically a dedicated 120V, 15‑amp circuit with a grounded 3‑prong receptacle. Derius
This particular model is intended for use on a shared 15 Amp appliance circuit, contrary to what Rheem said. They manufacture another that requires a dedicated 15 Amp circuit, but that version has an 1100 W compressor, about twice the capacity of this.
What is the output in BTU's.
Hi, The ProTerra XE65T10HM00U0 has a heat‑pump input of about 1.23 kW, which equals ≈4,200 BTU/hr of heating output. For additional information, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius
Would this be most efficient for me I have 240 to water heater location in basement. (65degrees normal temp ) or would something else be better. Only two 2 of us but have a 120 gallon tub used 3 times a week min
Hi Mark, Having a professional site check from a contractor to properly size the system may better ensure perfect sizing and avoid any surprises. For additional assistance, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius
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Customer Reviews
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We're sorry to hear about your experience with the EcoNet app and its limitations. Your insights are valuable and will help us improve our products and services. If you need further assistance or have any questions, please reach out to our support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Thank you for sharing your experience.
Derius
Thank you for your detailed feedback. We are really sorry to hear about the quality control issues and design flaws you encountered. It’s frustrating to deal with such problems, especially when it affects the usability of the product. We appreciate your patience in trying again, and we hope the next unit meets your expectations. If you need any further assistance, please don’t hesitate to reach out. Please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST at your earliest convenience.
Derius
Thank you for your feedback. We’re very sorry to hear about the delivery issues and the inconvenience it has caused, especially with your wife due soon. We understand how frustrating this must be. Please reach out to our customer service team for further assistance. We’re here to help resolve this for you. Please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
That you for this 5-star review. It’s great to hear that your new ProTerra Electric Water Heateris working well for you and fitting into your space, even though it’s a tight fit. It sounds like you’ve done a fantastic job with the installation using street elbows, pex push on fittings, and 3/4" pex pipe.
The fact that your PG&E bill hasn’t increased and your propane use has significantly decreased is a testament to the efficiency of this water heater. Plus, the $720 federal tax rebate is a nice bonus!
It’s also impressive that you’ve calculated the payback period to be three years. That’s a relatively short time to recoup the cost of such a major appliance.
Thank you for sharing your experience.
Derius
Thank you for sharing your experience with us. We appreciate your 5-star review. We hate to hear of the experience you encountered with the scratch and dent found on your water heater. We are thrilled to hear of your experience on the performance of your water heater and how it is encouraged your purchase of additional water heaters. If you need assistance on your water heaters, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for this 4-star review. We apologize for the inconvenience caused by the performance of your new water heater. The water heater you have reviewed includes a 10-year parts and tank warranty as well as a 1-year labor warranty for your peace of mind. Please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you.
Derius
Thank you for this review. We apologize for the inconvenience you have experienced and hope the issue has been resolved. The water that you have reviewed includes a 10-year parts and tank warranty, and a 1-year labor warranty for your convenience. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Thank you for sharing your feedback, and we are truly sorry to hear that this unit did not deliver the energy savings you expected. A $250 monthly spike in your power bill is highly unusual for a heat pump water heater, which is designed to significantly lower electricity costs. This may point to an underlying issue with the installation environment, setting configurations, or a malfunctioning component causing the backup elements to run constantly. Before you go through the hassle of removing it, we would love to have a senior technician review your setup to help diagnose what is causing this high draw, please call, 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST, and speak with our Technical Support team directly so we may assist you.
Derius
Thank you for your feedback. We’re glad to hear the unit is working well so far. We appreciate your comments and hope it continues to serve you reliably for many years.
Derius
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Compare Key Features
Product Snapshot | |||
|---|---|---|---|
Ideal for eco-conscious homeowners seeking energy efficiency, smart control, and a 10-year warranty. | Ideal for large households seeking energy efficiency, smart controls, and leak detection for worry-free hot water. | Ideal for eco-conscious homeowners seeking energy efficiency, smart control, and a 10-year warranty. | Ideal for eco-conscious homes seeking energy efficiency and smart control, ensuring lower bills and reduced carbon footprint. |
Capacity | |||
50 gal | 80 gal | 65 gal | 80 gal |
Energy Efficiency Rating | |||
3.0 UEF | 3.3 UEF | 3.5 UEF | |
Heating Speed | |||
55 gallons/hr | 55 gallons/hr | 72 gallons/hr | |
Smart Features | |||
Warranty Period | |||
10-year warranty | 10-year | 10-year warranty | 10-year warranty |
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