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Internet # 322847868

Model # LP1023BSSM

Store SKU # 1008708149

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10,000 (DOE) BTU 115-Volt Portable Air Conditioner Unit Cools 450 sq. ft. with Dehumidifier and Wi-Fi in Black

$519.00
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  • AC cools medium rooms up to 450 sq. ft. (18 ft. x 25 ft. size)
  • 3 in. 1-operation: cool, dehumidify (dry) and circulate (fan)
  • 2 cooling and 2 fan speeds with auto-swing air vent
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Product Details

About This Product

This portable air conditioner is the smart choice for versatile cooling. Cool your home from anywhere using LG ThinQ technology to control your air conditioner with your phone or use with Alexa and Hey Google to have control with the sound of your voice. This quiet unit is ideal for cooling medium rooms up to 450 sq. ft. The unit has 2 cooling and fan speeds and a 24-hour timer to create a cooling schedule. The auto-swing air vent helps direct the flow of air where it's needed most whether cooling, dehumidifying or just circulating air. If there is a power outage, the auto restart feature will automatically turn your unit back on when power is restored. Easy rolling casters allow you to efficiently move the unit to another location. Other features include an LCD remote control, easy window venting installation kit, removable/washable filter and a check filter alert.

Highlights

Product Information

Internet # 322847868

Model # LP1023BSSM

Store SKU # 1008708149

Specifications

Dimensions: H 28.35 in, W 17.52 in, D 14.96 in

Dimensions

Product Depth (in.)

14.96 in

Product Height (in.)

28.35 in

Product Width (in.)

17.52 in

Details

Air Conditioner Features

Automatic Shutoff, Filter Light Reminder, Timer, Washable Filter

Appliance Category

A/Cs and Fans

BTU Cooling Rating (ASHRAE)

14000 BTU

BTU Cooling Rating (DOE SACC)

10000 BTU

BTU Heat Rating

No Heat

Color Family

Black

Commercial/Residential

Residential

Coverage Area (Sq.Ft)

450 Sq.Ft

Decibel (Sound) Rating

53 dBA

Filter Type

Mesh

Heater Included

Without Heater

Hose Configuration

Single Hose

Included

Dehumidifier, Window Venting Kit Included

Moisture removal capacity (pints/day)

189.6

Number of Cool Settings

2

Number of Fan Speeds

2 Speeds

Plug Type

Parallel

Power Options

Plug-in

Refrigerant Compatibility

R-32

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

7-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Bluetooth

Voice Control Hub Required

No Hub Required for Voice Control

Voltage (volts)

115

Wattage (watts)

1450

Works With

Alexa, Google, Google Assistant, SmartThinQ

Warranty / Certifications

Certifications and Listings

ETL Listed

Manufacturer Warranty

Limited 2 yr parts and labor

Questions & Answers

How  does heat function work on portable AC unit
ByOct 19, 2026
1 Answer | 
Answer This Question

Which specific model are you inquiring about? The LG 10,000 BTU (SACC) / 13,500 BTU (ASHRAE) Portable Air Conditioner | Cools Up To 450 sq. Ft. Model # LP1023BSSM, does not have a heat function. It is a cooling-only unit. If there's a specific portable unit with a heat function that you are interested in, please submit your question on the appropriate product information page for the unit...^Ivan.

By|Oct 20, 2026


    Can I use this product as a dehumifier only by connecting a drain hose as instructed to a floor drain and not connecting the exhaust hose to a window?
    ByOct 1, 2026
    1 Answer | 
    Answer This Question

    LG 8,000 (DOE) BTU 115-Volt Portable Air Conditioner Unit Cools 350 sq. ft. with Dehumidifier and Wi-Fi in Gray, Model # LP0823GSSM has an exceptionally high dehumidification capacity, pulling up to 3.09 pints of water per hour out of the air. If you rely on the machine's internal collection pan, it will fill up rapidly. Once full, the unit will shut down completely and flash an "FL" (Full Tank) error code on the display until you empty it manually via the bottom drain plug. According to its Installation Guide, you should remove the upper drain cap on the back of the unit and attach a standard garden hose for continuous gravity drainage. Run this hose down to a floor drain or sump pump so the unit can run continuously without shutting down. However, even in Dry Mode, the unit runs its internal compressor to make the indoor coils cold enough for water to condense. This process naturally creates waste heat at the back of the machine. If you do not vent the hose outside, the machine will exhaust hot air straight back into the room. While it will still extract moisture, the room will become very warm and stuffy, so to use it correctly, you should keep the flexible exhaust hose attached and vented through the window panel kit, just as you would when running it in standard cooling mode...^Ivan.

    By|Oct 1, 2026


      How big a window does the vent kit fit
      BySep 23, 2026
      1 Answer | 
      Answer This Question

      The Window Installation Kit that has a window vent panel that the flexible exhaust hose for the LG 8,000 (DOE) BTU 115-Volt Portable Air Conditioner Unit Cools 350 sq. Ft. with Dehumidifier and Wi-Fi in Gray, Model # LP0823GSSM, attaches to so you can vent to the outside, allows you to install the air conditioner in most vertical-sliding windows 25″ to 47″ wide, or horizontal-sliding windows from 25″ to 47″ high...^Ivan.

      By|Sep 23, 2026


        How long does the warranty last
        BySep 13, 2026
        1 Answer | 
        Answer This Question

        The LG 7,000 (DOE) BTU 115-Volt Portable Air Conditioner Unit Cools 300 sq. Ft. with Dehumidifier and LCD Remote in White, Model # LP0723WSR, comes with a limited Manufacturer's Warranty of One (1) year from the Date of original Purchase, for any internal/ functional Parts and Labor....^Ivan.

        By|Sep 14, 2026


          Does this portable account unit have to have a window vent?
          ByAug 29, 2026
          1 Answer | 
          Answer This Question

          Hello, Zebby! Thank you for sharing your question with us about the LG Portable Air-Conditioner (LP0823GSSM). Yes, this model does require a window vent. The exhaust hose must be connected to the window kit so the unit can properly release warm air outside. Without venting, the room won’t cool effectively and the system won’t operate as intended. You can explore the full feature list and support details here: https://www.homedepot.com/p/LG-8-000-DOE-BTU-115-Volt-Portable-Air-Conditioner-Unit-Cools-350-sq-ft-with-Dehumidifier-and-Wi-Fi-in-Gray-LP0823GSSM/322847862. If you need further support, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril

          By|Sep 10, 2026

            (1)

            How do I install it on a Horizontal window?
            ByAug 17, 2026
            1 Answer | 
            Answer This Question

            Hello, there! Thank you for sharing your question with us about the LG Portable Air-Conditioner (LP1023BSSM). Yes, this model can be installed in a horizontal sliding window using the included installation kit. The kit is designed to work in both vertical and horizontal orientations, so you’ll simply follow these steps: • Position the panel horizontally. • Secure it in place. • Connect the exhaust hose to vent outside. This setup ensures proper airflow and safe operation, allowing the unit to cool effectively through a horizontal window. For specific guide on installation, you can refer on this link go to Page 13: https://www.lg.com/us/support/product/lg-LP1023BSSM.ABLAOSH?srsltid=AfmBOoqCumtiwwLHuExuRLjcgr58CgT4BmJik37rkwO3eyuYbwp4qK1t. You can explore the full feature list and support details here: https://www.homedepot.com/p/LG-10-000-DOE-BTU-115-Volt-Portable-Air-Conditioner-Unit-Cools-450-sq-ft-with-Dehumidifier-and-Wi-Fi-in-Black-LP1023BSSM/322847868. For further support, please email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril

            By|Aug 18, 2026


              Does this draw air from inside the house? Or does it have a dual purpose hose that is used to draw air i as well as exhaust the hot air?
              ByAug 13, 2026
              1 Answer | 
              Answer This Question

              The LG 8,000 (DOE) BTU 115-Volt Portable Air Conditioner Unit Cools 350 sq. Ft. with Dehumidifier and Wi-Fi in Gray, Model # LP0823GSSM is a single-hose unit. It uses a single flexible exhaust hose to vent hot air out of a window...^Ivan.

              By|Sep 10, 2026

                (1)

                I transported the AC unite on it's side. do I have wait 12 hour to run the compressor
                ByAug 6, 2026
                2 Answers | 
                Answer This Question

                1-2 hours upright should be enough time for the oil to settle back down to the compressor.

                By|Sep 10, 2026

                  (1)

                  If you transported the LG 8,000 (DOE) BTU 115-Volt Portable Air Conditioner Unit Cools 350 sq. Ft. with Dehumidifier and Wi-Fi in Gray, Model # LP0823GSSM on its side, you must wait a full 24 hours in the upright position before turning it on. Turning the AC on too soon forces the motor to run without oil. This can break the compressor instantly...^Ivan.

                  By|Oct 3, 2026

                    (2)

                    Viewing 1-8 of 126

                    Customer Reviews

                    3.4 out of 5

                    • 3.4 out of 733 reviews
                    • 37% recommend this product
                    Filter by:
                    Showing 1-10 of 733 reviews
                    Worst appliance ever purchased
                    Buyer beware. Unit suffered sudden catastrophic failure after four months of use, no longer cools at all. All troubleshooting steps were taken. Opened a case with LG Support to request a merchandise credit since this unit failed two weeks after the 1-year warranty window. Request was denied after 3 weeks spent hounding LG customer support, was given a measly 15% discount on future purchase (insult to injury). Unit is not serviceable by a technician. $400 for four months of service from an appliance is a new low in quality. Staying far away from any LG product after this experience.
                    by
                    Response from LG Digital Customer CareSep 25, 2026
                    Hi, there. Thank you for sharing your feedback regarding the LG Portable Air Conditioner (LP0823GSSM). We understand the importance of having a dependable portable air conditioner to keep your home cool and comfortable, and our team is fully dedicated to re-evaluating your case details. To ensure optimal cooling and compressor operation, we suggest verifying these initial troubleshooting steps: (1) Clean the mesh filter for proper airflow and check that the exhaust hose is properly installed without bends. (2) Set the unit to Cool Mode with the target temperature lower than the room temperature. (3) Test and reset the LCDI safety switch on the power plug, and ensure the bottom drain port is emptied and capped securely. For more guidance, visit https://www.youtube.com/watch?v=DpQBq2v8_5Q. Please email us directly at lgdigitalcare@lg.sprinklrsupport.com with your previous case number, purchase receipt, and serial number so our team can escalate your file for further review and explore available options with you. ^Juvy LG
                      Not worth the money
                      I’ve had this unit for about two months. I’ve cleaned the air filters. There is no airflow being restricted, and it is blowing as if it was just a fan not cooling at all a waste of 500 bucks.
                      by
                      Response from LG Digital Customer CareAug 26, 2026
                      Hi, Lolo. Thank you for bringing your LG Portable Air Conditioner (LP0823GSSM). We understand the importance of having dependable cooling performance during warm weather and receiving full value from your investment. We want to help you move toward a clear solution. To restore cooling performance on your portable unit, follow these key troubleshooting steps: (1) Confirm the unit is set to Cool with a temperature lower than the room. (2) Make sure the hose is fully extended, sealed at the window, and not leaking warm air back into the room. (3) Unplug the power cord from the wall outlet for 5 minutes or press the RESET button on the LCDI plug to reset the main board and compressor protection relay before restarting. For more guidance, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-poor-cooling--20153313781420?. We want to work directly with you toward a resolution and explore all available service options. Please send your receipt and unit details to our dedicated team at lgdigitalcare@lg.sprinklrsupport.com so we can assist you right away. ^Juvy LG
                        Disappointed
                        I was disappointed that when we first got this, it was not compatible with our bedroom electricity and tripped our breaker, so we decided to make it our garage A/C. In my opinion, it's not quiet, but it's not loud. We have a cheaper unit (another brand) that is actually quieter than this one, in my son's room. Once we moved the unit into the garage, we used it for about a month and then it quit blowing cold air. We did all the troubleshooting suggested and of course we are one month out of warranty, so we would have to pay for repair. The quote we received is not worth it. By the time we take it somewhere and have them look at it and given the "range" of potential issues, we are 3/4 of the way to a brand new unit. Needless to say, I am shopping around for a new unit, but will not be purchasing this one again! I'm super disspointed in not only the reviews, but in LG as a brand. They are not making appliances like they used to. Paying $460 for one year of use? No thank you.
                        by
                        Response from LG Digital Customer CareSep 5, 2026
                        Hi, Lori. Thank you for taking the time to share your feedback regarding your LG Portable Air Conditioner (LP1023BSSM). We understand the importance of having reliable cooling and quiet operation. We are dedicated to listening to your experience and offering helpful technical guidance. While we recognize you are currently shopping for a replacement, we want to share a few technical insights regarding portable air conditioner power and cooling performance for future reference: (1) Portable air conditioners require high start-up wattage. Using them on a shared 15-amp circuit can trip breakers, while a dedicated 15-amp or 20-amp circuit ensures stability. (2) Dust on air filters or coils restricts airflow, leading to short-cycling or warm air. Regular cleaning of filters and proper drainage is essential for optimal cooling performance. For more guidance, visit https://www.lg.com/us/support/product/lg-LP1023BSSM.ABLAOSH?. We value quality feedback, as it informs product updates. If you'd like us to review your case or discuss repair options, please email lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy LG
                          1 found this review helpful
                          Worse
                          This LG portable Air is it the worse work for 7 days , now it’s now it’s blowing just warm air It’s not working!I tried to return but Homedepot didn’t let me because I had for 11 days . I contacted LG they told me Homedepot had to fix don’t buy this Product
                          by
                          Response from LG Digital Customer CareJul 7, 2026
                          Hi, Libra. Thank you for sharing your feedback with us regarding your LG Portable Air Conditioner (LP0823GSSM) model. We understand the importance of having an appliance that cools your space effectively, and we are committed to helping you resolve this performance issue. A portable unit may stop cooling if the internal water reservoir is full or if the air filters are blocked. (1) Ensure proper drainage as per your user manual and keep the filters clean to maintain cooling performance. (2) Make sure the unit is set to "Cool" mode instead of "Fan" or "Dehumidify," and (3) check that the exhaust hose is properly installed and vented outside, as restricted airflow can lead to warm air being blown. For more guidance, visit https://www.youtube.com/watch?v=DpQBq2v8_5Q. Please email us at lgdigitalcare@lg.sprinklrsupport.com with your serial number and a brief summary of your experience so we can manage your case and determine the best path forward to get your unit cooling properly. ^Juvy LG
                            3 found this review helpful
                            Horrible LG Portable Air Conditioner
                            Bought this today because house is at 90 degrees. Central AC is out and can't be replaced until Monday. Thought this would help. Does not cool, loud and rattling when ac kicked on, with no cooling. Horrible product like previous reviews said.
                            by
                            Response from LG Digital Customer CareJul 10, 2026
                            Hi, Brian. Thank you for sharing your experience with your LG Portable Air Conditioner (LP0823GSSM). We understand how crucial it is for a portable AC to provide quick relief, especially in warm conditions. We are committed to helping you get the best performance from your unit. To address the rattling and cooling issues, please check: (1) Ensure the exhaust hose is fully extended, securely connected, and not kinked. (2) Confirm all windows and doors are closed. (3) Make sure the filter is clean and properly seated. (4) Power off the unit, unplug for 30 seconds, then plug it back in to reset the compressor. (5) Set the unit to Cool Mode with a temperature lower than the room temperature. For more guidance, visit https://www.lg.com/us/support/help-library/troubleshooting-an-lg-air-conditioner-that-is-not-cooling--20152825310030? and https://www.youtube.com/watch?v=WzXOyUe9Tak. If you continue to encounter these challenges, please email us at lgdigitalcare@lg.sprinklrsupport.com so we can look into this further for you. ^Juvy LG
                              3 found this review helpful
                              Waste of Money
                              I purchased this unit for my master bedroom in August 2024 to reduce the load on my main A/C. It was used very lightly—only about 2 hours at night for roughly one month that year, and then again for about 2 months during summer 2025 with the same limited use. Today, I checked the unit and it is no longer working. The control panel just blinks and the unit won’t turn on. Unfortunately, the warranty has already expired. I’m very disappointed that a $400 unit with such minimal use has failed so quickly.
                              by
                              Response from LG Digital Customer CareMay 5, 2026
                              Hi, Ceas. Thank you for reaching out to us. We understand the importance of having your LG Air Conditioner (LP0823GSSM) model reliably cooling your space whenever you need it. When the control panel lights on your unit are blinking, it often indicates that the air conditioner has entered a self-protection mode or requires a hard reset to clear the internal memory. Please try the following troubleshooting step: Hard Power Reset: (1) Unplug the unit from the wall power outlet completely. Keep it unplugged for at least 5 minutes. (2) After this time, plug the unit back directly into a grounded wall outlet (avoid using extension cords or power strips) and attempt to power it on. For more guidance, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-power-power-not-turned-on--20154610480701. We’d be glad to take a closer look at your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG
                                2 found this review helpful
                                6 Months In
                                When the first one didn't work out of the box, I got another identical one. It worked ok, but it's really loud. Almost unbearable in a 'medium size room'. On top of that, it has developed a loud pop and bang when turning starting or stopping. Which is constant. It will not just run quietly or continuously. Practically unbearable and useless. The app is nice. But without equipment to compliment, it's useless also.
                                by
                                Response from LG Digital Customer CareNov 19, 2025
                                Hi, there. Thank you for reaching out about your LG Portable Air Conditioner (LP0823GSSM) model. We understand how important it is for your unit to run smoothly and quietly, especially in a medium-sized room.

                                As a first step, please check that the unit is placed on a level surface and that the exhaust hose is installed securely without bends or blockages. A misaligned hose or uneven placement can cause loud noises or popping sounds during compressor start and stop cycles. Additionally, cleaning the air filter can help reduce strain on the system and improve airflow. You can find more guidance here: https://www.youtube.com/watch?v=WzXOyUe9Tak. If the issue continues, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you further. ^Juvy LG
                                  1 found this review helpful
                                  Not cooling any more
                                  Do not buy ! Had this unit only 15 months and most of that was probably in storage. Does not blow cold air any more. LG customer service tried diagnose but told me to take to have service. Service center tells me not waste my time and money on it. Waste of money a Protection plan. Basically a $400 fan. Last 2 portable ac units bought at Home Depot failed after 11 months
                                  by
                                  Response from LG Digital Customer CareAug 19, 2025
                                  Hi, there. Thank you for sharing your experience with your LG Portable Air Conditioner (LP0823GSSM) model. We understand your concern that the unit is no longer blowing cold air after only 15 months. We strive to provide reliable, high-quality products and services to ensure a smooth experience. If the unit is not blowing cold air, we recommend checking the air filter to ensure it is clean. A clogged filter can restrict airflow and hinder the unit's cooling efficiency. Also, check the hose to ensure it is properly installed and not kinked, as this can affect the unit's ability to exhaust hot air. For more information, visit https://www.youtube.com/watch?v=DpQBq2v8_5Q. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to explore possible solutions. ^Juvy LG
                                    2 found this review helpful
                                    Junk
                                    No proper hose connection. They actually recommend you to duct tape the hose on. This company does make some descent stuff. This is not their specialty. 100 percent junk. You will tape and tape and tape and tape. Buy plenty of tape. Our government will allow anyone to sell anything in this country. A $400 large paperweight.
                                    by
                                    Response from LG Digital Customer CareAug 11, 2025
                                    Hello there. We understand your inquiry regarding the hose connection for your LG LP0823GSSM portable air conditioner. We appreciate you sharing your experience. We'd like to assist you further with the installation and explore possible solutions. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to help.
                                    https://www.homedepot.com/p/LG-8-000-DOE-BTU-115-Volt-Portable-Air-Conditioner-Cools-350-Sq-Ft-with-Dehumidifier-and-Wi-Fi-in-Gray-LP0823GSSM/322847862
                                    We appreciate your patience. —Renzo LG
                                      2 found this review helpful
                                      Excellent pick. Very quiet, works great and easy install
                                      Just bought today and it was so easy to install. It works really well and is SO QUIET for an air conditioner, especially since our first one we bought of an airo comfort 14k btu, 700 sq ft had an issue with the fan and was EXTREMELY LOUD. It rattled and sounded like a lawnmower. Plus that one took a week to get to home depot to pick up. Returned to the store and got this LG right at the store for $100 more but so worth it. Excellent choice!
                                      by
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                                        Showing 1-10 of 733 reviews

                                        Compare Key Features

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                                        Product Snapshot

                                        Ideal for customers who want smart cooling and dehumidification for rooms up to 450 sq. ft.
                                        Ideal for customers who want powerful 3-in-1 cooling, ensuring comfort in large rooms.
                                        Ideal for customers who want powerful cooling and heating, ensuring comfort year-round.

                                        Cooling Capacity (BTU)

                                        10, 000 BTU (DOE)
                                        14, 000 BTU
                                        9, 000 DOE SACC BTU

                                        Room Size Coverage

                                        450 sq. ft.
                                        700 sq. ft.
                                        900 sq. ft.

                                        Dual-Hose Design

                                        Dehumidification Function

                                        Smart Controls