Mid-Century Modern Brown Solid Wood Frame Queen Platform Bed

Thank you for taking the time to share your feedback. We’re glad to hear you like the look of the bed, and we’re sorry to hear about the difficulty you experienced while aligning the bed rails with the footboard. We understand how frustrating that can be during assembly, and we appreciate you bringing this construction detail to our attention. Your feedback is valuable and will be shared with our team as we continue working to improve our products. We hope you enjoy your new bed and that it provides you with lasting comfort and support.

Hi Jeremy,

Thank you for taking the time to share your experience. We are very sorry to hear about the side rail failure and understand how disappointing this must have been, especially given the limited use of the bed and your expectation that it would perform within its advertised weight capacity.

We are also sorry to hear that your interaction with customer service did not leave you with a satisfactory resolution. We understand how frustrating it can be to encounter an issue with a product you selected for both its design and functionality, only to find that replacement parts were unavailable when you needed assistance.

Your feedback regarding the product's structural durability and the availability of replacement components is important to us. We continuously review customer experiences to help identify opportunities for improvement in both our products and support processes.

If you have not already done so, we encourage you to reach out to our customer experience team again at service@walkeredison.com with your original case information and review reference. We would appreciate the opportunity to take another look at your situation.

Thank you again for bringing this to our attention.

Walker Edison Customer Experience Team

Thank you for your review, Lisa!
We're so glad to hear that you found the bed easy to assemble and were able to put it together on your own. It's impressive that you completed the assembly by yourself, especially on the same day it arrived!
We also appreciate your feedback regarding the bed's low-profile design. The platform bed is intended to have a lower, modern aesthetic, but we understand that bed height preferences can vary, especially when accommodating taller guests. We hope adding a box spring provides the extra height and comfort you're looking for.
Thank you for choosing our Mid-Century Modern Queen Platform Bed for your spare bedroom. We appreciate you taking the time to share your experience and hope your daughter and her boyfriend enjoy a comfortable stay during their visit!

Hello, thank you for being our customer and taking a moment to share feedback. We apologize for any inconvenience you've experienced with your product. If you have any questions about your product, please don’t hesitate to contact us. We can be reached at: https://walkeredison.com/pages/customer-service. We can also be reached by email at, service@walkeredison.com, or by calling us at (801) 433-3008.

We’re very sorry to hear about your experience with the bed. That certainly doesn’t meet the quality standards we strive for. Please contact our customer service team so we can address the issue and help find a solution. You can reach us at service@walkeredison.com

Hello, thank you for your review and pictures. We apologize if you have experienced any inconvenience with your product. We offer a manufacturer's warranty on all our products. If you have any questions about the product or the warranty, please don’t hesitate to reach out to us at this page: https://walkeredison.com/pages/customer-service. We can also be reached by email at, service@walkeredison.com, or by calling us at (801) 433-3008.

Thank you so much for taking the time to share your detailed feedback! We’re happy to hear the bed has been working well for you and that it looks great in your room. We understand your initial concerns after reading reviews and comparing the specifications, and we appreciate you giving the product a chance. It’s also great to know the assembly process was smooth and that the QR code instructions were helpful.

We’re glad the bed has felt sturdy and met your expectations so far, and we truly appreciate your thoughtful review and support.

If you ever have any questions or need assistance, our customer service team is always here to help at https://walkeredison.com/pages/customer-support
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— Walker Edison Customer Support

Thank you for sharing your detailed feedback, DAF_8065. We’re very sorry to hear about your experience and understand how frustrating this situation must have been—especially when it impacted your guests. What you described is certainly not the level of quality or reliability we aim to deliver.
We would like the opportunity to better understand what occurred and work toward a resolution. Please reach out to Walker Edison Customer Support at
👉 https://walkeredison.gorgias.help/en-US
Our team can review the concerns regarding the assembly, materials, and safety issue you mentioned, and assist with troubleshooting, replacement parts, or next steps. We appreciate you taking the time to bring this to our attention and hope we can help make this right.

Hi ConjugalUsage,
Thank you for sharing your feedback. We’re truly sorry to hear that the sideboard split after only a few months — that’s absolutely not the experience we want for you, and we understand how frustrating and concerning that must have been.
We would like to try and help resolve the issue. Please reach out to Walker Edison via:
https://walkeredison.gorgias.help/en-US
Once we hear from you, we can better understand what happened and assist with troubleshooting or replacement options. We appreciate you bringing this to our attention and want to make this right for you.