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ProTerra 40 Gal. Smart High Efficiency Hybrid Heat Pump Water Heater w/ Leak Detection & Auto Shutoff - 10-Year Warranty
- Heat pump water heater saves up to $375 in annual energy costs
- Control with Wi-Fi; protect with leak detection and auto shutoff
- Demand response compliant for states requiring utility management
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Product Details
About This Product
The Rheem ProTerra Hybrid Electric Heat Pump Water Heater is the smartest and most efficient water heater on the market. Heat pump technology makes it 4X THE EFFICIENCY of a conventional electric water heater. It's so efficient, its energy savings can pay for itself. This 40 Gal. model has an estimated energy cost savings of up to $3,750 over 10-years. this ProTerra hybrid model features LeakGuard, the integrated 360° leak detection system and the auto shut-off valve system that shuts off incoming water, locks water in the tank and protects your home. It's smart: with its built-in Wi-Fi and the EcoNet app, you can check hot water availability, track energy usage and control its modes, you can choose the efficiency or performance you want. As Performance Platinum, it comes with a 10-year warranty and a 1-year in-home labor warranty.
Highlights
- Provides an estimated energy cost savings of $375 per year compared to a 40 Gal. electric conventional water heater
- Pays for itself in energy cost savings thanks to an amazing 3.83 uniform energy factor and features that deliver long-term savings
- Protects your home from potential water damage with LeakGuard, the 360° leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
- Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers track weekly, monthly and yearly energy usage and manage heating schedule your mobile device
- Flexible: select the efficiency or performance you want with modes such as high demand mode to provide more hot water when needed there's even a vacation mode to save energy and costs when you're away
- Save even more with ENERGY STAR rebates: it's ENERGY STAR certified and is eligible for federal tax credits up to $2000 and may be eligible for state and local government or electric utility rebates
- Sustainable: reduces carbon footprint with 75% reduction in energy use
- Sediment diffusion: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
- More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 2-people to 4-people or homes with 2+ bathrooms
- Flexible installation- new top water connections and duct-ready design reduce installation cost and time no additional piping configuration or duct adapters required
- Easy installation: easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
- Ductable: duct colder exhaust air into your attic, another room or out of your home
- Easy to maintain: premium brass drain valve for easy draining and stainless steel elements that prevent buildup
- Warranty: 10-year warranty with 1-year in-home labor warranty
- Savings and efficiency information is located on product specification documents
- Wi-Fi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase
- Click here for more information on Electronic Recycling Programs
- Return Policy
- California residentssee Prop 65 WARNINGS
Product Information
Additional Resources
Shop All RheemSpecifications
Dimensions: H 64.25 in, W 20.25 in, D 20.25 in
Dimensions
Kilowatt | 4.5 |
|---|---|
Product Depth (in.) | 20.25 in |
Product Height (in.) | 64.25 in |
Product Width (in.) | 20.25 in |
Water Connection Size (in.) | 3/4 |
Details
Amperage (A) | 29.14 A |
|---|---|
Application Type | Residential |
Efficiency Level | Super High |
First Hour of Delivery (gallons/hr) | 60 |
Household Size | 2-4 |
Indoor/Outdoor | Indoor |
Nominal Tank Capacity (gallons) | 40 gal |
Power Options | Hardwired |
Product Weight (lb.) | 157 lb |
Remote Access | Remote Access |
Required Volt Connection | 240 volt |
Requires Hub? | No Hub Required |
Returnable | 90-Day |
Smart Home | Smart Home Enabled |
Smart Home Protocol | Wi-Fi |
Tank Warranty | 10 Year |
Uniform Energy Factor | 3.83 |
Voice Control Hub Required | No Voice Control |
Water Heater Features | Demand Response Ready, Digital Display, Energy Usage Tracking, Glass-Lined Tank, Leak Detection, Overheat Protection, Temperature Pressure Relief Valve, Vacation Mode, WiFi |
Water Heater Profile | Tall |
Water Heater Type | Hybrid |
Wattage (watts) | 4500 W |
Works With | Alexa |
Warranty / Certifications
Certifications and Listings | Energy Star, UL Listed |
|---|---|
Part Warranty | 10 Year |
Questions & Answers
What size duct is needed for venting?
What size breaker and amperage does this tank draw
Hello Thomas, This model requires a 30 amp Double-Pole breaker and pulls at max 21 amps, depending on the mode of operation selected. Isaiah
How does the energy use of this unit compare to a gas water heater?
Hello Donald, A standard residential gas model of the same 40-gallon capacity has a UEF (Uniform Energy Factor) of approximately .59 - 65, while this model has a UEF of 3.83. Isaiah
does it need to be on a stand in garage
Hi Pete, The ProTerra 65-Gallon Hybrid Electric Water Heater (Model # XE65T10HS45U1) does not need to be raised on an 18-inch stand when installed in a garage. For additional information, please contact 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius
Does the heater come boxed
Hi Ralph, Yes, the water heater arrives fully boxed and packaged from the factory. Derius
is this a condensing water heater
Hi, Based on the information provided, the ProTerra is an electric hybrid heat pump water heater, so it does not condense the same as a gas water heater. However, because it extracts heat from the air, it does create condensation that requires a drain line. For additional information, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius
How to cancel this
Hi, Based on the information provided, if you are looking to cancel an order, to better assist you with this issue, please contact HomeDepot.com customer service department at 1-800-466-3337 any day between 6 A.M and 2 A.M. EST. Home Depot Customer Service will be able to assist you with this issue or transfer you to your local store for more assistance. If you need assistance in cancelling an alert, or need information or technical issues with your water heater, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius
This unit will be installed in a camp and primarily used on weekends. Is it better to leave it on during the week, or put it in vacation mode each time?
Hi, Based on the information provided, it is significantly better to utilize Vacation Mode each time you leave for the week. Leaving your hybrid unit (XE50T10HS45U1) active in standard modes will cause it to repeatedly heat water that no one is using, whereas shutting it off completely introduces system issues. Vacation Mode is designed specifically for this scenario and may offer several advantages for a weekend camp setup. For additional assistance, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius
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Customer Reviews
4 out of 5
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679
4
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Thank you for your review. We sincerely apologize for the frustration, repeated component issues, and difficult replacement process you have experienced with your water heater.
The model you reviewed included a 10-year parts and tank warranty. To better assist you with your current warranty replacement options and look into the details of your exchange, please call our support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for the wonderful feedback! We are thrilled to hear that your hybrid water heater arrived well-packaged, was easy to install, and has been providing reliable hot water for the past month, we greatly appreciate your recommendation!
Derius
Thank you for letting us know, and we are so sorry your water heater arrived damaged in shipping and couldn't be used. While we are glad the return for credit was processed smoothly, we deeply regret the inconvenience and delay this caused you. To better assist you with this issue, please contact HomeDepot.com customer service department at 1-800-466-3337 any day between 6 A.M and 2 A.M. EST. Home Depot Customer Service will be able to assist you with this issue or transfer you to your local store for more assistance.
Derius
Thank you for your 5-star review! We're glad to hear the ProTerra water heater has exceeded your expectations and is providing reliable hot water for your family while helping keep energy costs low. We appreciate you sharing your experience and thank you for choosing our product.
Derius
We’re sorry to hear about your experience with the delivery and handling of your water heater. We understand how frustrating it must have been to see the unit dropped and then have to deal with the return process. While the delivery experience was outside of Rheem’s direct control, we appreciate you sharing your feedback and regret that it prevented you from being able to use the water heater you selected.
Moneke
Thank you for the 5-star review. We’re glad to hear your ProTerra unit is working well so far and that you’re enjoying the app features. We appreciate your detailed notes on installation, condensate line setup, and the safety alerts, it’s very helpful for other customers considering this model. We hope it continues to provide reliable performance for you through every season.
Derius
Thank you for your feedback. We’re glad to hear you’ve had such positive experiences with this unit and that you value the energy savings. We appreciate your comments and your confidence in recommending it.
Derius
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you've encountered. We understand how disappointing it is to experience multiple service issues, including component replacements and ultimately a leaking tank, within the first 18 months of ownership.
We are especially sorry to hear about the difficulties you faced while seeking warranty assistance. Being directed between different organizations and spending significant time navigating automated systems is not the level of support we strive to provide. We understand how frustrating that experience must have been, particularly while trying to resolve an urgent water heater issue.
We appreciate you bringing these concerns to our attention. If you still require assistance, please contact our Customer Support team at 866-279-4566. We would welcome the opportunity to review your case and help clarify the warranty replacement process.
Moneke
Thank you for your feedback! We’re glad to hear the initial installation and performance met your expectations. We hope it continues to deliver reliable results over the long term.
If you need any assistance down the road, please don’t hesitate to call 866-279-4566—we’re here to help!
Moneke
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Compare Key Features
Product Snapshot | |||
|---|---|---|---|
Ideal for eco-conscious homeowners seeking energy savings with smart features, leak detection, and a 10-year warranty. | Ideal for homeowners who want smart control, leak protection, and efficient hot water. | Ideal for eco-conscious homeowners seeking energy savings with smart app control, ensuring lower bills and remote management. | Ideal for eco-conscious homeowners looking for energy-efficient water heating with smart app control, ensuring long-term savings. |
Capacity | |||
40 gal | 50 gallons | 50 gal | 40 gal |
Warranty Period | |||
10-year warranty | 12-year tank and parts | 10-year warranty with 1-year in-home labor | 10-year warranty with 1-year in-home labor |
Anti-Scale Technology | |||
Leak Detection | |||
Recovery Rate | |||
63 gallons per hour |
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