#1 Home Improvement Retailer

Internet # 332946917

Model # opti27

Opti 27kW 240-Volt 4.5GPM 25-Year Warranty Electric Tankless Water Heater

$705.72
Apply Now
Pay $655.72 after $50 OFF your total qualifying purchase upon opening a new card. 
Apply for a Home Depot Consumer Card
  • Electric tankless hot water heater provides endless hot water
  • Lifetime guarantee with a best in class 25 year warranty
  • Requires three 8 AWG wires, three 40 AMP double pole breakers
  • View More Details

Free & Easy Returns In Store or Online

Return this item within 90 days of purchase.

Read Return Policy

Ask about this product

Get an answer now with AI

Magic Apron Assistant is an AI virtual assistant. By proceeding, you consent to the recording and use of your information by The Home Depot (and authorized third parties). More information

Product Details

About This Product

The opti27 electric tankless water heater can replace a tank heater for the whole home, act as a point of use, or supplement a hybrid as a booster to extend hot water availability. Refer to the sizing map in the images to learn more about the model that is best for you. With its powerful 27kW heating system and one-of-a-kind ultrasonic design, this water heater is engineered for energy efficiency and space savings. Expert, in-house, customer support stands behind the industry leading 25-year warranty for reliability you deserve in a product meant to last. Set it and forget it to the exact temperature you desire for endless hot water with an accuracy of 1°.

Highlights

  • Save up to 50% on your water heating costs
  • Save space and reclaim an entire closet worth of storage
  • 25-year residential warranty covers all components including heat exchanger
  • Patented US design is the only water heater with ultrasonic flow technology
  • In-house, expert support is here to answer all your water heating questions
  • Advanced, built in diagnostics make troubleshooting easy
  • Dry-fire protection prevents elements from burning out
  • Straightforward installation with standard 3/4 inch water connections and no venting needed
  • Built in LED diagnostics let you monitor system status at a glance
  • Looking for app control and remote monitoring? Check out our opti plus models
  • Return Policy

Product Information

Internet # 332946917

Model # opti27

Specifications

Dimensions: H 17.2 in, W 14.5 in, D 3.5 in

Dimensions

Kilowatt

27

Product Depth (in.)

3.5 in

Product Height (in.)

17.2 in

Product Width (in.)

14.5 in

Water Connection Size (in.)

3/4

Details

Amperage (A)

112 A

Application Type

Residential

Efficiency Level

Super High

First Hour of Delivery (gallons/hr)

317

Flow Rate @ 35°F Rise (gallons/min)

5.3 gal (US)/min

Flow Rate @ 45° Rise (gallons/min)

4.1 gal (US)/min

Indoor/Outdoor

Indoor

Maximum Flow Rate (gallons per minute)

4.5

Number of Showers

1-2

Power Options

Hardwired

Product Weight (lb.)

14 lb

Remote Access

No Remote Access

Required Volt Connection

240 volt

Requires Hub?

No Hub Required

Returnable

90-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Uniform Energy Factor

0.99

Water Heater Features

Digital Display, Freeze Protection, Leak Detection, Vacation Mode, Wall Mounted

Water Heater Type

Electric

Wattage (watts)

27000 W

Warranty / Certifications

Certifications and Listings

ETL Listed

Part Warranty

25 Year

Questions & Answers

Does all three elements turn on every time the hot water is turned on at the faucet
BySep 10, 2026
1 Answer | 
Answer This Question

Hi Mark, To answer your question briefly: no. Our product adjusts power based on the flow rate and the set temperature, then distributes the necessary power among each element. For example, if the unit requires 10 kW to achieve the desired temperature, it will divide that 10 kW among all the elements. If you have any further questions or need additional assistance, please don't hesitate to contact our customer support team at 386-678-4625 or email us at Sales@itsoptimal.com.

By|Sep 12, 2026


    Are these tankless heaters only meant to backup heaters to the bigger water heaters?
    ByMay 15, 2026
    1 Answer | 
    Answer This Question

    Hi Debra, This unit can serve as a booster to enhance your existing tank heater, providing approximately 60% more hot water. Alternatively, it can function as a standalone water heater for your entire home. If you choose to use it as a whole-home system, we recommend consulting our sizing guide to ensure you select the right unit for your needs.

    By|May 15, 2026


      Can this be used in a barn? 3 washer bay for horses and a close washer. The washer will most likely not be running when washing horses.
      ByApr 19, 2026
      1 Answer | 
      Answer This Question

      Hi Paul, this will depend on your flow rate in each wash bay. The Opti 15 can provide up to 3.0 GPM at 105°F with an incoming water temp of 72°F. For more details, please contact our sales team at 386-678-4625. Thank you.

      By|Apr 21, 2026


        Can this product work with two full bathrooms washer and dishwasher?
        ByDec 26, 2025
        1 Answer | 
        Answer This Question

        Hi Brandon. Sizing varies by state due to different incomming water temperatures. In most cases, the Opti 18 can handle 3 to 4 GPM, which is enough to run 2 showers and a small sink simultaneously. To confirm sizing, please contact our sales team at 386-678-4625 or visit our sizing guide at https://itsoptimal.com/pages/calculator. Thank you.

        By|Dec 29, 2025


          Can I use this electric water heater in Mexico?
          ByMar 30, 2025
          1 Answer | 
          Answer This Question

          Hi Montero, yes as long the home has 240v and at least a 150 amp services panel for the whole home. Please contact our support team if you have any more questions 386-678-4625.

          By|Mar 28, 2026


            Would this support 2 full baths, washer machin and a dishwasher in Rocky Mount NC Thank you!
            ByMar 14, 2025
            1 Answer | 
            Answer This Question

            Hi Mike, great question. If you're looking to run all of these appliances simultaneously, I would recommend the Opti 27kw, as it will provide 3.5 to 4.0 GPM in your area. If you are more likely to run one or two appliances simultaneously (sink & shower), then the Opti 18 will be sufficient. When sizing an electric tankless water heater, it is essential to understand the simultaneous usage in order to size a product correctly. Don't hesitate to contact our sales team if you have any further questions. 386-678-4625 option 1. Thank you.

            By|Mar 28, 2026

              (4)

              The 27 KW you require 3 -40 amp breakers and it’s single phase. How are you splitting up the phases. Do you need to run a 3 wire cable . Please send a wiring diagram. I see the 2 terminal blocks.
              ByFeb 28, 2025
              1 Answer | 
              Answer This Question

              The Opti 27Kw is a single-phase unit that requires 3 DP 40 amp breakers with three sets of 8/2 Romex to 8 AWG wire. You will need to run three separate circuits for each 40-amp breaker.

              By|Apr 3, 2025

                (1)

                Will the tank work with well water?
                ByDec 28, 2024
                1 Answer | 
                Answer This Question

                All Optimal heaters are equipped with durable copper-sheathed heating elements. If you are using a well system and don’t have an inline filter, we recommend performing yearly maintenance to extend the lifespan of the heating element.

                By|Apr 13, 2025

                  (1)

                  Viewing 1-8 of 15

                  Customer Reviews

                  4.8 out of 5

                  • 4.8 out of 40 reviews
                  • 96% recommend this product
                  Filter by:
                  Showing 1-10 of 40 reviews
                  Opti27
                  So far so good gets hot
                  by
                    • Recommended
                    Too many issues
                    Bought this hoping it would be a great replacement for my tanked water heater, boy was i wrong. First issue was mounting, instructions say drill a 1/2" hole for the supplied anchors. The anchors supplied were roughly 1/4". Also the mounting template has 4 spots for anchoring, the problem is one of the mounting holes is behind the display/circuit board which the instructions clearly say not to remove. (The supplied screws are too small for slots in the heater as well) The biggest issue is as soon as I turned it on i got a no voltage error code, so I checked with a multi meter. 243 volts AC. The error code will sometimes go away but it will only supply hot water for 30 seconds before it trips a 60 Amp breaker. This unit is absolutely trash and now I have holes in my wall to patch along with plumbing and electrical to convert back for a tanked heater. All I wanted was a hot shower.
                    by
                    Response from Optimal TeamMar 4, 2026
                    I am sorry to hear about the issues you experienced with our product.

                    If the breaker tripped after 30 seconds, it may indicate a concern with the wiring or the breaker size. Generally, if the unit itself were the cause, the breaker would trip immediately.

                    Please let me know if you would like a member of our support team to contact you directly. We would be happy to assist you and work to resolve this as soon as possible. itsoptimal
                      We got a whole new closet!
                      We live in a 3-bedroom condo and got rid of our big tank. The install was easy, all the showers are hot, and we gained a whole new storage closet. Very happy with our Optimal water heater!
                      by
                        Flawless so far.
                        I replace an Ecosmart tankless with this unit, it's been flawless after over a year, big improvement from the existing tankless l had and uses less power, l have no issues recommending Optimal.
                        by
                          • Recommended
                          Great Features
                          I bought this 09/08/2026 and installed it today. This is the best heater I have ever installed. Everything advertised about this product is true. I am very pleased with Optimal products and customer support as well Home Depot
                          by
                            • Recommended
                            Good unit so far. Fairly easy to install. My only gripe is the terminal block for your electrical wires seemed pretty tight for 6awg. And the grounding screw is a bit finicky and probably would need a terminal spade for propper connection.
                            by
                            • Verified Purchase
                            This customer chose to rate the product and not provide text.
                            by
                            Well Designed Unit
                            Very impressed with simplicity of design and build quality. The fact that the Opti15 can be diagnosed and parts easily replaced if necessary instead of the entire unit being thrown away like other brands is what sold me. Installation was simple and instructions are clear and easy to understand. After speaking with Ryan, it is reassuring to know that Optimal is a company that will back this product and be available for any questions or concerns going forward.
                            by
                              This customer chose to rate the product and not provide text.
                              by
                              Simple, efficient, saves money and space!
                              Arrived ahead of schedule. Installation and operation is straight forward. Great Product!
                              by
                                Showing 1-10 of 40 reviews

                                Compare Key Features

                                current item

                                Product Snapshot

                                Ideal for homeowners looking for continuous hot water, making showers more enjoyable with its smart features and efficient design.
                                Ideal for homeowners looking for endless hot water, making showering and dishwashing easier and more efficient. This tankless water heater offers precise temperature control and remarkable energy savings.
                                Ideal for large families: continuous hot water, smart features, leak detection, and a lifetime warranty.
                                Ideal for homeowners looking for endless hot water, making showering and dishwashing easier and more efficient.

                                Flow Rate

                                4.5 GPM
                                7.03 GPM
                                7.03 GPM

                                Power Output

                                27 kW
                                36000 W
                                36000 W

                                Temperature Control

                                Heats to within 1° of set temperature
                                68 to 140°F
                                68 to 140°F

                                Maximum Temperature

                                140 F
                                140 F
                                140 F

                                Smart Connectivity