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23 in. Electric Fireplace Insert with LED Log Set

$279.00
$309.99
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  • Electric Insert easily installs into unused fireplace hearth
  • Powerful heater for on-demand heat in rooms up to 400 sq.ft.
  • Simply plug in and enjoy
  • View More Details
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Product Details

About This Product

Reclaim the charm and warmth of your old unused fireplace, with this elegant and functional electric insert. Offering meticulously handcrafted LED inner glow logs along with gently glowing embers that mimic the real thing. Specifically designed to easily fit into many existing wood fireplace opening, this sophisticated electric insert brings new life to any room without the dangers of open flames, wood or propane.

Highlights

  • Safe choice: with no flame heat or emission our fireplaces inserts are the safe choice for your home
  • LED inner glow logs: patented LED inner glow logs and pulsating ember technology allow the logs and embers to glow in concert creating an unmatched realistic fireplace experience
  • Green alternative: no harmful particulates or emissions and 100% efficient
  • Year-round comfort: enjoy the ambiance of the flame with or without the heater for year-round comfort and enjoyment
  • Original Dimplex flame effect: a blend of technology, artistry and craftsmanship that sets the standard for realism
  • Patented inner glow logs: individually molded and hand-finished logs pulse and glow from within for the look of natural burning logs
  • Thermostat control provides temperature control to ensure consistent comfort
  • On/off remote provides convenient control at your fingertips
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 311121698

Model # DFI2310

Specifications

Dimensions

Front Product Height (in.)

19.625

Front Product Width (in.)

23.1875

Product Depth (in.)

10.8125 in

Rear Product Height (in.)

19.5

Rear Product Width (in.)

23.25

Details

Amperage (A)

11.5 A

Area Heated (sq. ft.)

1000 sq ft

Color Family

Black

Features

Adjustable Flame, Adjustable Flame Brightness, Adjustable Thermostat, Automatic shut-off, Flame Works With or Without Heat

Heat Output (BTU/hour)

4695

Included

Firebox, Log Set, Remote Control

Indoor/Outdoor

Indoor

Material

Stainless Steel

Pack Size

1

Power Connection

Plug-In

Product Weight (lb.)

28.2 lb

Returnable

90-Day

Style

Traditional

Total BTU (Btu)

4695 Btu

Voltage (V)

120 V

Wattage (W)

1375 W

Warranty / Certifications

Certifications and Listings

cULus Listed

Manufacturer Warranty

1-year limited

Questions & Answers

10Questions
caret
Q:I see no difference between low and high heat on switches on this Dimplex Model DF12309. I wonder since fan speed does not change between these 2 switches if High Heat Switch puts out hotter heat as compared to how far out fan blows heat?
by|Jan 27, 2024
1 Answer
Answer This Question

A:  HI Barb, When the high heat is on the Low Heat Switch must also be in the ON position for the high heat. The unit will give off more heat on high heat. Glen Dimplex Americas Customer Experience Team.

by|Jan 29, 2024
    caret
    Q:Hello, Can I put a smart switch on it and use it this way with Alexa? When you unplug it with the lights on and plug it back in, does everything turn on automatically or do you have to press the button on the remote? Best regards
    by|Jan 24, 2024
    1 Answer
    Answer This Question

    A:  Hi Hathus, If you have a Alexa smart plug and have that plugged in to that you will be able to turn it off and on from there and it should operate as the last time it was on. Glen Dimplex Americas Customer Experience Team.

    by|Jan 24, 2024
      caret
      Q:What is the wattage on this model
      by|Dec 5, 2023
      1 Answer
      Answer This Question

      A:  Hi William, This model DFI2310 is a 120V unit and 1375 watts with 4695BTU. Glen Dimplex Americas Customer Experience Team.

      by|Dec 19, 2023
        caret
        Q:I believe this is the insert that I need. Is there any instructions on how to remove the old, non working insert? It's in a black Dimplex frame with metal curtain. I do not know how remove the old insert.
        by|Nov 19, 2023
        1 Answer
        Answer This Question

        A:  HI DanG, It will depend on how you installed it but you should be able to pull the old one out and insert the new one in. Please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST if you have trouble to see if they can help. Glen Dimplex Americas Customer Experience Team.

        by|Nov 20, 2023
          Showing 1-4 of 10

          Customer Reviews

          4.7 out of 5

          • 4.7 out of 725 reviews
          • 100% recommend this product
          Filter by:
          Showing 1-10 of 725 reviews
          Rewiring switches
          I wish I could find a picture of how the wires go to each switch to replace. It was a taken apart but didn't snap a pic for replacing the wiring.
          by
          Response from DimplexCustomerServiceDec 9, 2023
          Hi Kimberly,

          Please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.zendesk.com so you can be sent the service manual to see how.
          Glen Dimplex Americas Customer Experience Team. DimplexCustomerService
            • Recommended
            by
            • Verified Purchase
            by
            • Verified Purchase
            Fireplace
            It’s exactly what we wanted. Looks and works great.
            by
              We are very pleased with it. Just took it out of the box, set it in the fireplace, plugged it in and instant ambiance. It looks more like a gas fire, I can’t believe it’s electrical. Love it
              by
              Response from DimplexCustomerServiceDec 28, 2023
              Hi Happy Camper,
              Thank you for taking the time to write the review and the stars, enjoy. Glen Dimplex Americas Customer Experience Team. DimplexCustomerService
              • Verified Purchase
              Easy setup and go, looks pretty close to real without real fire sound however
              by
              Response from DimplexCustomerServiceDec 28, 2023
              Hi KT,
              Thank you for the stars, enjoy! Glen Dimplex Americas Customer Experience Team. DimplexCustomerService
              • Verified Purchase
              Installation was easy. Product looks more realistic than expected. The only downside is the lingering odor.
              by
              Response from DimplexCustomerServiceDec 21, 2023
              Hi Ron,

              Thanks for the comment BUT you should not have a lingering odor. Please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.zendesk.com.
              Glen Dimplex Americas Customer Experience Team. DimplexCustomerService
              • Verified Purchase
              Can’t get rid of smell
              After repeated uses we still have the lingering smell of burning off while in use and we usually use low setting. We do not recall this happening so long on our previous Dimplex non delux model 09
              by
                We love it. Fits perfectly and has a very nice feel!
                by
                Response from DimplexCustomerServiceDec 13, 2023
                Hi Jori,
                Thanks for taking the time to write the review and giving the stars! Enjoy. Glen Dimplex Americas Customer Service Team DimplexCustomerService
                • Verified Purchase
                I love this and am sorry I waited so long to get one!! Super easy to install and operate.
                by
                Response from DimplexCustomerServiceOct 25, 2023
                Thanks for the star! We hope you enjoy it. Glen Dimplex Americas Customer Experience Team. DimplexCustomerService
                • Verified Purchase
                Showing 1-10 of 725 reviews

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                Front Product Height (in.)

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                Front Product Width (in.)

                23.1875

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                Rear Product Width (in.)

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                Features

                Adjustable Flame, Adjustable Flame Brightness, Adjustable Thermostat, Automatic shut-off, Flame Works With or Without Heat

                Adjustable Thermostat

                Adjustable Flame, Adjustable Flame Height, Automatic shut-off

                Adjustable Flame Brightness, Adjustable Flame Colors

                Included

                Firebox, Log Set, Remote Control

                Remote Control

                Firebox, Log Set, Remote Control

                Firebox, Remote Control