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A: Hey there, We appreciate you reaching out and will be happy to answer your question. This filter does not remove rust. Let us know if you have any other questions. Have a great day! Mike@GEA
A: Hey there - thank you for reaching out to us. We checked the information for this filter, and we can confirm that this part is only designed to filter out sediments (rust, soil, sand, or silt) and chlorine taste and odor. We will, however, share your question with our product and design teams for future consideration. Please let us know if we can help with any other questions. Take care. - Pablo@GEA
A: No I haven’t experienced
A: You must first flush several gallons of water through the filter to get rid the black carbon before connecting with your refrigerator/ice maker.
A: The black residue is probably loose carbon which is part of the filtering system. After attaching the water line to the filter, turn on the water to flush out the filter by filling a bucket with a gallon or two. After this, the water will be clear.
A: Hi! Thanks for taking the time to ask. If there are black specks or particles in your ice cubes it could be because of the following: -Bad icemaker mold body (the icemaker would need to be replaced in this case). -On water filter models, a new water filter can produce carbon dust. To prevent this from happening after you change the filter, run at least 1.5 gallons of water through the refrigerator water dispenser. This will flush out the filter. Hope this is helpful! If you have other questions, feel free to let us know. -Michael@GEA
A: Thank you for asking this great question. To gather more information on your inquiry, we highly recommend reaching out to us on social media! If you can provide these part numbers, as well as a copy of your question, we’ll be happy to investigate this further. We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA