A: It’s on the directions. It should be 0000.
A: For security reasons, there is no way to factory reset this lock since it would compromise the lock's security.
A: To prevent the lock from failing, please see the following suggestions: Regular cleaning and lubrication every 3-6 months is recommended to keep your locks operating like new. Locks used in extremely dusty or corrosive environments should be cleaned and lubricated every three months. Regular lubrication will also help minimize freezing in cold weather environments.
A: We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
A: You'll want a Master Lock #5 with a 1" shackle ... https://www.homedepot.com/p/Master-Lock-5SST-2-in-Laminated-Stainless-Steel-Keyed-Padlock-with-1-in-Shackle-2-Pack-5SSTHC/205853825 ... Pro Tip: Don't install them super tight in the box. They work better with a little "play."
A: I think you need a key for a rigid job box lock.
|Brand||Master Lock||Master Lock||Master Lock||Master Lock|
|Name||Outdoor Combination Lock, 2 in. Shackle, Resettable||Stainless Steel Outdoor Combination Lock, Resettable||Heavy Duty Outdoor Padlock with Key, 2-1/2 in. Wide||Outdoor Combination Lock, 1-1/2 in. Shackle, Resettable, 2 Pack|
|Lock Product Type||Padlock||Padlock||Padlock||Padlock|
|Number of locks in pack||1||1||1||2|
|Shackle clearance (in.)||2.0||1.06||2.0||1.5|
|Keying Type||Keyed Differently|
|View Product||View Product||View Product||View Product|