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Internet #311569847

Model #RTG20164L

Store SKU #1004812950

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  • Fits Rheem, Ruud, and Richmond tankless gas water heaters
  • Kit includes: Water control valve
  • Genuine factory authorized part
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Product Details

The Rheem PROTECH Water Control Valve contains everything that you need to replace the water control valve on your Rheem tankless water heater. The part is required anytime the valve is damaged or needs replacing. The water control valve ensures the safe and reliable operations of your tankless water heater.

Additional Resources

From the Manufacturer

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Specifications

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Questions & Answers

3Questions
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Q:Where can I buy replacement O-ring gaskets for this water control valve?
by|Jul 30, 2022
0 Answer
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Q:I'm having a heating problem my water will be hot for a few minutes then cold then hot again and won't sta consistent
by|Feb 6, 2022
2 Answers
Answer This Question

A:  Hi ctk1972 and thank you for your question. for technical issues, please call the number on your unit or in your user manual.

by|Nov 25, 2022
    1 found this answer helpful

    A:  Same problem on my tankless. I called Rheem tech support and they are useless. Checked settings and deep switches and are all normal. They asked me to clean the heater in case it is scaled (less than 1 year old tankless) :)

    by|Nov 25, 2022
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      Q:Do a gasket goes on both sides of the control valve
      by|Feb 20, 2021
      1 Answer
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      A:  Good day Mac, thank you for contacting Rheem. Yes the O ring would go on both sides.

      by|Feb 22, 2021
        Showing 1-3 of 3
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        Customer Reviews

        4.5 out of 5
        (10)
        • 4.5
          out of 10 reviews
        • 67%recommend this product
        Filter by:
        Showing 1-10 of 10 reviews
        Timely arrival of protect. Returned because no longer required....
        Timely arrival of protect. Returned because no longer required. Purchased instead a new heater. Thanks.
        by
        • Verified Purchase
        by
        • Verified Purchase
        i fixed my hot water heater!
        My 2016 Rheem gas tankless hotwater heater kept beeping and giving error code 65 (Water Volumn Control) and no water would come out of faucet. I called a local plumbing company and they charged me $80 to diagnose and give scope of work. I was told the part and install would be $2,500 and the tech wasnt sure when he could get the part. I then found this part and got it shipped to my house in three days. I am so ecstatic i saved all that money. The install was simple and totally managable
        by
          • Recommended
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              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              After the freeze that happened in Texas I preemptively ordered...
              After the freeze that happened in Texas I preemptively ordered this valve along with the bypass valve and it took care of my leaking tankless water heater. It’s my understanding these parts are back ordered for a few months now :(
              by
              • Verified Purchase
              by
              • Verified Purchase
              Rheem is a garbage company.
              Rheem makes promises of warranty. They cannot fulfill. The company cannot produce any good product or any part to fix their garbage. They can never answer because they are garbage.
              by
                3 found this review helpful
                The only place that I could find this part for my water heater. Exact fit and not tool ong for th...
                The only place that I could find this part for my water heater. Exact fit and not tool ong for the delivery.
                by
                • DIY
                • Verified Purchase
                • Recommended
                Showing 1-10 of 10 reviews