Smart Lighting Solar White Motion Activated Integrated LED Deck Step Light

A:  Hello Curious, Great question. Yes, the Ring Steplight can work without the Ring system but we recommend using this device with the Ring Bridge. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360039442672-Setting-Up-and-Installing-your-Ring-Smart-Solar-Lighting-Steplight-. If you have any additional questions or concerns, please don't hesitate to reach out in our Ring Community forum: https://community.ring.com/. Thank you, Jamila with Ring.

A:  Hello McBride, Great question. Light Schedules are a feature in your Ring App that allows you to have control over the timeframe of your Ring Smart Lighting schedules. With Light Schedules, you can set separate schedules such as morning and night or utilize the built in Dusk to Dawn to have your lights illuminated at a low lumen level at daybreak and sunset. Schedules can be created at both the individual device and group level. Here is a helpful article that elaborates on light schedules: https://support.ring.com/hc/en-us/articles/360041290112-Controlling-Your-Smart-Solar-Lights-with-Light-Schedules. The options for keeping lights on after a motion event are 1 minute, 5 minutes, 10 minutes and 15 minutes in order to conserve battery life on your Solar Steplight device. When scheduled, all of the Ring Smart Lighting solar products have a single brightness level specifically designed to maximize battery life. On Steplight, Pathlight, and Floodlight, devices, the lights will turn on at a low brightness level during the schedule: Floodlight: 80 lumens Steplight: 1.2-2.0 lumens Pathlight: 1.2-2.0 lumens If you prefer a brighter light device, we’d suggest a Solar Wall Light. This device has 800 lumens of brightness. Here is an article relating to this product: https://support.ring.com/hc/en-us/articles/360058616391-Ring-Smart-Lighting-Wall-Light-Solar-information. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Jamila with Ring.

A:  Hello JonP, Ring recommends at least three to four hours of direct sunlight, depending on your usage. Make sure there are no obstructions that could be casting a shadow on your solar power device such as an extended roof, trees branches, or bushes. If your installation area is frequently very cloudy or gets a lot of rain or snow, this could limit the amount of sunlight that your solar power device receives. The solar panel requires direct sunlight. Filtered/indirect sunlight through the clouds will not provide a charge to your device. Here is a helpful article that explains this in more detail: https://support.ring.com/hc/en-us/articles/360041776691-Placing-Your-Solar-Smart-Lights-for-Optimum-Performance. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. Thank you, Jamila with Ring.

A:  Hello dweeb. Great question! Ring is always looking for ways to improve our neighbors experience! This is a great suggestion! You can also relay your product feedback and suggestions on our feature request board within our sites' Ring Community online forum here: https://community.ring.com/c/products/24. This ensures your voice is heard by our developers. Ring does not recommend using discount battery brands as they may not provide reliable power performance. In addition, when changing out batteries, we recommend using all new batteries from the same brand. Even one battery with insufficient power can cause unreliable device performance. Thank you, Alexis with Ring