Hello Sean,
Thank you for reaching out and providing your feedback regarding our Solar Sign fading. We appreciate it. This device is intended to let the world know that you’ve taken steps to protect your home with Ring. Your Solar Security Sign is powered by sunlight, and it needs a few hours of direct sunlight every day in order for it to have enough power to light up at night. Rest assured, we are here to provide you with general product information and solutions to your concern.
Your Solar Sign is rated to withstand -5°F to 120°F (-20.5°C to 48.5°C) weather and has an outdoor weather-resistant rating of IPx6. This device, like our camera and doorbell models, does include a one-year warranty on parts and a lifetime theft protection warranty. The specifics of the warranty can be found here: https://ring.com/warranty.
For more information on the Solar Sign product, please visit our support site: https://support.ring.com/hc/en-us/articles/115000128686-Welcome-to-Your-Solar-Security-Sign.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you, Jamila, with Ring.