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Internet # 308946308

Model # RF28R7351SG

Store SKU # 1004304415

Store SO SKU # 1004180084

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Bespoke 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center in Stainless Steel, Standard Depth
  • Samsung
  • Model RF29BB8600QL
  • Internet #319503107
  • Store SO SKU #1007671195
Bespoke 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center in Stainless Steel, Standard Depth
(964)
$2198.00
$3399.00
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Discontinued Model:

27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase Door in Black Stainless Steel, Standard Depth

  • Food Showcase Door provides quick access to everyday items.
  • FlexZone Drawer: flexible storage with four temperature settings.
  • Control and monitor your fridge remotely with WIFI and Bixby
  • View More Details
Product Details

About This Product

A smart refrigerator that is beautifully designed, with an modern dispenser, polished French doors, and sleek handles. The Food Showcase Door provides quick access to on-the-go items. The AutoFill Water Pitcher allow automatically refills with filtered water.

Highlights

Product Information

Internet # 308946308

Model # RF28R7351SG

Store SKU # 1004304415

Store SO SKU #1004180084

Specifications

Dimensions: H 70 in, W 35.75 in, D 36.5 in

Specifications

Dimensions

Depth (Excluding Handles) (in.)

34 in

Depth (Including Handles) (in.)

36.5 in

Depth (Less Door) (in.)

29.4 in

Depth With Door Open 90 Degrees (in.)

48.25 in

Height to Top of Door Hinge (in.)

70 in

Height to Top of Refrigerator (in.)

68.9 in

Product Depth (in.)

36.5 in

Product Height (in.)

70 in

Product Width (in.)

35.75 in

Refrigerator Width (in.)

35.75 in

Details

Appliance Category

Refrigerator

Appliance Type

French Door Refrigerator

Built-In and Standard Type

French Door

Color - Appliance Cabinet

White

Color - Door Handle(s)

Fingerprint Resistant Black Stainless

Color/Finish

Fingerprint Resistant Black Stainless Steel

Color/Finish Family

Black Stainless Steel

Defrost Type

Auto / Cycle

Door Finish

Smooth

Energy Consumption (kWh/year)

755

Energy Efficiency Tier Rating

Tier I

Freezer Capacity (cu. ft.)

8.3 cu ft

Freezer Door Type

Pull Out Drawer

Freezer Features

Adjustable Leveling Legs, Adjustable Temperature Control, LED Light Type, Sliding-Bulk Storage Baskets

Freezer Type

Drawer Freezer

General Features

Child Lock, Door Alarm, Door-within-Door, Hidden Hinge, LED Light Type, Smudge-Proof, Wheels

Ice Maker Features

Automatic Ice Level Control/Shutoff, Control Lockout, Filtered Ice, Removable Basket

Ice/Water Dispenser

Both

Indoor/Outdoor

Indoor

Installation Depth

Standard Depth

Number of Doors

4 Door

Number of Drawers

Double Drawer

Number of Freezer Baskets/Bins

1 Basket/Bin

Number of Freezer Shelves

No Shelves

Number of Refrigerator Shelves

5 Shelves

Operational Features

Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls

Power Options

Plug-in

Product Weight (lb.)

359 lb

Refrigeration Dispenser Features

Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Dispenser Location-In Door, Filtration Replacement Indicator Light, Filtration System, Water Dispenser, Water Filtration

Refrigerator Capacity (cu. ft.)

15.7 cu ft

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

Non-Returnable

Shelf Material - Freezer

No Shelf

Shelf Material - Refrigerator

Glass

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Storage Features

Adjustable Door Storage, Adjustable Racks, Adjustable Shelves/Racks, Crisper Drawer, Deli Drawer, Gallon Door Storage, Pizza Box Slot, Slide-Out Fresh Food Shelves, Spill Proof Shelves

Temperature Control Type

Internal Digital

Total Capacity (cu. ft.)

27.8 cu ft

Voice Control Hub Required

Alexa via Samsung SmartThings Hub

Water Filter Replacement Model#

HAF-QIN

Works With

Alexa, Google, Samsung SmartThings

Warranty / Certifications

Certifications and Listings

ADA Compliant, Energy Star

Manufacturer Warranty

Five (5) years Parts and Labor on sealed Refrigeration system only*Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor(*Compressor, evaporator, condenser, drier, connecting tubing)

Questions & Answers

193Questions
caret
Q:Is there a light outside at the water dispenser
by|Apr 11, 2024
1 Answer
Answer This Question

A:  Hi Ld Starns, There is no light on the external water dispenser. You can check the specs and features of this model at the link below. https://image-us.samsung.com/SamsungUS/samsung/us/home-appliance/pdf/rf28r7351-refrigerator/RF28R7351SR.pdf Thank you for choosing Samsung and have a great day! ^Rainly

by|Apr 12, 2024
    caret
    Q:Please stay away from Samsung refrigerators. THEY SUCK. GOOGLE IT
    by|Jan 21, 2023
    0 Answer
    Answer This Question
    caret
    Q:The water pitcher constantly leaks when pouring. There's no way to use it with the lid on it without spilling water everywhere. Is this standard or is my pitcher defective?
    by|Sep 26, 2022
    2 Answers
    Answer This Question

    A:  Hi Renee, you are definitely right. I have the same exact problem on the same fridge but my issues are worse. My fridge is now leaking water on the floor and has damage my kitchen cabinets. Also has huge blocks of ice inside the freezer.

    by|Jan 21, 2023

      A:  Hi Renee, Thank you for taking the time to leave this review. We understand that your water pitcher is leaking. Please see the link below to get more details regarding the possible sources of leaks and how to take care of them. Leaks from the Autofill water pitcher https://www.samsung.com/us/support/troubleshooting/TSG01206863/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144963788) when you message us to help our team pull up your information. Have a great day. ^Charles

      by|Sep 26, 2022
        caret
        Q:fridges do not keep food at safe temperatures and needs to be defrosted every 4-8 weeks. Known defect back in 2015, and yet continue to sell these defective products with the same defect. it is not a warranty issue, it is a defect. Google it.
        by|Jul 28, 2022
        1 Answer
        Answer This Question

        A:  Hello there, Thank you for reaching us. We appreciate you sharing your experience with our Refrigerator. We apologize for the unpleasant experience with our product. I realize that this situation is difficult but to help you with this let me share this link to help you with your issue. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/ The refrigerator, Freezer, or FlexZone is not cooling enough https://www.samsung.com/us/support/troubleshooting/TSG01001029/ Please feel free to reach out to us with any further questions regarding your Samsung products. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144817768) and it will help our team pull up your information. Thank you for choosing Samsung. Have a great day. ^^Ross

        by|Aug 20, 2022
          Showing 1-4 of 193

          Customer Reviews

          4.3 out of 5

          • 4.3 out of 1,683 reviews
          • 70% recommend this product
          Filter by:
          Showing 1-10 of 1,683 reviews
          Paint chipping off/ ice make broken and leaks
          I bought a refrigerator, dishwashers, microwave, all in Tucson color. Oven and stove in black. All of my units are chipping paint. Ice make leaks water non stop damaging the front of my refrigerator with water stains. It’s a bad headache
          by
          Response from SEA CareMar 13, 2024
          Hi Melissa, I can't imagine the frustration you had with the fridge. Let us assist you with the unit. Here are links to help you with the refrigerator. Please see each section, watch the full video, follow the steps, and click the hyperlinks for further help. Samsung refrigerator shelf/drawer removal and cleaning guide. https://www.samsung.com/us/support/answer/ANS00063107/ Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146944868 to help our team pull up your information. Have a great day. ^Aloe
            Cheaply made shelves
            We have had this refrigerator for about 3 years. The organization of the refrigerator can be frustrating regarding larger items and things get lost in the back. However the reason for this review is that we have never had a refrigerator where the plastic shelving breaks just from normal use. The bottom glass shelf over the drawers plastic outer frame cracked just from the weight of a normal item, and then the shelf on the door completely cracked and we still have no idea how that occurred. Also, the icemaker lever scratches very easily.
            by
              Good purchase
              I bought about 5 months ago it seems to be a good product. We have it in the open not an enclosed nook, so it’s a little loud when it’s making ice and filling the water pitcher. You may think your house is haunted in the evening when it’s supposed to be quiet. There are some features I really like the beverage/deli drawer is awesome. Meats and veggies stay fresh for a really long time. I had bell peppers in there I know at least a month and they was still crisp. The main part of the refrigerator is a little small for my liking you have to move the top shelf down to accommodate a gallon of milk and tea pitcher. Which leaves about a 5 inch space between the next shelf down. The water pitcher is a nice touch for quick cold water and filling your coffee pot. The single panel door option allows you to grab things from the shelf like jelly, creamer, etc without opening the whole door. I find this to be a nice option as well, all in all it was a good purchase.
              by
                • Recommended
                Pretty but junk....
                I bought this fridge a year ago and this is my review of it since. A family member has a Samsung fridge and has had issues with the ice maker dripping water and ruining the plastic over time in the dispenser area. I was hopeful that Samsung had fixed this in the last 10 years...Guess not. This fridge showed the same issue immediately after I got it. I knew there was no fix with it, so I try to keep up with cleaning the plastic regularly so it doesn't get destroyed like theirs did. On top of this, the fridge came with one dent. It got hidden by the cabinets so I didn't think much of it, but has since accumulated many other dents due to my dogs tail hitting it, kids running into it, and one happened while scrubbing it. My old fridge is 11 years old, moved downstairs, went through the same exact "abuse", and doesn't have a single dent (GE). I now get to show off this expensive fridge that looks like it sat in a hail storm. While the fridge and freezer seem to be working with no problems, the in door water dispenser often won't fill the container back up all the way. Sometimes not at all for several days. Also, the door-in-door feature... I had to have it, knowing I would use it lots; And I do. The LG fridge I was comparing this to seemed to have a much easier opening of that door, but I figured the Samsung similar was the floor model and maybe a little worn out... Nope; If you don't push the door in (with some force) before you push the button, it will almost never allow you to open just the first part of the door. Seriously...This fridge is beautiful and definitely an eye-catcher, but I will never buy another Samsung fridge. I have attached a picture of what my dispenser area looks like after getting ice a couple times and what my mom's fridge looks like. You can see the finish worn off on hers. I guess I get to look forward to that (insert the largest eye roll).
                by
                Response from Samsung CareJul 7, 2023
                Greetings, We'll be pleased to assist with your Samsung refrigerator. We have provided a link that contains comprehensive information on how to deal with refrigerator water leaks. We highly recommend watching the video in the resource from beginning to end, as it outlines preventive measures and solutions for stopping the leaks. Additionally, the guide provides instructions on how to level the refrigerator. Leaks from the dispenser, under the drawers, under the fridge, or other areas: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Below is the link to troubleshoot the Autofill water pitcher that doesn't fill. It also includes other resources if water does not dispense and if there are leaks from the autofill water pitcher, which we suggest checking too. Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Here is a link for troubleshooting steps when the refrigerator door does not close. It also contains another troubleshooting guide if frost forms and blocks the door from closing. The hinged door on the refrigerator does not close: https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close You may also refer to the user manual for more information about maintaining the exterior of the refrigerator. See page 72. https://downloadcenter.samsung.com/content/UM/202106/20210623134152966/FDR_AW3-14_FL_DA68-03833B-02_EN_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145985982) to help our team pull up your information when you message us. Thank you. -Angelica
                  Brand new fridge caught fire/leaking refrigerant
                  4 month old refrigerator caught fire and started leaking refrigerant. Top compartment filled with black smoke. Contacted Samsung and had horrible customer service and response. I had to make several additional calls just to get a technician to diagnose the problem and get a response from Samsung. 2 weeks later I still don't know if/when my refrigerator will get replaced and the old one is still sitting in my kitchen leaking refrigerant.
                  by
                  Response from SEA CareDec 16, 2022
                  Hello Rizz, We would love to speak with you about your fridge leaking refrigerant and getting caught on fire to determine how we can best assist you. Please get in touch with us via one of the following options for further assistance: 1. Customer Care: 1-800-726-7864(1800-SAMSUNG) 2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us 3. Facebook Messenger: http://m.me/Samsungsupport 4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Have a great day. ^Charles
                    Love this refrigerator!
                    [This review was collected as part of a promotion.] We bought this refrigerator about three months ago and I’ve never been happier! I love, love, love the black stainless – no fingerprints! – And the automatic water picture inside the left hand door. At first I thought that was a silly feature, but we use it every single day. I can’t say enough about this refrigerator!
                    by
                      • Recommended
                      A costly mistake!
                      This is a beautiful refrigerator. 2 years old. All of the plastic in the refrigerator is very brittle and cracking like plastic that was left in the sun for years. The ice maker has repeatedly frozen up and works when it wants to. The freezer won't hold a constant temp. Samsung refuses to offer any help in replacing any of the broken plastic items. We regret the purchase and will likely never choose a Samsung appliance again.
                      by
                      Response from SamsungSep 9, 2022
                      Greetings!

                      Thank you for your review. We are disheartened that the plastic parts, ice maker, and freezer didn't live up to your expectations.

                      I have shared a Samsung link and a video below that can help address the concerns with the ice maker.

                      The ice maker is not working:
                      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

                      The ice maker is not working properly:
                      https://www.youtube.com/watch?v=rArwTN_yhCc

                      I have also shared a Samsung link that can help with the freezer's cooling issues.

                      Cooling issues with Samsung refrigerator or freezer
                      https://www.samsung.com/us/support/troubleshooting/TSG01001027

                      The plastic parts are not covered by a warranty, if you need plastic parts replaced you may visit the website of our authorized distributor for the parts and accessories I have shared below.

                      http://www.samsungparts.com/CustomerService.aspx

                      Should you need more assistance, please feel free to get back to us via the following options:

                      1. Facebook Messenger: http://m.me/samsungsupport
                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                      When you message us, provide them this number 1144899866 and it will help our team pull up your information.

                      Leo Samsung
                        Beautiful appliance with great features
                        [This review was collected as part of a promotion.] My husband and I love everything about this appliance. The tuscan color gives our kitchen and extra touch of richness. The features and size are an added bonus.
                        by
                          • Recommended
                          Awesome options & keeps food fresh
                          [This review was collected as part of a promotion.] Fir the size, It's extremely cost effective ICE maker recovers rapidly
                          by
                            • Recommended
                            So far we love it!
                            i reaearched fridges extensively and this is the one i selected. i wanted the flex drawer and the food showcase door. the water pitcher inside was adorable and helped me decide. we've had the fridge for 5 days and so far i absolutely love it! it’s a huge upgrade from our 11 year old side by side. the flex door provides invaluable space- especially when you have a constantly hungry teenager and tween. the shelves on the left side are slightly awkward shapes and sizes, but i made them work. the right drawer is impossible to get all the way out of the fridge for cleaning. but, bottom line- this is a beautiful appliance and seems to offer so much more storage compared to our old fridge!
                            by
                              • Recommended
                              Showing 1-10 of 1,683 reviews

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                              Home Depot Refrigerator Delivery & Installation
                              This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
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                              How To Measure For A New Refrigerator
                              Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

                              Please ensure the following prior to delivery:

                              • Water connection kit required
                              • 110V-grounded, 3-prong electrical outlet
                              • Water valve (shutoff) within 6 ft. of hook up
                              • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                              • Verify your existing electrical and water connections
                              • Empty & unplug your old refrigerator