Questions and Answers for Samsung 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase Door in Black Stainless Steel, Standard Depth

A:  Hey Tanner. Without the hinges, handles, and doors, this refrigerator is 35 3/4" W x 68 7/8" H x 29 3/8" D. ^Lo

A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

A:  Hello Catwoman, you do not have to turn the water supply off to the refrigerator to change the water filter. We do recommend turning the water supply off to release the water pressure to make the process easier. I am including a link to a guide on changing the water filter (https://bit.ly/3DAsMP5). Thank you for being a Samsung customer. ^Lena

A:  The manual says... Yes.

A:  Apparently on the freaking moon because the time it takes to deliver is absurd.

A:  Great question! Metal cooling refers to a powerful cooling system that includes a stainless steel interior that maintains a cooler and more consistent temperature. ^Lo

A:  Yes, Jerrym147. This refrigerator comes with a water filter and the compatible model is HAF-QIN for future reference when its time to replace it. Thank you for being the best part of Samsung. ^Lo

A:  Hey there Terri. There are LED lights in this unit, however, they are not blue. Thank you for choosing Samsung. ^Lo

A:  We're sorry to hear that you're having trouble with your water pitcher and completely understand your frustration. Here is a link with some troubleshooting steps to follow to help get this resolved (https://bit.ly/2Sl9Ode). We hope you find this beneficial and thank you for being a member of the Samsung family. ^Lo

A:  Hello H stevens, I am including a link to a helpful guide to support your concerns on the water dispenser (https://bit.ly/3xtmbCs). Thank you for being a Samsung customer. ^Lena

A:  It is a great looking and practical refrigerator.

A:  Hi jc. Thank you for reaching out regarding your Samsung 27.8 cu. ft. Food Showcase 4-Door French Door Refrigerator in Fingerprint Resistant Black Stainless,on how to remove the scratch on black stainless steel. You can use a stainless steel cleaner or polish like Bar Keepers Friend and a soft clean cloth. Make sure to wipe along the grain of the surface. I suggest you check this link for further assistance. A plan for keeping your Samsung refrigerator clean https://www.samsung.com/us/support/answer/ANS00079481/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144537174 ^Camille