Hello - Sorry to hear you’ve had difficulty with the Gas Can. This product should only be used with the spout it came with at the time of purchase. They are designed to work together and using any other spout can result in an improper seal allowing harmful vapors to escape. Let’s see if we can help trouble shoot for you. The video "How To Operate Your SmartControl Fuel Container" can be found at the following link and should help: www.scepter.com/starthere/ . There are two steps to using this spout. Step 1. UNLOCK: Using your palm, press the small dark green lock tab in to unlock. Step 2: POUR: Place your fingers over the grip and keeping the lock tab depressed use the palm of your hand and squeeze to slide the large light green pad forward to release the fuel. Please note that the large green block must slide all the way forward in order to achieve maximum flow. There is some stiffness expected when sliding the large green pad forward as that is part of the child resistant feature, however it should not require excessive force. You may find that placing the fuel can flat on the ground and actuating the spout once or twice prior to use may allow the green pad to side easier during operation If you have any additional questions, please reach out to our customer care team at 1-855-857-3252.
Hi Joe: The SMART CONTROL line of fuel cans contain a flame mitigation device (FMD) which prohibits the use of siphon devices. Our goal is the safety of our customers, so the flame mitigation device has been added to the Scepter fuel container for consumer protection, it's inclusion is also about to become law, it should NEVER be removed from the container. Regarding the weight, a full five gallon gas can is heavy so some customers have decided to use a smaller can which is lighter when full and easier to handle from a weight perspective. If you have any further questions please contact our Customer Care Team at 1-855-857-3252 or 1-800-387-6018.
Hi Sue - Our apologies, we regret that you’ve had difficulty with the fuel can. This product is designed to be used with your palm, the video "How To Operate Your SmartControl Fuel Container" can be found at the following link and should help: www.scepter.com/starthere/ . There are two steps to using this spout. Step 1. UNLOCK: Using your palm, press the small dark green lock tab up to unlock. Step 2: POUR: Place your fingers over the black grip and keeping the lock tab depressed and using your palm, squeeze to slide the large green block forward to release the fuel. The large green block will need to slide all the way forward to achieve maximum flow. If you have any further questions or are still having difficulty, please reach out to our Customer Care Team at 1-855-857-3252 or email email@example.com for assistance. Thank you, we are here to help!
You just have to go slower. I filled mine by just baking King off some. It still fills pretty quick.
Hi Jay - We regret to hear that you are having a problem with your SMART CONTROL SPOUT. We can replace it under warranty, please contact our Customer Care Team so we can assist at 1-855-857-3252 or email firstname.lastname@example.org We hope to hear from you soon.
I tried filling my car (capless fill tube) and it did not work. Gas spilled, it was a mess. I would say that it would absolutely require a funnel (which I assume Sceptor Customer Service above is suggesting they sell and you can buy). It would be great if they included that with the can....
Yes you can use it in a out mmobile gas intake Make sure the spot is directly inside the gas intake Beyond the edge of the gas intake To prevent spills I try to use this Gas can to fill up my generator and ended up spilling gas on the for it is a little hard to Push that green safety button And hold it down well you poor gas into the tank
This can isn't defective. Push the green tab up and then push the large green lag tab in as far as it will go. Then have someone punch a hole in the can to give it pressure relief. Empties the can in 30 seconds. Of course now the can is now as useless as it was before you punched the hole.
Wear a pair of gloves, dummy
Ruth, not sure what your storage options are but never store gas inside the house. Garage is ok. Having gas in the can is also ok but keep in mind that gas degrades over time. If you are keeping gas in it long term, or in the generator add a fuel stabilizer to it.