A: Hello, GOLDEN GRANDMA. We apologize for any inconvenience if you are having a hard time removing the caps of your newly purchased Sharpie markers. You may try the steps below to see if it works. - Using your both dry hands, make a grip on the barrel of the marker using your one hand and hold the cap with your other hand. - While holding the cap gently rotate the cap clockwise while pulling the cap off.
A: I have had several caps I cannot remove either, recently. I have used two vise-grip pliers to twist them and “break” the seal after which they seem to be okay. But we should not have to go to such measures to open our pens. What gives, Sharpie? What changed and WHY?
A: Thank you for choosing Sharpie to ask for a best recommended product to be used for writing checks. We recommend if you will be using our Felt tip series that is classified under "Pen" categories. This product has a feature of archival ink quality.
A: Yes, Sharpie Permanent Markers, Fine Point are alcohol-based.
A: Hi, Tomas. Please contact Sharpie directly to have your concern resolved. Have a nice day!
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