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Internet # 206481034

Model # DPMB

Store SKU # 1001598865

Manor Whole House Salt-Free Eco-Friendly Water Softener/Conditioner System

$797.99
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  • Prevent and remove scale in a compact design
  • Eco-friendly with cost-effective and simple cartridge replacement
  • No heavy salt, no costly electricity, no wasted water
  • View More Details

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Product Details

About This Product

Rather than removing beneficial minerals like old-fashioned salt softeners, the NuvoH2O system uses a citrus-based formula, called CitraCharge, to bind hard minerals. Once bound to CitraCharge the minerals cannot form scale. It can even extend the life of costly water heaters. There's no change in your water's taste either. The Manor system is designed for homes greater than 1,500 sq. ft. Cartridge replacement is recommended every 6 months.

Highlights

  • 5-year limited warranty
  • Third-party tested and verified - Proven to prevent and remove hard water scale build-up
  • No slick feeling you get from old-fashioned salt-based softeners
  • Leaves minerals in the water versus replacing them with sodium (like old-fashioned salt systems) which leaves your water as safe to drink as it was before it was softened
  • What's Included: One Manor softening system, one Manor Citracharge cartridge, One Manor L-bracket, One Manor system wrench, Six 2 in. screws, Four 1.25 in. screws, one installation guide, one registration card
  • Mounted weight: 17 lbs.
  • Max PSI 100
  • Compatible with Model # MHP-42516
  • Return Policy

Product Information

Internet # 206481034

Model # DPMB

Store SKU # 1001598865

Specifications

Dimensions: H 10.75 in, W 10.5 in, D 28.75 in

Dimensions

Product Depth (in.)

28.75 in

Product Height (in.)

10.75 in

Product Width (in.)

10.5 in

Details

Application Type

Residential

Color

White

House Hold Size

5-7 people

Includes

Installation kit

Indoor/Outdoor

Indoor

Maximum Grain Capacity (grains)

25

Pack Size

1

Product Weight (lb.)

17 lb

Quantity (cu. ft.)

0

Returnable

90-Day

Water Softener System Type

Salt Free

Warranty / Certifications

Manufacturer Warranty

5 yr warranty

Questions & Answers

after installation water is running blue, especially the hot water, never happened before
ByJul 24, 2026
1 Answer | 
Answer This Question

Hi Ronnie! Thank you for bringing this to our attention. Blue water can occasionally occur after installing a new cartridge and is typically related to a temporary reaction between the system and existing copper buildup in the plumbing. This can happen if the cartridge wasn’t soaked before use, if the previous cartridge was fully depleted, or due to factors like plumbing grounding, water heater buildup, or changes in municipal water treatment. In most cases, this is temporary and will clear as the system flushes out existing buildup. To help resolve this, we recommend ensuring the cartridge is properly soaked, flushing your lines, and verifying that your plumbing is properly grounded. If you have a water heater that has an anode rod, we recommend finding out how old the water heater and rod are, and potentially replacing the anode rod. Our team would be happy to work with you directly to identify the cause and get this resolved as quickly as possible. Please email cs@nuvoh2o.com or call (877) 688-6426. -NuvoH2O Customer Service

By|Jul 25, 2026


    I have an apartment house with six bedrooms,what system would I need to get?
    ByMar 29, 2026
    1 Answer | 
    Answer This Question

    Hello, Stern. Great question, and I am happy you asked. Typically, with a household above 1,500 square feet, we recommend our Whole Home Manor Water Softener Series. Single (Salt Free Softener Only) Duo (Salt Free Softener + one Filter of your choice) and the Trio (Salt Free Softener + two Filters of your choice) Would you like to speak with one of our System Specialists to determine which system would be best for you and your home? Thanks again for reaching out! - NuvoH2O Customer Service Team.

    By|Mar 30, 2026


      What parts are required to purchase separately not included in box in order to install?
      ByJul 15, 2024
      1 Answer | 
      Answer This Question

      The installation instructions indicate that the following parts and tools are required, but are not included in the box: * Teflon tape * Pipe sealant * Safety Glasses * Gloves * Towels or rags * Pipe cutter or hacksaw * Adjustable wrench * Phillips head screwdriver * Measuring tape * Drill with 1/8" bit * Bucket If you are connecting to copper pipes, you will also need: * Copper pipe cutters * Deburring tool If you are connecting to CPVC or PEX pipes, you will need: * CPVC or PEX cutters and connectors appropriate for your plumbing system. It is also recommended to have a water pressure gauge to ensure your water pressure is within the recommended range of 45-85 psi.

      By|Jan 31, 2025


      What parts are required to purchase separately not included in box in order to install?
      ByJul 15, 2024
      1 Answer | 
      Answer This Question

      The installation kit is included with the NuvoH2O Manor Whole House Salt-Free Water Softener. This includes the L-bracket, system wrench, and necessary screws. You shouldn't need to purchase any additional parts for standard installation. However, depending on your specific plumbing setup, additional fittings or pipes *may* be required. It's always best to consult a professional plumber if you are unsure about any aspect of the installation process.

      By|Jan 31, 2025


      Do you need a separate tank with this unit
      ByMay 24, 2023
      1 Answer | 
      Answer This Question

      No, a separate tank is not needed with this unit.

      By|Feb 3, 2025


      Can I still water my plants with hose bibs?
      ByFeb 7, 2023
      1 Answer | 
      Answer This Question

      Yes, you can still water your plants with hose bibs after installing the NuvoH2O Manor system. This system conditions the water without removing the beneficial minerals, so it's still safe for your plants.

      By|Feb 3, 2025


      Does the product remove the taste of chlorine?
      ByNov 11, 2022
      1 Answer | 
      Answer This Question

      This system conditions the water and prevents scale buildup, but it does not filter out chlorine. For chlorine removal, you would need a separate filtration system.

      By|Feb 3, 2025


      Does this filter out sulfur in well water?
      ByOct 15, 2022
      1 Answer | 
      Answer This Question

      Hello Gracy, this system will not filter sulfur from your water.

      By|Oct 17, 2022


        Viewing 1-8 of 20

        Customer Reviews

        3.1 out of 5

        • 3.1 out of 40 reviews
        • 44% recommend this product
        Filter by:
        Showing 1-10 of 40 reviews
        Doesn’t work at all.
        Doesn’t work at all. Will ruin your new fixtures! Customer service zero help, just lies and refusing a refund for a product that doesn’t work that they won’t stand behind. Threw it in trash replaced with salt style system. New system is way better and now almost no hard water stains. What a joke this company and product are. Absolute snake oil product. Save your money, buy something that works.
        by
        Response from Product Expert at NuvoH2OSep 9, 2026
        Hi Mick, we’re sorry to hear about your experience. We understand how frustrating it can be when a product doesn’t perform as expected and you’re unable to get the support you need. Although you’ve already removed your NuvoH2O system, our Product Specialists would still welcome the opportunity to speak with you and address any remaining questions or concerns. Please call us at (877) 688-6426 if we can assist. NuvoH2O
          its the second one of theses systems I've owned . better than a salt system, easy to install this one the Gen 2 model is an improvement over the original. it is I think a bit overpriced for what it is but i do like it. i guess everything is overpriced now days.
          by
          • Verified Purchase
          Not a water softener
          Do not expect the ppm of hardness to change after installing the Trio Manor system. Still the same very hard well water and still having to prematurely replace things like shower heads and swamp cooler pumps often. I called customer service and no solution was offered. She said that's the best it's going to do....190 ppm. She tried to tell me 190 ppm is very good. It's not. It's distructively hard. But she was nice while lying to me so that's a plus.
          by
          Response from Product Expert at NuvoH2OApr 3, 2026
          Hi Jon! We understand that there is a lot of confusion about if our systems are actually softeners because they do not function the same way a traditional salt softener does. The first factor that contributes to the efficiency of our water softeners is a decreased amount of measured pH in your home’s water. pH is a measure of acidic or basic as the water passes through pipes. By reducing the pH of water, our water softener systems are able to reduce or eliminate the formation of scale by keeping the hard minerals from sticking to surfaces. Additionally, instead of removing beneficial minerals the way traditional salt softeners do, the citric acid binds and isolates the hard mineral ions with a process known as chelation. Once bound to CitraCharge®, the minerals in your water become unable to form scale. Since the mineral is not stripped from the water, that is why you don't see a change on a hardness test and we do not use that method to verify if the system is functioning or not. We love discussing the science behind our product so, if you'd like further information or to troubleshoot please don't hesitate to reach out to us at (877) 688-6426 or nuvocs@nuvoh2o.com - NuvoH2O Customer Experience Team NuvoH2O
            1 found this review helpful
            We love the system and no longer have that slippery...
            We love the system and no longer have that slippery feeling due to salt system. Noticed difference immediately after install!!
            by
              Purchased the Nuvo H20 Water Softener (Manor Sized) system. Including the plumber's installation...
              Purchased the Nuvo H20 Water Softener (Manor Sized) system. Including the plumber's installation, the total costs was $1,950. Nuvo H20 technical support assured me the system would work after I provided the water quality analysis (12.04 grains of hardness/gal of water) to them. It was a total and absolute waste of money. Just had the Nuvo H20 (see photo) system removed and it'll be thrown with the garbage. Just had a new salt based water softener replacement system installed to replace the Nuvo H20 for $3,380.
              by
                6 found this review helpful
                We have owned this system for about 3 years. Its has a leak now and Nuvoh2o no longer will commu...
                We have owned this system for about 3 years. Its has a leak now and Nuvoh2o no longer will communicate with us either by email, phone at all. Their chat line is not working either. I think the earth must have ate them. Good luck...
                by
                Response from Product Expert at NuvoH2OOct 16, 2018
                We are so sorry to hear about the leak in your system and we want to remedy this as soon as possible. Please email Nuvocs@nuvoh2o.com, with Home Depot System Leak in the subject line. The Customer Service Manager has been informed of your situation and is actively looking for your email. Thank you. NuvoH2O
                  13 found this review helpful
                  This customer chose to rate the product and not provide text.
                  by
                  • Verified Purchase
                  This customer chose to rate the product and not provide text.
                  by
                  • Verified Purchase
                  This customer chose to rate the product and not provide text.
                  by
                  • Verified Purchase
                  Didn't work
                  I've had it for over a year now, and still lots of buildup around the faucets. I measured the water purity using particle probe, and the number only dropped 50ppm... What a joke. Also be aware, if you leave in a warm state, you'll have tons of slimy nasty green algen built up... This company must be sued over health hazard. No customer service by the way.
                  by
                  Response from Product Expert at NuvoH2OApr 3, 2026
                  Thank you for reaching out! We're really sorry to hear that you haven't seen the desired results from our system. If you're still experiencing issues, we'd love to troubleshoot with you to get the system functioning as intended. Please reach out to us at (877) 688-6426 or nuvocs@nuvoh2o.com
                  -NuvoH2O Customer Experience Team NuvoH2O
                    • Recommended
                    1 found this review helpful
                    Showing 1-10 of 40 reviews

                    Compare Key Features

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                    Product Snapshot

                    Ideal for eco-conscious homeowners seeking a salt-free water softener, ensuring mineral retention and scale prevention for healthier water.
                    Ideal for scale buildup reduction without salt or electricity, ensuring easy installation and maintenance-free operation.
                    Ideal for homeowners looking for salt-free water softening, making cleaning and maintenance easier.
                    Ideal for homeowners looking for a salt-free water softener, ensuring eco-friendly and healthy mineral retention.

                    Capacity

                    Grain Capacity

                    25 grains
                    0 grains
                    0 grains
                    25 grains

                    Flow Rate

                    0 gal (US)/min
                    7 gal/min
                    7 gal/min
                    0 gal (US)/min

                    Digital Controls

                    Automatic Regeneration