Q:What is the max suction height ? I have a 16 ft basment
by|Mar 16, 2024
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A: If you scroll down the Home Depot product listing page you will come to a section entitled Product Details. If you expand that section, you will find PDFs of the product documents. In the brochure you will find a table indicating flow rate at different water supply pressures. These numbers are based on a 10’ lift. Per the manufacturer at 16’ you would see a reduction in performance of 50% from these numbers. I obviously don’t know your water pressure but the average across the USA is 40-60 PSI. Based on that and my experience in plumbing, I would consider the resulting performance inadequate performance for the installations I encounter and would consider alternative protection, such as a generator. I like this product but 16’ is a lot of height, which is referred to in the pump world as head, to overcome.
by|Mar 19, 2024
Q:What is the difference between the RB 750's and the HB 1000 ? and the discharge pipe size?
by|Sep 10, 2021
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A: The difference is the flow rate. At 60 PSI the RB750 will move 750 gallons per hour and the HB1000 will move 1000 gallons. The RB750 can be used with 1/2" or 3/4" pipe where as the HB1000 needs 3/4". If you look under the header "Info and Guides" on the Home Depot product listing page you will find a PDF of the brochure which spells out all this information.
by|Jan 13, 2023
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Q:Line going to my float has a hole in it.Can i buy a kit to fix or repair.Its model RB750
by|Aug 15, 2021
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A: I would give them a call directly. My guess would be that is a standard size tube that The Home Depot would stock and sell by the foot. So you may not need to buy the tube as a part. There number is 1 800 554 1426
by|Aug 16, 2021
Q:How does the water alarm feature work? Does the alarm need batteries?
by|Nov 30, 2020
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A: Its extremely simple. If you scroll down to where it says "Info and Guides" you will find a PDF of the brochure that explains it. Essentially you place a small float sensor at the point you have determined signifies high water. The sensor is connect to a 85DB alarm, that is powered by a 9 volt battery. If the water reaches the sensor the alarm will sound.
by|Dec 1, 2020
Q:where does the water use to operate this pump drain to?
by|Sep 28, 2019
2 Answers
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A: A separate pipe than your normal sump. It's best if it can be seen easily outside of the house. If you see water coming out and your electricity is on, you will know your normal sump pump has failed
by|Oct 1, 2019
A: Outside at least 6 to 8 feet away from the foundation wall on a downward grade.
by|Oct 3, 2019
Q:3. Is it ok if the discharge pipe is below the backup pump?
by|Jul 19, 2019
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A: Not enough info. I would say yes though depending on your set up.
by|Oct 3, 2019
Q:3. Do I need to install a check valve between the existing discharge pipe and the backup pump?
by|Jul 19, 2019
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A: I didn't. My existing check valve on the electric pump along with the one that comes on the Basepump are all you need. Both prevent water from entering the pit when the cycles are over
by|Oct 3, 2019
Q:2. I have shelving about 18" above the sump pit. Can I mount the pump to this shelving?