Questions and Answers for Hampton Bay Mena 54 in. White Color Changing Integrated LED Indoor/Outdoor Matte Black Ceiling Fan with Light Kit and Remote Control

A:  Thank you for your question. The battery is A23 12V battery.

A:  Repalcement parts can be ordered by calling Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678).

A:  Thank you for your question. Yes, a replacement LED module can be ordered. Please call Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678) and one of the team members will be able to assist with the replacement parts order.

A:  Thank you for your question. Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678).

A:  Thank you for your question. Yes, you can use a longer downrod the fan is compatible with any 3/4" diameter (inner diameter) downrod.

A:  Thanks for your question.The downrod hanger ball has a slot which engages into a tab located on the hanger bracket seat and acts as a track which the hanger ball slides on as the angle is changed. When installing on a sloped ceiling, the hanger bracket seat tab side should be facing the upward direction of the ceiling slope to properly engaged the hanger ball. The maximum slopped ceiling angle allowed is 30 degrees.

A:  Thank you for your question.Is the fan connected to any switches? You can check the blades to make sure they are all secured properly. If you need further assistance please call Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678) and one of the team members will be able to get more information to help troubleshoot and resolve the issue.

A:  Thank you for your question. Yes, you can turn of the light and run the fan only. Press and release the button showing the light with no colors on the remote to turn the light on or off.