Q:The package arrived without the attaching hardware (e.g. 8 bolts, 8 lock nuts, 8 washers), but everything else was fine. Is it possible to get only the attaching hardware?
by|Sep 15, 2021
1 Answer
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A: We apologize for what happened. As of the moment we do not sell separate or extra hardware.
by|Sep 16, 2021
Q:Can wheel castors be added to this?
by|Jul 29, 2021
1 Answer
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A: Hi, We cannot add wheel castors on it since wheel castors can be screwed underneath and the design of the rack it has no metal underneath where it can screw the wheel castors unless if it is going to be welded. Hope this helps.
by|Jul 29, 2021
Q:Is this available in store
by|Jun 26, 2021
1 Answer
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A: Hi, Mini! Thank you for the interest in purchasing our product. This is online exclusive and is not available in your local Lowe's store. Once done with the purchase, the item will be shipped out to you right after. Hope that helps!
by|Jun 28, 2021
Q:Where is this Home-Complete product made?
by|Nov 14, 2020
1 Answer
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A: This is made in China.
by|Nov 16, 2020
Q:What hardware is needed to assemble this product? We only received the bars, but no screws/hardware. The product description does not mention what SHOULD be included, so we can't tell what we are missing until we revisit the store to ask an employee.
by|Jul 6, 2020
3 Answers
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A: This people don't know what tehy are doing. I got one bar missing so I can't assemble anything. In your case, you are supposed to get screws...they ripped you off too. Sorry.
by|Aug 15, 2020
A: This product includes the necessary hardware for assembly. Please contact customer service if this product did not include these pieces.
by|Jul 25, 2020
A: it came with 8 nuts and 8 bolts that holds the bottom part to the sides.