Q:Can you screw into metal door? Or do I need to get screws for metal door?
by|Nov 25, 2023
1 Answer
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A: Thank you for your inquiry regarding this item from Prime-Line Products. Please use your own discretion. The fasteners included are (2) #8 x 1 in. sheet metal screws; (4) #10 x 3-1/2 in. flathead.
by|Nov 27, 2023
Q:I installed This one of rental house my Tenant Locked all door. moved out without retuning key. How can I access inside the houseor cut that lock
by|Nov 26, 2022
1 Answer
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A: Thank you for your inquiry regarding this item from Prime-Line Products. Use your own discretion. There is not a way to release this item from the outside. You could contact a local locksmith to assist with opening a primary lock.
by|Nov 28, 2022
Q:How does it go on a door?
by|Dec 11, 2019
1 Answer
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A: Thank you for your inquiry regarding this item from Prime-Line Products. The plate that looks like a "T" gets installed onto the doorjamb. The smaller plate with the C" shaped lock and chain is installed on the wall. When you are ready to lock it the "C" shaped lock is positioned under the "T" and then rotated around so the top of the "C" will fall into the slot at the top of the "T". The backside of the "C" is what sticks out blocking the door from opening. The instructions illustrate this. You can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.
by|Dec 12, 2019
Q:I need to be able to keep my son out of my room (he keeps crawling in bed late at night) but have enough room for my cats to get in and out. If locked, and open, would this work for that purpose?
by|Aug 13, 2019
2 Answers
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A: Thank you for your inquiry regarding this item from Prime-Line Products. This item has an 8" chain .For faster service, be sure to take advantage of the LIVE CHAT option located in the middle right-hand side of your screen, where you can quickly connect to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.
by|Aug 14, 2019
A: No it would not. It will not allow the door to open enough for a cat. Get the Bright brass chain lock SKU #470523 less than $10 and it will allow the door to come open the length of the chain which should allow the small cat but keep the child out.
by|Oct 15, 2019
Q:How long is the chain?
by|Aug 11, 2019
1 Answer
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A: Thank you for your inquiry regarding this item from Prime-Line Products. The chain is 8"L. For faster service, be sure to take advantage of the LIVE CHAT option located in the middle right-hand side of your screen, where you can quickly connect to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.
by|Aug 12, 2019
Q:What tools are needed to install the device? Also, is there a specification on the type of door on which it can be installed?
by|May 1, 2017
2 Answers
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A: Hello Ken, and thank you for your inquiry regarding this item from Prime-Line Products. Some of the tools you will need may include some of the following: Safety glasses, measuring tape, pencil, small level, wood chisel, Phillips head screw driver, drill, and a small drill bit.
For faster service, be sure to take advantage of the CHAT option located in the lower right-hand corner of your screen, where you can quickly be connected to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at prodtech@primeline.net
by|Mar 14, 2019
1 found this answer helpful
A: You will either need to drill a pilot hole slightly smaller than the screw if you plan on using a regular handheld screw driver. Or use a small battery powered Rigid impact that drill that drives in the large screws really easy.
by|Oct 15, 2019
Q:How long are the screws for mounting the door frame part?
by|Dec 16, 2016
1 Answer
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A: Hello John, and thank you for your inquiry regarding this item from Prime-Line Products. There are four 3-inch wood screws and two 1-inch screws included with each package.
For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net
by|May 4, 2023
Q:We're considering using this product as a hinge limiter on push-out style French windows. How long is the chain? Might this application be effective?
by|Mar 29, 2016
1 Answer
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A: Thank you for your inquiry regarding this item from Prime-Line Products. The chain on this item measures 9 in. from end to end. For a product designed specifically for what you describe, kindly see model number H-4102 in this same site.
For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net