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Customer Reviews for Clopay Classic Steel Short Panel 9 ft x 7 ft Insulated 6.5 R-Value White Garage Door without Windows

Internet #100583913

Model #2050

Store SKU #515956

  • 3-layer steel frame construction with insulation
  • Deep panel edging improves appearance close-up and from the curb
  • Can be painted to complement your home's exterior

Customer Reviews

  • 4.1
    out of 193 reviews
  • 77% recommend this product
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Showing 1-30 of 193 reviews
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      Shipping
      Poorly packaged. It came with 4 big dents. Very disappointed.
      by
      Response from Clopay Customer CareJan 28, 2022
      John - Thank you for contacting us. We're sorry that your door was received damaged. Clopay makes every effort to ensure our doors are not damaged. Please email reviews@clopay.com so that we can contact you to discuss your Clopay Garage Door. Thank you. The Clopay Team ClopayGarageDoors
        1 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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              Multiple dents in multiple garage doors. Eventually I gave up...
              Multiple dents in multiple garage doors. Eventually I gave up trying to replace them. The door works fine, but looks awful from the inside.
              by
              Response from Clopay Customer CareDec 2, 2021
              Isaac - I am sorry to hear about your experience. Clopay makes every effort to ensure our doors are shipped without any damages. Please contact Clopay at reviews@clopay.com so we can contact you. Thank you, The Clopay Team ClopayGarageDoors
                1 found this review helpful
                You need to purchase additional hardware
                Comes with hardware for the rear bracket, but no rear bracket! AND attempt to close, it only closes to about 1' off the ground. Had to buy the torsion bar conversion kit to fix. Door quality is good, but should have not purchased.
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                Response from Clopay Customer CareDec 2, 2021
                Bryan - The door comes with sections, track, and hardware to install the door. A rear track hardware kit is sold separately. If you having any issues with installing the door please contact our Clopay Consumer Services Dept at 800-225-6729 so we can help understand your issue and provide assistance. Thank you, The Clopay Team ClopayGarageDoors
                  The door had everything in the kit that we needed,...
                  The door had everything in the kit that we needed, except for the rubber seal to go around the sides. The bottom was already attached
                  by
                    I’m very happy with these garage doors. They seem sturdy...
                    I’m very happy with these garage doors. They seem sturdy and look very nice. Great value.
                    by
                      Pretty easy to put together, for what it is. The...
                      Pretty easy to put together, for what it is. The instruction/labeling could use some help, but they weren't bad. I used an impact driver to speed up the installation, I don't think I would want to try to do the install with just a wrench/ratchet. There was a pretty massive heat difference for me with a west facing garage door. Previous was an old wood garage door with windows.
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                          Lived up to the reviews from other buyers. Installation was...
                          Lived up to the reviews from other buyers. Installation was fairly easy. Love the look. Went from a wooden non insulated door to this one. happy with purchase.
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                            1 found this review helpful
                            Not Happy
                            I scored this product a 1 for two reasons, customer service and end product. A properly installed 7' garage door fully open should be just that, fully open and not hanging down 6''. It cant be adjusted. Customer service is non existent, I gave up trying.
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                            Response from Clopay Customer CareSep 21, 2021
                            GWMVT, Thank you for contacting us. We are sorry to hear of the issues you are having with the door. Please contact our Clopay Consumer Services Dept at 800-225-6729 so we can help understand your issue and provide assistance. Thank you! the Clopay Team ClopayGarageDoors
                              3 found this review helpful
                              by
                                simple installation ,took me 2 afternoons by myself adjusted as per instructions and door is very...
                                simple installation ,took me 2 afternoons by myself adjusted as per instructions and door is very easy to operate, one handed. looks great on the front of my house.
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                                • Verified Purchase
                                • Recommended
                                Rating provided by a verified purchaser...
                                Rating provided by a verified purchaser
                                by
                                • Verified Purchase
                                1 found this review helpful
                                Overall I am satisfied with the doors. I would...
                                Overall I am satisfied with the doors. I would recommend but one of the sections was dented. A couple of the bracket holes did not align properly so I created new mounting holes. The instructions were well written.
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                                • Verified Purchase
                                Great door and easy to install...
                                Great door and easy to install
                                by
                                • Verified Purchase
                                easy to assemble very wind proof...
                                easy to assemble very wind proof
                                by
                                • Verified Purchase
                                This garage door has been a nightmare to install. The...
                                This garage door has been a nightmare to install. The spring system on it is very old school and it doesn’t give us a good sense of security of opening or closing the door. We had to drill a few holes that were not in the metal. Not impressed at all.
                                by
                                Response from Clopay Customer CareJun 11, 2021
                                Carmen, thank you for contacting us. Please contact our Clopay Consumer Services Dept at 800-225-6729 so we can help understand your issue and provide assistance. Thanks The Clopay Team. ClopayGarageDoors
                                • Verified Purchase
                                4 found this review helpful
                                FYI you can install this easily I will recommend...
                                FYI you can install this easily I will recommend this item
                                by
                                • Verified Purchase
                                Open the boxes before you leave the store!
                                The construction of the door and the appearance are very good. The value is very good as well. However, take my advice and open the box and inspect the panels before you leave the store. Out of 2 boxes, 5 out of 8 panels were of such poor quality they were unusable. I called to toll free number and they instructed me to bring the poor quality panels back to the store for an exchange. Customer service was very friendly and apologized. I took 1 entire door and 1 panel back to exchange. 3 days and 2 stores later and after sorting through a total of 6 boxes, I finally have enough panels of sufficient quality to install 2 doors. Do yourself a favor and insist on inspecting them at the store to avoid this nightmare. Once I received all the panels of sufficient quality I needed, the doors look great. I would have loved to give them 5 stars, but the 3 days of lost time and inconvenience can't be overlooked.
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                                Response from Clopay Customer CareJun 17, 2021
                                Tom, Thank you very much for your feedback. We engineer our packaging to reduce the incidences of damage that could result from transportation and storage at the store, but it is not 100% damage proof. We will provide this feedback to our engineering team so they can look for any opportunities to continue to improve our packaging. Thanks The Clopay Team ClopayGarageDoors
                                • Pro
                                • Recommended
                                4 found this review helpful
                                Rating provided by a verified purchaser...
                                Rating provided by a verified purchaser
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                                • Verified Purchase
                                Very easy to install. My husband installed two doors. The first one took about a day, only becaus...
                                Very easy to install. My husband installed two doors. The first one took about a day, only because he painted it first then had to dismantle old doors. Very easy instructions and the doors look great!!The second door went faster as he had already read instructions for the first one so it was a piece of cake, 1/2 the time.
                                by
                                • Verified Purchase
                                • Recommended
                                Good instructions. Take care to keep track of the...
                                Good instructions. Take care to keep track of the hardware and you will be ok. One person can install it but better with two for sure.
                                by
                                • Verified Purchase
                                Had some knee dents on the inside . Unhappy about...
                                Had some knee dents on the inside . Unhappy about it.
                                by
                                • Verified Purchase
                                replaced a previous model with less insulation. Now the door is heavier and my 15 yr. plus ope...
                                replaced a previous model with less insulation. Now the door is heavier and my 15 yr. plus opener may have trouble soon. Had to oil it twice to keep it going....
                                by
                                • Verified Purchase
                                • Recommended
                                I'm sure there are better doors out there but for the money they are good quality, quiet, and eas...
                                I'm sure there are better doors out there but for the money they are good quality, quiet, and easy to install. All local installers were booked 4-6 weeks out so I attempted my first garage door install and was done in about 3-4 hours per door.
                                by
                                • Verified Purchase
                                • Recommended
                                5 found this review helpful
                                Rating provided by a verified purchaser...
                                Rating provided by a verified purchaser
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                                • Verified Purchase
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