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Customer Reviews for DEWALT 5 in 1 Multi-Tacker Stapler and Brad Nailer Multi-Tool

Internet #206604169

Model #DWHTTR510

Store SKU #1000015015

  • Aluminum housing is lightweight, durable
  • Power switch creates more flexibility to do jobs
  • Wire guide lets you fasten cable, wire quickly

Customer Reviews

  • 3.4
    out of 773 reviews
  • 39% recommend this product
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Showing 1-30 of 773 reviews
99% Flaw; 99% jammed; 2% work; 98% does NOT
When you're ready to work on your project, there's a good chance (98%) that this 5 in 1 Multi-Tacker Dewalt will not work. It will jam. Out of 250 staples, 2% will work and 98% WILL NOT work when you needed. I cannot believe Dewalt made this mistake. They created TWO different sides and they were welded that are NOT balanced together (see the pictures). I'm so disappointed. People, PLEASE DO NOT BUY this Dewalt 5 to 1 Multi-Tacker stapler. I recommend buying another brand.
by
Response from DewaltProductExpertJul 12, 2023
Hello Hugh, I appreciate your feedback on the DWHTTR510 5 in 1 Multi-Tacker Stapler and Brad Nailer Multi-Tool and I'm sorry to hear its jamming. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket 7639554 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Thanks, Roxy DEWALT
    2 found this review helpful
    Does not work
    Purchased this staple gun wanting something that could handle multiple sized staples and fasteners with ease. Once the staples were used up that came with it, nothing else works. I have all the correct staples and it is junk. Does not fire at all. Would never recommend this product. After $50 in different staples, it's better used as a hammer than a staples gun.
    by
      It jams…a lot
      I own lots of dewalt products - they’ve always been great. I noticed MULTIPLE complaints about it jamming but trusted the brand. My mistake. Sure enough it jammed, jammed again and jammed some more. I was getting 1/6 give or take. I can’t believe this didn’t recall these fixing whatever the problem was or just taking them off the market to burn them. It’s not a product deserving of the dewalt brand and I’ll be leery going on blind dewalt faith going forward.
      by
      Response from DewaltProductExpertJan 23, 2023
      Hello. I appreciate your feedback on the Nailer and I'm sorry to hear about the jamming. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#6378001) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
      Thank you, Maria DEWALT Social Rep. Dewalt-Ca
        Disappointed Be Careful in your selection
        For the price and the brand name, I was very disappointed in the product and wished I had read the reviews. The staple gun jams a lot. If you are going to use ensure you buy extra staples as you will need them. I even used the more expensive Dewalt brand and wasted way too many. A simple job that should have been 10 minutes turned into over an hour. I think I have figured out a work around but very disappointed in this product and suggest you loom at other brands
        by
        Response from DewaltProductExpertApr 28, 2022
        Hello

        We appreciate your feedback on the DWHTTR510 and are sorry to hear about the issue you are having with your product. 
        This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. 
        Please email us at wecare@sbdinc.com and reference ticket # 4316477​. We look forward to hearing from you.

        DEWALT®​ Support Dewalt-Ca
          comically bad product
          Just used this for the first and last time - used over 250 staples to put 50 in the wood. Seriously that's how much it jams, and then follows up with 3 staples all together, or one in with another one poking back out at you. It was frustrating at first and then became funny. Normally DeWalt is great, but avoid this at all costs. I should have read the reviews.
          by
          Response from DewaltProductExpertFeb 18, 2022
          Hi, we're sorry to hear of the trouble you are having with the DWHTTR510. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket #3861789. Many Thanks, DEWALT Customer Care
            1 found this review helpful
            Not worth it
            Every third or fourth staple clogs the gun. Buy the arrow and save yourself the headache.
            by
            Response from DewaltProductExpertFeb 9, 2022
            Thank you for providing your feedback. Your feedback will help us to better our current and future products. Please contact Customer Support at WECARE@sbdinc.com if you have any additional questions or concerns that we may assist you with.
            Thank you
            Deeris
              2 found this review helpful
              Cobstantly jams
              This piece of crap gun constantly jams or misfires. You’re better off driving the staples by hand.
              by
                • Recommended
                not good
                I like many opted for this stapler because it was the most expensive manual stapler HD had on the shelf and I needed something that works right. I'm glad to see I'm not the only one with issues. This thing tries to fire 2 staples or none at all on a very regular basis. I am also yet to find a piece of wood that it can drive a staple all the way into. I'm not small and just can't use it-palm on back and a quick, decisive pull and the staple sits there sticking 80% out of the wood. Wouldn't buy it for 10 dollars if I knew how it performed. The good staples in my photo are on a chair from the factory, the one sticking out is how every single staple I tried to put in while fixing the chair turned out.
                by
                Response from DewaltProductExpertMay 6, 2021
                Hi, we're sorry to hear of the trouble you are having with the DWHTTR510. We would appreciate the chance to speak with and assist you. Please email wecare@sbdinc.com and reference case #13284265. Many Thanks, DEWALT Customer Care
                  5 found this review helpful
                  Garbage
                  Using dewalt recommended staples the thing jams constantly since the first use and will blow the magazine open causing staples to fly out everywhere. Absolutely useless product.
                  by
                    3 found this review helpful
                    Jams and Misses
                    Its light weight as versatile, but that's where the pros end. I use this for running cat 5 cables, it will not effectively punch through anything thicker than dry wall. It also jams every other staple after about 2 months of low usage. Additionally, the cable guide is off center. So unless you check to see the cable is seated in the guide, you're going to punch a hole right through your cable and absolutely ruin it. Which, when youre 150 ft into 250 ft of cable and destroy your run, you've basically wasted an hour of your day. Notice the wear on the left side of the photo, that's where one of the arms of the staples shoot out when it jams. I could spend 1/3rd the money on a more reliable tool with a centered cable guide. Save the money, the weight isnt worth it.
                    by
                    Response from SBD_Product ExpertMar 5, 2021
                    Hi –
                    Thank you for leaving your feedback from your experience with this unit. I am sorry to hear that you’re having issues with your unit after such a short amount of time. I’d like the chance to speak with you about this problem and your warranty. If you are interested in speaking with me I can be reached by email at wecare@sbdinc.com. Please also reference case # 13054652. Hope to hear from you soon!
                    Thanks
                    Becca
                    STANLEY BLACK AND DECKER Customer Care
                      2 found this review helpful
                      Jams To A Hidden Tune and Explodes Staples
                      NOT RECOMMENDED, unless you enjoy frustration and fiddling around with equipment that does not perform. Bought this thinking it was a quality product, and efficient as it uses multiple types of fasteners. I made sure I was using it and loading it correctly, using the exact staples it claims to be compatible with (Arrow T50 stainless steel, 1/4", and 3/8"). It took 8 pulls to generate 1 staple. After confirming it was loaded correctly, I tried again and the spring mechanism holding the staples in place exploded and fell to the floor along with all of the staples. Spent the next 5 minutes playing 52 pickup and find the hidden staple. This unit jams consistently, and I am disappointed. Look and feel are good, it just did not perform and it seems this is more of a common issue vs. uncommon.
                      by
                        ⚠️ Buyer beware ⚠️
                        I just bought this 5in1 to staple into OSB and it gets jammed up non stop. They should call it 1 in 5 because that’s how many staples don’t get jammed 1 out of 5. I see I’m not the only one with this problem.
                        by
                        Response from SBD_Product ExpertMay 13, 2020
                        Hi
                        We appreciate your feedback. We would like to speak to you about the experience you had. Please contact support at WECARE@sbdinc.com
                        I look forward to hearing from you.

                        Thank you
                        Tabitha
                        DEWALT
                          10 found this review helpful
                          Total disappointment
                          I’m completely disappointed on this product. Went for Dewalt brand over Arrow or Tacwise for Verizon fiber optic cable on my apartment wall. Tried with arrow staples T25-10mm, 16 mm and T50 just to try whatever works, but nothing goes perfectly into the dry wall but just a little and bends. Reaching in the corner is impossible the way the tip is.
                          by
                            Total disappointment
                            Doesn’t work on apartment wall, only on wood. Tried on Verizon fiber optics no luck, forget about corners. Bought different sizes and types (t25-10mm16mm, t50) none of them works. Total waste of time and money. The way it packed, can’t return once you open.
                            by
                            Response from SBD_Product ExpertMay 13, 2020
                            Hi
                            We appreciate your feedback. We would like to speak to you about the experience you had. Please contact support at WECARE@sbdinc.com
                            I look forward to hearing from you.

                            Thank you
                            Tabitha
                            DEWALT
                              2 found this review helpful
                              5 in 1 tacker
                              [This review was collected as part of a promotion.] Juat purchased today and LOVE IT!! It's so multo proposal for everyday needs..
                              by
                                • Recommended
                                Staples JAM every time
                                I purchased this stapler for its versatility - and it seemed ruggeg and well made. I have it in my truck (I am a contractor) pretty much for emergencies or in a pinch. I have used it maybe 3 times and each time has been a HUGE headache as the staples (T-50) jam all the time! I should have read reviews:-)
                                by
                                  Really wanted this to work as designed.
                                  I bought this stapler because I needed a cable stapler . I already have two regular staplers and decided I could replace one with this DeWalt and give one away. I would get the benefit of a regular stapler plus brad nails and cable staples. Nope, won't drive the cable staples properly, at least in my opinion it doesn't. I expected a rounded over staple that closely matched the radius of the staple or cable. I wasn't expecting perfect but some resemblance would be nice. I tried it on some spare cable before I went under the house. The stapler smashed it a little too much for my liking. Maybe it's normal but it's more than I would accept. I've attached a photo. setting we're set as described in the manual as well as other attempts at a different configuration. It might be fine for flat staples but that's not the primary purpose for me to buy it. Guess I will have to go with a specific cable stapler.
                                  by
                                    • Recommended
                                    5 found this review helpful
                                    Constantly Jams on ALL Recommended Fasteners
                                    I own many DeWalt tools. ...12" miter, many 18v XRP, nail guns, socket wrenches -this one tool is total crap! Two Reasons: constant jams
                                    by
                                      • Recommended
                                      5 found this review helpful
                                      I bought one ov these this year to hang christmas lights with the special cable staples. the on...
                                      I bought one ov these this year to hang christmas lights with the special cable staples. the only insulated staples I could find at HD were arrow brand. The Arrow Brand staples dont seem to fit. what now?
                                      by
                                        5 found this review helpful
                                        by
                                        • Verified Purchase
                                        by
                                        • Verified Purchase
                                        dont get it stick with Stanley
                                        Never had an issue with my stanley seen this bought it and it gets jammed like ever other staple very frustrating
                                        by
                                        Response from DewaltProductExpertApr 11, 2024
                                        Hello Stephanie and thank you for your feedback regarding the DWHTTR510 5 in 1 Multi-Tacker Stapler and Brad Nailer Multi Tool. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 9600749, so all information is easily available for the agent to assist you further.
                                        Thanks, Roxy DEWALT
                                          • Recommended
                                          by
                                          • Verified Purchase
                                          It did what I wanted so I say it worked for me.
                                          by
                                          • Verified Purchase
                                          by
                                          • Verified Purchase
                                          DeWalt 5 in 1 Stapler
                                          I love this stapler! This stapler is well built and a must have in your garage.
                                          by
                                            • Recommended
                                            Not Good
                                            Could not drive 6mm staple thru particle board. Spring which holds staples ejects intermittently. Worst staple gun I have used I 40 years. Would not recommend.
                                            by
                                            Response from DewaltProductExpertJan 10, 2024
                                            Hello, I appreciate your feedback. I would like to speak to you about the experience you had with the DWHTTR510. Please contact support at WECARE@sbdinc.com please reference ticket # 8887446 and include a brief description of your issue and your contact information.
                                            Thanks, Deeris DEWALT
                                              1 found this review helpful
                                              Hate it!
                                              I haven’t had so many misfired Staples in my entire life. Going to return it immediately.
                                              by
                                              Response from DewaltProductExpertJan 6, 2024
                                              Hello Ryan Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the multi tacker and brad nailer model number DWHTTR510. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
                                              Thanks, Sherri DEWALT
                                                1 found this review helpful
                                                Bob Marley Stapler - WE JAMMIN
                                                It's jammin... it's jammin... It's jammin... it's jammin... And I HOPE you like JAMMIN tooooo... Ho yeah Both rounded and square staples, doesn't matter. Horrendous product
                                                by
                                                Response from DewaltProductExpertJan 2, 2024
                                                Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #DWHTTR510) and I'm sorry to hear about the bad performance of this product.

                                                This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket #8830766 so we have all the information available for your review.

                                                Thanks
                                                FRANK
                                                DEWALT
                                                  1 found this review helpful
                                                  Jammed and misfired, Junk...
                                                  I bought 3 different models of DeWalt staplers in one day, 3 different trips to Home Depot, I returned all of them. The DEWALT 5 in 1 Multi-Tacker Stapler and Brad Nailer Multi-Tool was my 3rd attempt (approx $35). It would jam, and/or misfire. Tried different staples. No go. Useless. Junk. What gives DeWalt? The Arrow $20 stapler I also bought just in case as this was my 3rd attempt for a DeWalt stapler in one day, worked perfect. This saved me from a 4th trip to the Depot.
                                                  by
                                                  Response from DewaltProductExpertJan 2, 2024
                                                  Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #DWHTTR510) and I'm sorry to hear about the bad performance of this product.

                                                  This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket #8830882 so we have all the information available for your review.

                                                  Thanks
                                                  FRANK
                                                  DEWALT
                                                    1 found this review helpful
                                                    Showing 1-30 of 773 reviews

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