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Customer Reviews for Delta Delta Bathroom Sink, Kitchen Sink Cartridges 1.5 D Chrome

Internet #202624491

Model #RP50587

Store SKU #531957

  • Repair cartridge for Delta faucets with DIAMOND Seal Technology
  • Genuine Delta repair part kit
  • Backed by Delta Faucet's Lifetime Limited Warranty

Customer Reviews

  • 4.3
    out of 1,225 reviews
  • 63% recommend this product
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Showing 1-30 of 1,225 reviews
Dripping/failure due to installation torque?
Our 2020 kitchen remodel has main & bar sink Delta faucets that both have this cartridge, and both have failed every ~2yrs with the exact same issues reported by other reviewers: drippy, requiring fiddling with handle position/pressure to get it completely shut off. For our last replacement, RP50587 cartridge instructions now have a new NOTICE inserted with instructions on how to properly torque the bonnet nut holding the cartridge in place to between 70-90 in-lbs (see attached clip). I used a torque wrench/socket as specified, and after several months our faucet is still operating smoothly with no hints of dripping or stiffness. Could it be that over-tightening to more than 90in-lbs during manufacture/replacement been found to cause cartridge damage and dripping?? While we otherwise really like our faucets, and although Delta support has always been helpful and honored warranty replacement quickly, I think some "get well" actions should happen here: The "Maintenance & Installation Sheet" posted by Delta here is old (Aug2010) and should be updated to the current version with NOTICE about proper torque range. The old version only has a WARNING about not getting it securely tightened enough. Similarly, the Maintenance section of faucet instructions that use this cartridge should be updated, instead of just that WARNING about failing to get the bonnet nut tight enough. People getting warranty replacements should be alerted by Delta support to this torque range requirement, and instructed to pass this along if a plumber is doing the replacement.
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Response from deltafaucetMar 26, 2024
Hi ChuckPDX, Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the RP50587! As the manufacturer, we are committed to supplying our consumers with quality products that deliver the expected performance. Your feedback is important to us, as it helps us refine our products and services. Please contact us with any further questions. Best regards Emma Digital Communications Specialist
    • Recommended
    There were only two cartridges available in the store. BOTH had been opened and poorly scotch taped back together…….Cartridge seems to be in working condition.
    by
    Response from DeltaFaucetJan 27, 2024
    Hi meersr,

    Thank you for your feedback on the RP50587.

    Your feedback is important to us, as it helps us refine our products and services.
    Please contact us back with any further questions.

    Best regards

    Nicole
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    Delta faucets don’t last
    The cartridges on these models are made to fail in less than 2 years. Never again will I pay for delta.
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    Response from Customer ServiceAug 28, 2023
    Hi AmyH, Thank you for your review of the Delta Faucet Cartridge MODEL#: RP50587. Please accept our sincere apology for the inconvenience you've experienced. We are always happy to assist you. Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance.   Our products do have a Limited Lifetime Warranty that covers, all parts (other than electronic parts and batteries) and finishes of Delta® faucets purchased from authorized Delta sellers to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. I have included a link below for the warranty information. https://www.deltafaucet.com/service-parts/warranty We appreciate your business and look forward to continuing to serve you. Please contact us directly if you have any further questions.    Best Regards,   Kelley Digital Communications Specialist
      Correct part
      This is the second time replacing this part. It seems to last about 4 to 5 years then starts to go bad. I don't mind replacing, but the price is a joke, $54 for a part that probably costs $5. Nice of you offer free shipping. Which brings me to why so big of a box?
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      Response from Customer ServiceFeb 23, 2023
      Hi kimbeagle, Thank you for your feedback on the RP50587. Your feedback is important to us, as it helps us refine our products and services. I have included a link below to our Limited Warranty. https://www.deltafaucet.com/warranty Please contact us back with any further questions. Best regards Nicole Digital Communications Specialist
        Awesome! Perfect Fix
        Delta made me love their products. They guaranteed the replacement and helped me through the process. I will always buy Delta. Call them. There associates will help you identify what you need and will send it to you free if it is under warranty. They have american speaking representatives that walk u through the process. Best customer service.
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        Response from Customer ServiceMay 14, 2022
        Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla
          • Recommended
          Worked Perfectly
          I am a landlord with multiple properties. It makes my life much easier when repairs can be done quickly and effectively. This part was easy to replace. I wish it hadn’t stopped working in the first place, but that’s the way it goes!
          by
          Response from Customer ServiceMar 30, 2022
          Hello Tompurdy! Thank you for your review on the Delta Cartridge - DIAMOND™ Valve - 1H MODEL#: RP50587. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.   Thank you for being a loyal Delta customer. We appreciate your business and look forward to continuing to serve you. Please contact us directly if you have any further questions.   Best Regards,  Carrie
            • Recommended
            Six years and still going
            We moved into our home six years ago, and this cartridge was in the faucet the previous owner had installed. It recently started to leak, and using the Delta website, I disassembled the faucet, removed the cartridge, cleaned it, reassembled it and now have a leak-proof faucet once again!
            by
            Response from Customer SolutionsJun 16, 2021
            Hello Bruno! Thank you for your review! We are happy to hear that you are pleased with your Delta Faucet Cartridge DIAMOND™ Valve 1H MODEL#: RP50587! Your feedback is important to us, as it helps us refine our products and services. Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley
              • Recommended
              How to fix leaky cartridge
              We have a 3 year old Delta faucet that started leaking. When I disassembled the cartridge, I found that the cheap white plastic sleeve or mounting disc that separates the black articulating ball from the white ceramic disc had broken apart. See attached photo. I attempted to glue this disc, so it looks less broken. However you can see that the half circle part that protrudes breaks down. In my case, it had almost completely separated or ripped off of the main white disc surface. This wear is from the protrusion from the black plastic ball wearing against this surface even though it is heavily lubricated from the factory. Because of this issue, this made it difficult to completely close off the water to the faucet. I disassembled the entire cartridge, cleaned all the parts, and reassembled without the plastic sleeve. I added some lithium grease lubricant to the ball assembly. The faucet now works and water shuts off completely without dripping. However, without the the plastic sleeve there is a little extra "slack" that you can feel when articulating the handle. The plastic sleeve acted to reduce or eliminate this slack, but when it breaks down, it interrupts with the proper movement of the ceramic discs. So, the faucet can operate without the disc, but you do have a bit of slack until the black ball engages the half circle slot in the white ceramic disc. While not 100% ideal, this is a good enough fix for an average product. I think if Delta manufactured this plastic disc out of a stronger material, they would eliminate the problem.
              by
              Response from Customer SolutionsJun 24, 2020
              Hello chanbizzle! This is Antoine from the Customer Service Team at Delta Faucet Company. Thank you for your review. I'm sorry to hear if you were experiencing an issue with your Delta cartridge and I would be happy to help further. Please Please call us at 1(800) 438-6673 if you have any further questions. We greatly appreciate your feedback as it helps us refine our products and processes. Please let us know if you have any questions.
                It fixed my problem! Little thing is expensive.
                It fixed my problem! Little thing is expensive.
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                • Verified Purchase
                • Recommended
                2 found this review helpful
                Another one started dripping
                The quality of these cartridges is terrible. I replaced one 2 years ago and 2 more in the last year. Usage is on a regular house.... I will try this time with a non genuine alternative as paying the higher price for the original doesn't bring any advantage.
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                Response from DeltaFaucetMar 17, 2020
                Thank you for your review, Jose! I do apologize your faucet is dripping, but will be more than happy to help. Your feedback is important to us, as it helps us refine our products and services. I have sent you an email, so we can further assist you with this matter. Feel free to reply to the email, if you need further assistance.

                Best Regards, Benjamin DeltaFaucet
                  14 found this review helpful
                  Faucet leaks, runs randomly.
                  2 1/2 years old. This faucet began leaking after only a year, then failed completely. I took the valve apart and determined the thin white plastic retainer, which holds the base of the lever in place, cracked. The bottom of the lever slips slightly out of the base and the sliding valve is unable to close completely, allowing the water to run.
                  by
                  Response from Customer Solutions Oct 2, 2019
                  Hi, I apologize for the issue with the Delta faucet. Thank you for providing this feedback back. I've emailed you directly to assist you. Please refer to my email for assistance. Best regards, Brandis
                    Stick with Delta's brand. Our Leland Faucet was 10 years old and it wouldn't shut off the water e...
                    Stick with Delta's brand. Our Leland Faucet was 10 years old and it wouldn't shut off the water easily or it'd leak sometimes. I replaced this by prying off the little cover on the handle, using an allen key to take the handle off, unscrew the dome shaped part under the handle, then used a wrench to loosen the nut holding this cartridge down. Attached are the pictures of the old one. It looked pretty good but the internal parts must've moved or something. Instructions said no internal parts are repairable so it's a good thing I got a new cartridge. Popped it in, put the nut back on it, and reinstall everything. Took me under 6 minutes. Delta does offer a lifetime warranty on this part so contact them if you can wait
                    by
                    • DIY
                    • Recommended
                    13 found this review helpful
                    Fixed my dripping faucet. Easy to find instructions online at Delta. Seems a little pricey @ $40 for just a piece of plastic and some new rubber gaskets.
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                    • Verified Purchase
                    Great product but I think that the price is too much above $40.00
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                    • Verified Purchase
                    Item no longer required because wife wanted a new faucet not a repaired one. The return process at the Keene New Hampshire store was excellent.
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                    • Verified Purchase
                    Oem delta cartridge fit perfectly & works as it should
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
                    Ordered online and it was ready for pickup in 10 minutes. Handyman installed in less than 10 minutes the next day!
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
                    Delta faucet was dripping hard to get the right to stop the flow of water, the cartridge fixed the problem.
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                    • Verified Purchase
                    The Delta Bathroom sink cartridge was easy
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
                    Well, I purchased this to repair my slightly leaking Delta faucet. The faucet and parts are warranted essentially for life. I contacted Delta about a replacement. Even though I had registered the faucet purchase at the time I bought it, they wanted photos and PDfs of the faucet, sales receipt and label on the supply hose. I had all the info and sent it in under a “case number” they assigned. Six plus weeks later after several resubmissions of the same info, Delta responded that they were sending me a new cartridge under warranty. Thus, I returned this and saved 40 plus bucks. Moen is MUCH better at honoring their warranties.
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                    • Verified Purchase
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                    • Verified Purchase
                    Works as it should. No more dripping. Replaced because original started dripping when shut off
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                    • Verified Purchase
                    OEM replacement. Second time in 15 years (?) I have had to replace. These cartridges do need to be replaced. Very happy with quality. Big difference once new cartridge is installed. Instructions are straight forward. Took me about 10 minutes to swap out the old for the new. Cartridge is expensive ($40), but you can expect 7-8 years of solid performance.
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                    • Verified Purchase
                    Showing 1-30 of 1,225 reviews

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