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Customer Reviews for Delta Delta Bathroom Sink, Kitchen Sink Cartridges 1.5 D Chrome

Internet #202624491

Model #RP50587

Store SKU #531957

  • Repair cartridge for Delta faucets with DIAMOND Seal Technology
  • Genuine Delta repair part kit
  • Backed by Delta Faucet's Lifetime Limited Warranty

Customer Reviews

  • 4.3
    out of 1,226 reviews
  • 63% recommend this product
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Showing 1-30 of 1,226 reviews
It is the OEM part, fits right in and works as it should. Costs more than the knock off parts of questionable and unknown quality and fit.
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Response from DeltaFaucetMar 30, 2024
Hi Home Depot customer,

Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet RP50587 cartridge! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

Best Regards,
Tim
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
Worst customer service!
I guess I shouldn't say worst customer service because it's nearly impossible to talk to customer service. I've called multiple times and the automated response is… There are 81 people ahead of you. I will never buy Delta again.
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Response from DeltaFaucetMar 20, 2024
Hi Pamela!

Thank you for taking the time to write a review for the Delta cartridge. We are sorry to hear about your experience and that you are not satisfied. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

Best Regards,
Carrie DeltaFaucet
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    • Verified Purchase
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    • Verified Purchase
    although easy to install rather expensive for what it is
    by
    Response from DeltaFaucetMar 19, 2024
    Hi Home Depot customer,

    Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet product! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

    Best Regards,
    Tim
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    Was exactly what we needed to fix the dripping problem.
    by
    Response from DeltaFaucetMar 24, 2024
    Hi Home Depot customer,

    Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet product! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

    Best Regards,
    Tim
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    It was the exact fit replacement for a an old worn out cartridge, that lasted 19 years. Let’s hope this one lasts that long. Very happy with the product and very easy DIY project. Thank you
    by
    Response from DeltaFaucetMar 19, 2024
    Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
    • Verified Purchase
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    • Verified Purchase
    Works as expected. Easy to install.
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Install took about 15 minutes and required only an Allen wrench and a small screwdriver which I used to remove the plug concelling the allen screw. And it works great! Just like when the faucet was brand new.
    by
    Response from DeltaFaucetMar 15, 2024
    Hi Minnesota Home,

    Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the RP50587! We are committed to supplying consumers with a quality product that delivers the expected performance, and greatly appreciate your feedback.

    Please contact us back with any further questions.

    Best regards
    Nicole
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Goes bad quickly
    We have had this faucet for about 8 years and have had to put new cartridges in about every 6 months. It's ridiculous.
    by
      Very easy to install. I needed an additional 1 1/5" socket and a torque wrench. Worked very well.
      by
      Response from DeltaFaucetMar 13, 2024
      Hi Claypigion,

      Thank you for contacting Delta Faucet Company!

      We are happy to hear our product meets your expectations and was easy to install!

      We appreciate your feedback. Please reach out directly if you have further questions!

      Best Regards,

      Kyra
      Digital Engagement Specialist DeltaFaucet
      • Verified Purchase
      Tired of replacing this cartridge
      Like many other reviewers on this site, my Delta faucet won’t shut off completely and I am replacing the original cartridge for the third time in 5 years. Can’t wait to replace the Delta faucet with a more reliable product.
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      Response from deltafaucetFeb 9, 2024
      Hi Valued Customer, Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com
        This cartridge replaced the six year old original that made it nearly impossible to turn the water off all the way every time. It was a relatively easy replacement and the faucet works like new. Hopefully it lasts another six years!
        by
        Response from DeltaFaucetFeb 23, 2024
        Hi 70sVet,

        Thanks for your review regarding our RP50587. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you.

        If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you.

        Please reach out with further questions!
        Best Regards,
        Themar
        Digital Communications Specialist
        (800) 345-3358
        customerservice@deltafaucet.com DeltaFaucet
        • Verified Purchase
        Had this faucet about 10 years, like the operation of it. Con, this is the 3rd cartridge, the original and 2 replacement
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        Response from DeltaFaucetFeb 16, 2024
        Hi CSM1996,

        Thank you for contacting Delta Faucet Company!

        We apologize for the issues you are experiencing and we are happy to help! Please reach out to us directly so we can further assist you with this matter.

        We appreciate your feedback. Please reach out directly if you have further questions!

        Best Regards,

        Kyra
        Digital Engagement Specialist DeltaFaucet
        • Verified Purchase
        Excellent product. Exact replacement, made the faucet operate like new again.
        by
        Response from DeltaFaucetMar 12, 2024
        Hi techie,

        Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the RP50587! We are committed to supplying consumers with a quality product that delivers the expected performance, and greatly appreciate your feedback.

        Please contact us back with any further questions.

        Best regards
        Nicole
        Digital Communications Specialist DeltaFaucet
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Continue to have issues with Delta Cartr. RP50587
        The last time I replaced our RP50587 cartridge was in January 2020. Delta provided that replacement cartridge. Now it is January 2024 and the same problem. Actually the cartridge has been bad for a while. I cannot remember when it went bad but I'd guess about at least 18 months ago. It does the same thing, leaks/drips unless we have the faucet handle in the right spot. Delta can we get another replacement cartridge? Thank you.
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        Response from deltafaucetJan 24, 2024
        Hi Valued Customer, Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com
          unexpected delta genuine part poor quality
          Start leaking bad after two weeks only from installing date. Item returned and replaced with one I purchased from eBay.. it is so far much better from what they call it “ genuine “ part. Will never buy delta faucet again because their genuine parts doesn’t work. Thank you delta!
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          Response from DeltaFaucetJan 30, 2024
          Hi Fatin,

          Thank you for your feedback on the RP50587. I am sorry to hear that the unit is not what you expected. Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance.

          https://www.deltafaucet.com/warranty

          Please contact us back with any further questions.

          Best regards

          Nicole
          Digital Communications Specialist DeltaFaucet
            Low quality
            I bough Delta faucet in 2017. The cartridge started leaking water in 2020. I got a replacement cartridge and it worked again for 3 years before it started to leak.
            by
              This is a replacement cartridge for a duplicate purchased just over a year ago. Hopefully, this cartridge will last longer than the last.
              by
              Response from DeltaFaucetJan 27, 2024
              Hi mayoung227,
              Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter.
              Best Regards,
              Themar
              Digital Communications Specialist
              (800) 345-3358
              customerservice@deltafaucet.com DeltaFaucet
              • Verified Purchase
              Showing 1-30 of 1,226 reviews

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