Customer Reviews for GE 70 pt. Dehumidifier
- 70 pints per day dehumidifier
- Hose connection for continous drain option
- LED digital controls
Customer Reviews
Dec 15, 2023
Failed after about 15 months.
Title. Fan and condenser seem to run, but refrigerant has either totally leaked out or is not making it to the coils - absolutely no moisture being pulled from the air. Worked excellently for the whole first year+ of having it and kept basement dry; pump system saved the hassle of emptying the tank manually. Unit was properly cared for and maintained, not abused in any way. Simply is not working anymore. Absolutely astounding for a $300 appliance from a company like GE. Ripoff.
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Response from GE AnswersDec 18, 2023
Hi there - thanks for writing a review. Our apologies to hear of the unexpected performance decline of your dehumidifier as that is certainly not the ownership experience we expect. Please reach out to us via private message on social media so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Kind regards. Lauren@GEAppliances
Dec 14, 2023
This dehumidifier does EXACTLY what it is advertised to do. Also, efficient and easy to setup/program for operation. Air blows out from the top as opposed to the side and makes for better air circulation in the room. Works well below grade if air is cool. Does not ice-up.
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Nov 21, 2023
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Nov 1, 2023
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Nov 1, 2023
works very well. Works up to our expectations
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Oct 16, 2023
Dehumidifier dies every 6-12 months
I'm on my third one of these exact models that has stopped working with 6-12 months; they just stop collecting water, and eventually won't turn on the compressor. I've tried other brands, but they fail just as much, if not more often. My first GE dehumidifier purchased in 2016 lasted 4 or so years, and since then (now 2023) I've had no less than 6 more of various brands. All are rated 50 pt. (formerly 70 pt.) and for >4000 sq ft/high humidity. I have 2000 sq ft with medium to high humidity.
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Response from GE AnswersOct 16, 2023
Hello - We're sorry to hear that you're having these issues. This is not the experience we want you to have. We appreciate you taking the time to share your feedback. While we always strive to meet the needs of our consumers, we also understand there's always room to improve. We apologize for the inconvenience, and we will be sure to share your experience with our design and engineering teams. Kind regards. Julia@GEAppliances
Oct 11, 2023
Using it in my basement. Very effective to reduce humidity. No issues or problems encountered as of yet.
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Response from GE AnswersNov 1, 2023
Greetings - Thank you for sharing your positive experience with this dehumidifier. We're delighted to hear that it's effectively reducing humidity in your basement and that you haven't encountered any issues or problems so far. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate you choosing GE Appliances. -Kacie@GEAppliances
Oct 6, 2023
It lasted 2 years
This thing is terrible like everyone is saying. It doesn't work after 2 years and I wasn't even using it aggressively or even during the winter. I basically got like 10 months or so of actually on time. Just like all the other reviewers are saying. It's a terrible product. I'm quite shocked and disappointed because of how good GE has been with any other product.
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Response from GE AnswersOct 9, 2023
Hi there – thanks for taking the time to write a review. Our apologies to hear that your unit did not last as long as you’d hoped, as we can certainly understand how disappointing that is. Please reach out to us via private message so that we may learn more about your situation. Make sure to include your full serial and model numbers along with a copy of this review. We hope to hear from you soon. Lauren@GEAppliances
Oct 5, 2023
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Oct 4, 2023
BUYER BEWARE!!
My unit failed just outside of the warranty period. I called GE to complain, and they offered me a $50 rebate certificate to use on a new one.
Don't get me started on GE's laughable automated customer service line. I will also spare you the horrific details on the hoops I have to jump through just to receive the $50, IN 12 WEEKS. Not worth my time. Ill just blast them with a bunch of bad reviews, and make sure everyone I know NEVER buys a GE product again.
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Response from GE AnswersOct 5, 2023
Hi there - We hate to hear that you're not having the best experience with your dehumidifier. While we strive to meet the needs of all our consumers; we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. We hope you allow us to work hard to gain your trust again in the future. Kind regards. -Don@GEAppliances
Oct 4, 2023
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Oct 4, 2023
No assy required. Seems like a nice machine so far.
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Sep 29, 2023
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Sep 18, 2023
JUNK!! DO NOT BUY!!
Every one star review is all the same, don't make the mistake of thinking your purchase will end differently.
These GE units are poorly made, and DO NOT LAST. Mine failed, just like everyone else.
You are throwing your hard earned money down the toilet if you buy one.
GE seems to have no interest in helping those who got scammed. I see they left generic responses on some peoples reviews, in which they offer no solution, just a false promise of actually helping you.
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Response from GE AnswersSep 18, 2023
Hello- Thank you for taking the time to leave us your feedback. We are sorry to hear that your dehumidifier unit did not meet expectation and can understand your disapointment. We hope to earn your trust back and would like to help look into this further for you. Could you please reach out to us on any of our social media pages via private message? We hope to hear from you soon. Sincerely-Dianna@GEAppliances.
Sep 17, 2023
Evap coils rust out after 1-3 years.
You will need to replace this every 2 years on average because the evap coils, which are designed to condense water, will rust and then leak refrigerant. Asinine that they would design the evap coils to rust that quickly. And of course there's only a one-year warranty.
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Response from GE AnswersSep 18, 2023
Hello- We appreciate you taking the time to send us your review. We are so sorry to hear that you have been having trouble with your dehumidifier. We hope the issue has since been resolved. If we can help with anything else, feel free to reach out to us on any of our social media pages via private message. We are happy to help! SIncerely-Dianna@GEAppliances
Sep 15, 2023
No assembly required. Plug in and go. Works great just wish it had the drain plug to have continuous drainage but still recommend.
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Response from GE AnswersOct 9, 2023
Hi - Thank you for reaching out to us. We're thrilled to hear how pleased you are with your dehumidifier. This model does offer continuous drain providing you remove the bucket and attach a standard garden hose. You will find additional information on page 6 of the owner's manual -- https://images.thdstatic.com/catalog/pdfImages/61/615338bf-8aeb-4781-8951-c8fda04a6eea.pdf -- We hope this is helpful. Kind regards - Vikki@GEAppliances
Sep 13, 2023
Customer service and product availability was as expected.
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Sep 13, 2023
Avoid this dehumidifiere
Purchased in 2018, quit working in 2021. GE cooperated with a small "refund" and a certificate that had to be used for another GE appliance. Needed a dehumidifier, so purchased this one in October 2021. Used it for a month, shut it off for the winter, and used it during the summer of 2022 and shut it off for the winter. It never worked again. It starts if you plug it in, turn it on, but quits after about 10 minutes and will not restart unless you unplug it and start over. Followed the manual for cleaning, etc, to no avail. Local appliance repair places won't bother with it. GE says should have purchased an extended warranty. Buy this GE Dehumidifier at your own risk.
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Response from GE AnswersSep 14, 2023
Hi there - We hate to hear that you're not having the best experience with your dehumidifier. While we strive to meet the needs of all our consumers; we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. This is not a normal occurrence, and we hope you allow us to work hard to gain your trust again in the future. Kind regards. -Don@GEAppliances
Sep 3, 2023
Stopped working just out of warranty
Worked fine for 3 weeks of use. Stored it and went to use next year. Like many it would start up, runs the fan for a bit and shuts down without collecting water. Guessing the freon had leaked out. With 300 one star reviews for basically the same problem, perhaps Home Depot should review it's own reviews on discontinue selling this product, it's a black eye.
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Response from GE AnswersSep 6, 2023
Hello there - We're awfully sorry that your dehumidifier has stopped working. We know how disappointing this must be, especially as you're just outside the warranty period. We'd like the opportunity to help! Please reach out to us on social media with a private message. We look forward to speaking with you soon. -Kacie@GEA
Sep 1, 2023
Limited lifetime
I purchased 2 and they both lasted 5 years and then stoped working within a month of each other, i feel for the price, they should have lasted longer. I did clean them often. I am about to purchase 2 more but i will look at other brands. On a scale of 1 to 5 I would give it a 2 1\2 stars,
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Aug 30, 2023
I should have purchased this two years ago! I've been using an older version (same model) that is > 7 years old and wow, the newer version is quieter, produces more water, humidity sensor works better. I guess I waited too long to replace the old one. Lesson learned! Will buy again. Thanks.
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Aug 30, 2023
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Aug 23, 2023
Quiet, efficient and easy to install.
This dehumidifier keeps my entire basement dry, even after a hard rain when some water weeps into the basement.
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Aug 23, 2023
Very effective and easy when full of water to dump and restart.
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Aug 23, 2023
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Aug 23, 2023
Works great! The amount of water it pulls is amazing.
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Aug 20, 2023
practically worthless
Purchased 6-15-2023 @HD. Exchanged after 60 days blew nothing but hot air. It's doing thr same 2 months after warranty expiration. Extended Warrenty recommended. Purchased 6-15-2023 @HD. Exchanged after 60 days blew nothing but hot air. It's doing thr same 2 months after warranty expiration. Extended Warrenty recommended. Purchased 6-15-2023 @HD. Exchanged after 60 days blew nothing but hot air. It's doing the same 2 months after warranty expiration. Extended warranty recommended.
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Response from GE AnswersAug 22, 2023
Hello - Thanks for bringing this to our attention. We understand the frustration and disappointment caused by this situation. This unit does have a GE Appliances one year limited warranty started from the date of purchase. Please review pg. 11 of the owner's manual for more details about the one year limited warranty: https://images.thdstatic.com/catalog/pdfImages/2c/2cf7d2a1-eacd-4efc-8022-433b482e660f.pdf. We're available on social media if you need additional assistance. Kind regards. -Don@GEA
Aug 18, 2023
Dehumidifier
It stopped working. It runs for a minute to 5 mins and then shuts itself off and won’t come back on.
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Response from GE_AppliancesAug 21, 2023
Hi,
We're sorry your dehumidifier's having these troubles. If your unit isn't turning on, we recommend contacting the dealer about its warranty. The terms of your GE Appliances limited warranty can be found on page 11 of the owner's manual. You can use this link to access it.
https://products-salsify.geappliances.com/image/upload/s--XVb1JirZ--/dd1864f153df4297cbb05ca21a71a9ca026ac21b.pdf?_ga=2.259537027.843863427.1692626736-575474648.1665505672
We apologize for any inconveniences you've faced, and we'll be here if you have any questions. All the best.
-Sylvia@GEA
Customer review from geappliances.comAug 18, 2023
Only Runs for a Few Minutes
Put into service on 9/30/19 in the basement that has heat/AC year around. For the past several months it will only run for a few minutes. Display functions appear normal and I can change the settings but it has to be turned off and on to get it to run. Tried all the settings including the setting to run continuous and still has the same problem. Looks like I'm off to purchase a replacement and it won't be a GE...
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Response from GE_AppliancesAug 18, 2023
Hello,
Thank you so much for sharing your experience with us. We're incredibly sorry to hear that this is your dehumidifier stopped working.
We appreciate your feedback and we will pass it along to our product team. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve. -Charlie@GEA
Customer review from geappliances.comAug 17, 2023
Reliable
I've had this dehumidifier for over a year and it's still running perfectly. Hopefully, it stays that way. It's a little noisy but I don't have anything to compare it too since this is my first one I've used. I would recommend this product to whoever is looking for a dehumidifier . I can't speak on customer service or delivery since i bought it at the store and haven't needed to use customer service.
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Compare Similar Items
Moisture removal capacity (pints/day) | |||
|---|---|---|---|
70 pt (US) | 50 pt (US) | 50 pt (US) | 60 pt (US) |
Bucket capacity (pints) | |||
16 | 17.6 | 16.8 | 20.8 |
Maximum Coverage Area (sq. ft.) | |||
1500 sq ft | 1200 sq ft | 350 sq ft | 3000 sq ft |
Dehumidifier Features & Style | |||
Adjustable Humidistat, Automatic Defrost Control, Automatic Shutoff, Bucket Full Indicator, Casters, Continuous Run, Drain Hose Connection, LCD Display | Adjustable Humidistat, Automatic Shutoff, Bucket Full Indicator, Built-In Pump, Casters, Continuous Run, Drain Hose Connection, Portable, Variable Speed | Adjustable Humidistat, Automatic Shutoff, Bucket Full Indicator, Casters, Continuous Run, Drain Hose Connection, Portable, Variable Speed | Adjustable Humidistat, Automatic Shutoff, Bucket Full Indicator, Casters, Continuous Run, Drain Hose Connection, Portable, Variable Speed |
Dehumidifier Use | |||
Basement, Bathroom, Garage, Whole House | Basement, Bathroom, Garage, Whole House | Basement, Bathroom, Garage, Whole House | Basement, Bathroom, Garage, Whole House |
