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Customer Reviews for GE Profile 24 in. Smart Built-In Top Control Black Stainless Steel Dishwasher with Stainless Tub, 3rd Rack, 39 dBA

Internet #310504270

Model #PDT785SBNTS

Store SKU #1004663701

  • Dedicated silverware jets provide table-ready silverware
  • Twin Turbo Dry Boost dries items up to 3x more
  • Wirelessly control with your smartphone and voice commands

Customer Reviews

  • 4.3
    out of 1,210 reviews
  • 82% recommend this product
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Showing 1-30 of 1,210 reviews
Broke before even using it once!!
Absolute garbage. This broke as soon as I tried to use it. This was after the prior week when the ge profile 36” cooktop stopped working- and I’ve owned these for less than 2 months!
by
Response from GE_AppliancesNov 4, 2020
Hello! We apologize deeply for your dishwasher and cooktop experience. This is not what we expect from our appliances nor what we wish for our customers. Please take advantage of your warranty and schedule an appointment for each appliance with a GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm We hope this is resolved quickly for you. Thank you for the valuable feedback.
    Love it! the 3rd rack Is great!
    Love the 3rd rack for spatulas, large knives, hand beaters, pizza scissors. Also love the bottle washer jets. Like the hidden controls too. Works great, quiet too.
    by
      • Recommended
      Don't buy this dishwasher
      We've had this dishwasher for two days and it continually stops working part way through a cycle. The cycle has just stopped 4+ times and we've only been able to get it to work twice. When the dishwasher did work steam was coming out of the top of the dishwasher and my counter and cabinets had so much condensation on them that water drops were forming. I'm worried that it is going to ruin my cabinets. The unit replaces a 12 year old GE Profile which was quieter and higher quality. I should have just had my old one repaired. The stainless steel tub of this washer is three pieces bonded together and the joints have sloppy silicon sealant dashed about the joints like a kid manufactured it. This thing is garbage and it is terrible that it can't be returned. Don't buy GE or you'll be stuck with this junk.
      by
        16 found this review helpful
        I have had the PDT785SYN0FS for 1 month. I find it to be EXTREMELY quiet. If it was not for the...
        I have had the PDT785SYN0FS for 1 month. I find it to be EXTREMELY quiet. If it was not for the light on the front of the door I would not know when it is running. The unit has done a fine job cleaning the dishes. I would recommend the unit to others. However, there are a couple of points the shopper should be aware of inorder to avoid disappointment: 1) I was extremely disappointed that the unit does not come with the upper rack dishwasher shelf cup for holding stemware such as wine glasses. As you can see in the attached photo taken from the web site the dishwasher shelf cup is plainly visible. The web site has 2 photos showing this feature. You cannot wash any glasses that are like wine glasses because they will not stay standing in the shelf. The worst part is that you cannot even purchase the “dishwasher shelf cup”. I called GE and it does not exist. 2) If you are going to install the unit yourself then beware that the instructions occasionally do not match the unit. For example, the dishwasher instructions state that the minimum opening is 24 inches. If you put the dishwasher tub trim on there is NO way you can get the dishwasher into a 24 in. opening as per the instructions. You either have to leave the trim off or cut them back. 3) There is no rinse cycle but there is a 1-hour cycle. Not a big deal for me. Bottom line is I would still recommend this unit and I am satisfied with the purchase and delivery.
        by
          • Recommended
          3 found this review helpful
          Burned by a lemon
          Seriously I rated and you haven't published rating or photo. Indicator panel had to be replaced in the first year. Now,it's broken again and doesn't drain all the water when done. Would rate a zero if I could.
          by
          Response from GE_Appliances Aug 12, 2019
          Hello! We sincerely apologize for the difficulty you've had with your dishwasher control panel. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dishwasher. Thanks for your feedback.
            Very quiet, cleans well, great BLKSS look
            This is one quiet dishwasher that looks great and has 3 racks to hold dirty items for cleaning. It’s not perfect in cleaning (baked on eggs need attention beforehand) but it is pretty darn good.
            by
              • Recommended
              DO NOT BUY
              This dishwasher sprung a leak within the first week. The dealer won't replace it and says it has to be serviced under the warranty. The warranty people will come out and assess and then get the parts meaning two visits and two more weeks with a broken dishwasher that was faulty from the get go.
              by
                Beautiful and works great awesome features
                This machine is awesome. It cleans the toughest of dishes and drys like a champ. It does all of this while operating virtually silent. This machine is worth every penny! It also has a leak detector and also a cool feature on the face that lets you know what stage of cleaning the dishes are in.
                by
                  • Recommended
                  Great dishwasher, super quiet and WiFi enabled!
                  I remodeled my kitchen and went with all slate GE Profile appliances and everyone that sees them are jealous and say "but we JUST upgraded to stainless and hate all the smudges!" >>> these clean up SO easy, wipe down with windex or anything...NO streaks! I love how you can adjust the top rack to put in long stemware and the very top rack for large cutlery and other kitchen items is amazing...although I sometimes forget to empty it! My only gripe is the left-over residue in the detergent compartment but I think that has something to do with the Cascade Complete pods I'm using? I'll be changing to a different brand after I'm done with these, even though they're the recommended brand. And the coolest feature is that you can hook up your dishwasher to WiFi, and it can notify you when the cycle is complete which is kind of fun to be able to yell "hey kids, dishwasher just finished...time to unload it!" even though I don't have kids...but you can imagine ;)
                  by
                    • Recommended
                    Unbelievably Quiet
                    I bought this amazing dishwasher a month ago. This dishwasher is so quiet that several times In the first few weeks I opened it while it was washing not realizing it was running. I love all the other features like the bottle washers and the separate spray zone just for silverware. I love this dishwasher!
                    by
                      • Recommended
                      Slick looking and quiet
                      Love how quiet this dishwasher is and the controls hidden on top of the door.
                      by
                        • Recommended
                        Great quiet dishwasher that dries really well
                        I’ve only had it not quite 3 weeks but so far I’m happy with the washing & drying results. Also it replaced an old noisy dishwasher so it’s really nice and quiet. Love the black stainless finish.
                        by
                          • Recommended
                          Not so great!
                          We used the dishwasher for three weeks before returning it to dealer. Tried all different ways to allow it to clean the dishes, including premium dish soaps. Even if we fully rinsed all dishes it would leave residue on some pieces. Filter had a very light quarter size deposit of food residue after 3 cycles. Other wise perfectly clean. Washing (most aggressive setting) cycle was extremely long.
                          by
                          Response from GE_AppliancesApr 15, 2024
                          We hate to hear that you were having issues with your dishwasher not cleaning well and returned your appliance. However, we're happy that your retailer was able to assist you. Your feedback is important to us, and as we continue to improve, we hope that in the future we can restore your faith in our brand.
                            Quiet Quiet Quiet
                            We are so thrilled with this dishwasher. It is so quiet you cannot hear it running, and with our open floor plan house this was a necessity!
                            by
                              • Recommended
                              Love the third shelf for large utensils!
                              Touch pads are difficult to initiate. Have to move my finger around several times to get it to register.
                              by
                                • Recommended
                                Dishwasher Elite
                                This dishwasher has all the right stuff. From adjustable bottom rack Tynes for our wider plates to the heated wash to. heated dry and then there's those bottle jets and third rack for the best wash. Lastly, but most importantly, there's a builtin food disposal and trap for the excess waste so we don't have to wash before we wash!
                                by
                                Response from GE_AppliancesApr 18, 2024
                                We’re so happy to hear that you’ve been enjoying your beautiful new dishwasher and the powerful performance that it offers.
                                  Not worth it
                                  We will leave it at this. My 20 year old whirlpool dishwasher, did a better job at cleaning dishes.
                                  by
                                  Response from GE AnswersApr 7, 2024
                                  Oh my. We regret hearing that your dishwasher hasn't met your expectations. We strongly encourage you to try the troubleshooting tips on page 22 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/c1/c17a690a-88db-4f9f-b54e-0cefd918a102.pdf. If these tips do not help, please schedule service by calling 1-800-432-2737. We look forward to assisting you at your earliest convenience. GE_Appliances
                                    • Recommended
                                    Amazing well-built machine
                                    Amazing well-built machine. So quiet that one is unaware it’s in operation!
                                    by
                                      • Recommended
                                      Wow! I have been using it a week. My older Bosch was a very, very good machine (rated 42 dBA), but this unit is ultra quiet. The normal cycle is long, but it does an excellent job of cleaning non-rinsed dishes and drying even plastics! (I really like the extra wash jets under silverware and top rack utinsel area.
                                      by
                                      Response from GE AnswersApr 17, 2024
                                      We are glad you love your unit and appreciate you choosing us for your home! We really like the third rack feature on this unit as it helps give extra space for those larger utensils without compromising space. We are sure you will be pleased with this unit for many years! GE_Appliances
                                      • Verified Purchase
                                      Great Features
                                      Love all the options, bottle jets boost dry 3 racks and spacious fingerless smears
                                      by
                                      Response from GE_AppliancesApr 4, 2024
                                      Congratulations on your new dishwasher! We're glad to hear you love the unit. We're pretty fond of the Steam and Sani option. It loosens tough soils before any cycle, virtually eliminating the need for soaking or pre-rinsing dishes!
                                        • Recommended
                                        Really quiet!
                                        This dishwasher feel really updated. It is my first time ever purchasing a dishwasher. You must be able to read instructions because my Super took a while putting it together, including insulation that is wrapped around it, top to bottom. It is so quiet, you don't even know it's running and this feature was important to me. Love this dishwasher!
                                        by
                                          • Recommended
                                          CLEAN
                                          AWESOME...dishes are clean, no rings, quiet and quick
                                          by
                                            Nice I love it works great
                                            by
                                            • Verified Purchase
                                            Worth every penny!
                                            I'll admit I had serious doubts that any dishwasher could even come close to living up to the marketing claims. However, this one is the real deal. Installation was straightforward and took me about three hours. The only snag was trying to interpret the instructions for installing the sound dampening insulation in the front of the machine. I guess I figured it out since this thing is so quiet that at first I had doubts that it was even working. It cleans and dries wonderfully. The only wet dish I have seen is a plastic bowl that flipped over with the bowl side up. Nothing dries that. The cleaning system works so well it removed much of the stains on our flatware from our hard water. The flatware gets better with each subsequent cleaning. We are extremely happy with this dishwasher - worth every penny!
                                            by
                                              • Recommended
                                              QUIET
                                              This is the quietest dishwasher I've ever had. Even standing next to it, you don't know it is running unless it is emptying the water. I've never had to rewash any of the dishes.
                                              by
                                                Quiet
                                                Cleans good, delivery and installation went well. QUIET!
                                                by
                                                  • Recommended
                                                  Great dishwasher
                                                  Cleans well and very quiet. Well worth the purchase.
                                                  by
                                                    • Recommended
                                                    Super quiet
                                                    Its so quiet I actually have a hard time knowing if its running. The layout of the shelfs are efficient and I really like having the top drawer.
                                                    by
                                                      • Recommended
                                                      Gets better with more uses
                                                      I'm still skeptical about the device. The more I use it, the more I like it. The company that installed it, did a terrible job. I had to redo the brackets and adjust where it was. But I love how quiet it is. It seems to clean great and dry pretty well.
                                                      by
                                                      Response from GE_AppliancesMar 8, 2024
                                                      We're glad to hear that you are enjoying this dishwasher. We hope that the more you use your appliance the more you will like it.
                                                        • Recommended
                                                        Dishwasher
                                                        Product looks great! Nice upgrade to our kitchen and very quiet.
                                                        by
                                                          Showing 1-30 of 1,210 reviews

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                                                          Dishwasher Features

                                                          3rd Rack, Automatic Temperature Control, Bottle Washing Sprayers, Cycle Status Lights, Fingerprint Resistant, Hard Food Disposer, Hard Food Filter, Hidden Controls, Leak Sensor, Tall Tub

                                                          Tall Tub

                                                          Silverware Jets

                                                          3rd Rack, Automatic Temperature Control, Cycle Status Lights, Filtered Water, Fingerprint Resistant, Interior Light, Tall Tub

                                                          Dishwasher Size

                                                          24 In.

                                                          24 In.

                                                          24 In.

                                                          24 In.

                                                          Tub Material

                                                          Stainless Steel Tub

                                                          Stainless Steel Tub

                                                          Stainless Steel Tub

                                                          Stainless Steel Tub

                                                          Height - Maximum (in)

                                                          34.625 in

                                                          35 in

                                                          34.625 in

                                                          34.63 in

                                                          Depth - Door Shut (without Handle) (in.)

                                                          24 in

                                                          24 in

                                                          24 in

                                                          24.5 in