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Customer Reviews for GE Profile 24 in. Smart Built-In Top Control Black Stainless Steel Dishwasher with Stainless Tub, 3rd Rack, 39 dBA

Internet #310504270

Model #PDT785SBNTS

Store SKU #1004663701

  • Dedicated silverware jets provide table-ready silverware
  • Twin Turbo Dry Boost dries items up to 3x more
  • Wirelessly control with your smartphone and voice commands

Customer Reviews

  • 4.3
    out of 1,210 reviews
  • 82% recommend this product
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Showing 1-30 of 1,210 reviews
Quiet!
It is the quietest dishwasher we ever had. Great space and easy to load. Loving it.
by
Response from GE_AppliancesApr 16, 2024
Thank you for providing us with your valuable feedback. We are happy to hear that you are loving your dishwasher and quiet performance.
    Exceptionally Quiet
    Quietest dishwasher ever ! The dishes are so clean
    by
      • Recommended
      Cheap parts & design issues.
      Arrived on time and the delivery team was great. It is very quiet when cleaning. Wi-Fi connectivity was easy. Bad The water inlet is cheap plastic, Plastic threads easily stripped. Hard to get the 90-degree elbow on with a watertight seal. Toe kick bolts & holes. The holes were not pre-threaded, so it was hard to get bolts in. There is a plastic vent on bottom that easily catches toe kick. After a few uses, some part of the vent broke. This is a serious design issue which is unacceptable.
      by
      Response from GE AnswersApr 1, 2024
      Thank you for taking the time to leave us your honest feedback. We're glad to hear that you had a good delivery experience and that your dishwasher is quiet and easy to connect to Wi-Fi. We do regret that you had this experience with installation, and we strongly encourage you to take advantage of your one-year warranty with us about the broken vent by calling 1-800-432-2737. We look forward to helping you soon. GE_Appliances
        Junk!!! Absolutely junk!!!!
        The 1st unit had dead panel up on arrival, so homedepot sent us replacement. However after a little over 1 year use, the green clean light disappeared, all the cup wash nozzle melted due to high temp and pump doesn’t work anymore. This dishwasher no longer able to wash dishes! My old one lasted over 12 years. This one is junk!!!! 1 year warranty means it will dead after 1 year. GE should recall this dishwasher!!!
        by
        Response from GE AnswersMar 27, 2024
        We regret to hear this. That's certainly not what we'd expect, and we'd love to help however we can. Please send us a private message via Instagram or Facebook with your unit's model and serial number, a copy of your review, and your contact information. Hope to hear from you soon! GE_Appliances
          Not impressed
          Don’t like that the handle is not flush with the dishwasher. Have hit my hip several times but finally getting used to the. I don’t feel the top shelf gets the dishes clean. I am also having a difficult time learning the best way to load this one verses my Whirlpool. Also don’t like how touchy the controls are. Too often I touch them when I don’t want to. So far, not impressed with this GE.
          by
          Response from GE_AppliancesMar 26, 2024
          We want to help out with the cleaning performance and optimal loading positions. The upper rack is primarily for glasses, cups, and saucers. For the best wash performance, you can tilt cup and glass openings toward the center of the rack. Also, you can check out pages 14 through 19 inside the user manual. This section goes into detail about the best way to load each rack. You can check the digital manual at this link. (https://products-salsify.geappliances.com/image/upload/s--naYED2k---/jhwl0efhhuz7hitwmwqx.pdf?).
            Looks great
            Very easy to keep the stainless clean also the machine is very quiet.
            by
              • Recommended
              Whisper Quiet
              We have had the dishwasher for 2 weeks. So far loving it. Super quiet you don't even know it is running! The dishes have been coming out clean.
              by
                Don’t even know it’s on!
                I love the look, sleekness of this dishwasher. When the unit is running you barely hear it! The washing cycles are great and I haven’t had anything requiring a second wash! Definitely recommend this product!
                by
                  • Recommended
                  I love this dishwasher!
                  I love this dishwasher! It has all the best features of the profile line.
                  by
                    • Recommended
                    GE Profile Dishwasher x 2
                    We have had the dishwasher a little over a week. Quiet & cleans well. Our previous GE dishwasher leaked in the bottom front onto our wood floor every time I ran it. We purchased the same exact model but no leaking so far. I gave it 4 stars because I don’t like how the door, when opened just drops to the floor. There doesn’t seem to be any tension in the door hinges.
                    by
                      Awesome ..........................................
                      We love it.............................................
                      by
                        Ease of operation
                        Amazingly quiet machine. Thoughtfully designed and efficient.
                        by
                          • Recommended
                          Clean silverware!
                          We bought this dishwasher and it was easy to install where our old one was. Was glad there were new hoses and clamps. After using the dishwasher for about a week, it clean well. I’m happy the silverware are clean too. ( my last one never cleaned the silverware.) and it is moderately quiet.
                          by
                            • Recommended
                            Wow!
                            I love my new dishwasher! The top rack is so easy to raise or lower, the bottle jets are pure genius, the 3rd rack makes tiny, light things easy to wash and the variable dry boost is great! Jets in the cutlery baskets too! All of that, and it is so quiet, which is an amazing bonus in an open plan house.
                            by
                              • Recommended
                              Terrible experience.
                              What a nightmare. This unit was installed damaged. I called Home Depot to report it. I'm now on my third attempt at getting an undamaged dishwasher. All units have been damaged or there's been a problem with delivery/installation team. To make matters worse, the team doesn't know how to even install the units. The side skirts that protect your cabinets weren't installed either.
                              by
                              Response from GE AnswersNov 30, 2023
                              Hello - thanks for taking the time to share your review. To best address your concern, please contact our HD.com customer service department at 1-800-430-3376 any day between 6 a.m. and 2 a.m. EST or call your local store. They can either address your concern or transfer you to your local store for further assistance. Kind regards. Lauren@GEAppliances GE_Appliances
                                1 found this review helpful
                                SILENT
                                Absolutely silent! We had a very quiet dishwasher before this model but this one is so quiet I'm not positive anything is happening. Thank goodness for the display.
                                by
                                  • Recommended
                                  Extremely quiet
                                  This is my second GE dishwasher in 25 years. The first one lasted 10 years - with everyday use. The dishwasher is very quiet and cleans very well.
                                  by
                                    Not my dream dishwasher
                                    This was the dishwasher I always wanted! However, after 18 months of use my middle rack just detached from the wall on one side. It looks like some kind of spot weld, not screws or anything fixable. Not sure what we are going to do at this point. Also, the soap area is very small limiting the type of soap pods you can use. It says finish on it so I'm guessing that's the ones they want to limit you to. The area to put the dry aid is also very small and has to be filled weekly.
                                    by
                                    Response from GE_AppliancesOct 26, 2023
                                    Hello there! Thank you for your feedback. We are so sorry to hear of your middle rack becoming detached. We recommend scheduling service with one of our certified technicians to get this rack repaired. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We do recommend using the Finish brand tablets in this dishwasher to ensure the best cleaning power. We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get your dishwasher back up and running as quickly as possible! - Adrian@GEAppliances
                                      The quietest dishwasher I’ve ever owned. Washes well, my glassware comes out like new. I would recommend this product.
                                      by
                                      • Verified Purchase
                                      2 found this review helpful
                                      Ultraquiet gets the dishes clean
                                      Love this dishwasher has so many features has an upper rack also it is extremely quiet best dishwasher I’ve ever owned
                                      by
                                        • Recommended
                                        Junk. Leaks after the third time, HD disowns it.
                                        Dishwasher installed and after the third use, and every time after that, it discharges a lot of water on the floor. HD disowns it and GE giving me the run around. I recently purchased this and a GE fridge, first time ever purchased GE. I have already replaced the refrigerator at a total loss, and looks like I'll need to replace the GE dishwasher for a total loss. Terrible products from GE, terrible client commitment from HD.
                                        by
                                        Response from GE AnswersJul 18, 2023
                                        Greetings - Oh no! We're sorry to hear that your dishwasher is leaking water all over your floor when you use it. We know how disappointing this must be, especially as you've only used it three times. We'd like to help! Reach out to us on social media so we can gather some additional information. We look forward to speaking with you soon. -Kacie@GEA GE_Appliances
                                          1 found this review helpful
                                          Arrived broken, "fixed" but doesn't reliably clean
                                          Dishwasher didn't work for 2 months. There appeared to be no power to the water jets. It is now "fixed" but still doesn't clean dishes reliably. See photos.
                                          by
                                          Response from GE_AppliancesJul 12, 2023
                                          Hello, Thank you for checking in and leaving your feedback. We can't express enough just how important it is. We're sorry to know that your dishwasher isn't washing well. There are a few things you can do to resolve this issue. Please refer to the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance. We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEA
                                            Bottle jets change the game
                                            So far so good. Bottle jets are very useful. App interface is seamless and helpful. The notification to clean the filter is one good example. With just a month’s worth of use totally 39 cycles, according to the tally in the app, I’m happy with the unit. I look forward to years of durability and would like to be able to give 5 stars in 7 years.
                                            by
                                              • Recommended
                                              OMG I'm so fancy!! :)
                                              I can only say that this is an amazing dishwasher; I love the DRY Boost, and the dishes always come out looking SO SHINY and CLEAN! No water spots, no puddles....the dishwasher never smells musty as it keeps itself dry..and I can always keep in touch with my new sweetie on my smart phone. LOL.....this appliance is WELL WORTH the extra few hundred bucks. I'm so happy with it- with my old diswasher we had to basically wash the dishes before the went in...now we just rinse and stuff in there- sometimes we don't even rinse.....the difference is like night and day! Plus, the sheer beauty of the GE Profile line simply elevates the WHOLE KITCHEN. :)
                                              by
                                                • Recommended
                                                Racks are melting
                                                Don't buy, racks are melting, would not buy again.
                                                by
                                                Response from GE_AppliancesMay 2, 2023
                                                Hi there- We're so sorry to hear that you are experiencing this issue with the dishwasher racks. This is definitely not the quality that we expect here at GE Appliances, and we truly apologize for any frustration or inconvenience this causes. We would like to do what we can to resolve the issue, so an agent is going to be reaching out to you directly via email. Please respond back to this email at your earliest convenience. Thank you for your time, . -Devin@GEA
                                                  Flooded Kitchen
                                                  The first year this dishwasher was amazing. The second year has been a nightmare. We started to get a H20 code about 6 months ago that would stop the cycle after starting. We have paid a serviceman to attempt to fix it to which they said all connections are good, nothing is twisted or obstructed. This is a newly built home (nov 2020). Since then it intermittently works and have flooded twice. The machine is less than 2 and a half year old and of course out of warranty. Horrible product.
                                                  by
                                                  Response from GE_AppliancesMay 2, 2023
                                                  Hello- Thank you so much for taking the time to provide feedback on your dishwasher. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances. With that being said, we are so sorry to hear that you’re experiencing these issues with your appliance. In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service so they can work towards getting this resolved for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm Also, if you experienced any kind of property damage, we would recommend that you reach out to Sedgwick Claims and they can assist you further. Their phone number is 1-844-652-3105. Again, we truly apologize for the inconvenience. We know our team of service providers will do everything in their power to provide a resolution for you. Thanks again for your feedback! Best regards, -Devin@GEA
                                                    GE dishwasher
                                                    Installation was quick and easy. Everything works as advertised.
                                                    by
                                                      • Recommended
                                                      GE Review
                                                      Very quite. Cleans great sleek design. Well built.
                                                      by
                                                        • Recommended
                                                        Better than 4, Not quite 5
                                                        Over all, we are happy with the dishwasher. It is print resistant and easy to clean. It is super quiet - really have to try to hear it running. 3 racks are great - small items in top rack don't fall through the gaps as they would in a regular rack. The adjustable (up or down) middle rack is perfect as sometimes I have bottles or large glasses (down position) and when there are taller plates or cookware in the bottom, I can move the middle rack up. Most of the time everything comes out clean and shiny, but not always. One problem is the tine placement on the bottom - my square dishes don't sit evenly and sometimes fall onto one another which causes spotty washing. (see picture). Bowls towards the front of the middle rack sometimes come out unwashed too - I suspect from the angle they sometimes end up sitting. I haven't tried different detergents, but do keep the rinse aid full and still my thin wine glasses end up with very small water spots that I have to wipe off. Maybe a different detergent brand would alleviate this? I get a notification in the Smart HQ app when the cycle is complete - I haven't really been able to use the remote start through the app - not as easy as it sounds, need to read up on that more.
                                                        by
                                                          • Recommended
                                                          Love, Love, Love!!!
                                                          This dishwasher is amazing!!! So quiet you don’t know if it’s working or not!!! My dishes come out perfectly clean, and I don’t “wash” them before loading the dishwasher!!! I do scrape out the food, if any, but that’s all! And it doesn’t use much water at all!!! So happy with this purchase!!!
                                                          by
                                                            Showing 1-30 of 1,210 reviews

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                                                            Dishwasher Size

                                                            24 In.

                                                            24 In.

                                                            24 In.

                                                            24 In.

                                                            Tub Material

                                                            Stainless Steel Tub

                                                            Stainless Steel Tub

                                                            Stainless Steel Tub

                                                            Stainless Steel Tub

                                                            Height - Maximum (in)

                                                            34.625 in

                                                            34.63 in

                                                            34.625 in

                                                            34.63 in

                                                            Depth - Door Shut (without Handle) (in.)

                                                            24 in

                                                            24.5 in

                                                            24 in

                                                            24.5 in