Customer Reviews for RIDGID 2-1/2 in. Locking Dusting Brush Accessory for RIDGID Wet/Dry Shop Vacuums

Hello Ken,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment you may have experienced, and we are committed to resolving this issue for you.

We would greatly appreciate it if you could provide us with more details regarding the problem you encountered. Our Customer Service team is ready to assist you further. You can reach us at 1-800-474-3443, Monday to Friday between 8:00 AM and 5:00 PM Central Time.

Alternatively, if it's more convenient for you, feel free to send us an email at info@ridgidvacs.com. Please attach photos of the dusting brush so that we can better understand the situation.

We value your satisfaction as our customer and want to ensure that we address your concerns promptly and effectively.

Thank you once again for bringing this matter to our attention. We look forward to assisting you and restoring your confidence in our product.

Best regards,
RIDGID

Hello Ben, Thanks for writing a review and we’re sorry you if did not find this dusting brush satisfactory. While most customers are satisfied with VT1701, you may return to Home Depot store within 90 days of purchase in accordance with their return policy. We understand your feedback and we are always looking for ways to improve our products, and customer feedback is by far our most valuable source of improvement ideas. If you have other questions, feel free to contact us directly. We can be reached at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

Hello MJR,

Thanks for writing a review and we’re sorry to know your disappointment. We would like to further assist you with your concern. Please call us at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com

Thanks,
RIDGID

Hello DARIOUSH,

Thank you for taking the time to share your feedback with us. We're sorry to hear that you were disappointed with our dusting brush, and we would like to understand more about the issue you encountered.

Our main goal is to ensure that every customer has a positive experience with our products. We genuinely want to help you find an accessory that meets your specific needs and expectations.

To better assist you, we encourage you to reach out to our Customer Service team at 1-800-474-3443. We are available from Monday to Friday between 8:00 AM and 5:00 PM Central Time. Alternatively, you can also send us an email at info@ridgidvacs.com, and we'll be happy to assist you promptly.

We value your satisfaction as a customer, and we sincerely appreciate your feedback. We look forward to resolving this issue and finding a solution that works best for you.

Thank you once again for bringing this matter to our attention.

Best regards,
RIDGID

Hello HomeDepotCustomer,

Thank you for taking the time to write a review. We apologize for any inconvenience caused by the issue you experienced with our dusting brush. Rest assured, this is not a typical occurrence with this accessory.

To better understand the problem, we would appreciate it if you could provide us with more details regarding which part of the dusting brush is damaged. Our dedicated Customer Service team is available to assist you further. You can reach us at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time.

Alternatively, if it's more convenient for you, please feel free to send us an email at info@ridgidvacs.com. It would be helpful if you could attach some pictures of the broken item as well. This will allow us to investigate the issue thoroughly and provide you with an appropriate solution. We also want to remind you that Home Depot has a hassle-free return policy. You have the option to return the dusting brush to any Home Depot store near you, ensuring a smooth and convenient return process.

Once again, we apologize for any inconvenience caused and appreciate your cooperation in resolving this matter. We value your feedback and look forward to assisting you promptly.

Best regards,
RIDGID