Customer Reviews for RIDGID High-Efficiency Wet/Dry Vac Dry Pick-up Only Dust Bags for 3 to 4.5 Gal and HD06001 RIDGID Shop Vacuums, Size C (2-Pack)

Dear HomeDepotCustomer,

Thanks for writing a review and we sincerely apologize for all the inconvenience this have caused you. It's not typical for our vacs, including their parts, to break prematurely. We’re sorry to learn that you had to return the vacuum. Nevertheless, we’re glad you were able to return it to the store.

If you have questions or if need assistance in finding another vac, please contact our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com for us to assist you. Be sure to have the model and the serial number of the number when contacting us.

Thank you,
RIDGID

Hello Gumper,

Thank you for bringing this issue to our attention and we sincerely apologize for any inconvenience caused. We take great pride in the quality of our filter bags, and it is unusual to hear about such an experience.

To better understand the issue you encountered with the filter bag, we kindly request that you reach out to us at 1-800-474-344 from Monday through Friday between 8:00 AM to 5:00 PM Central Time. Our Customer Service team will be more than happy to assist you further.

Alternatively, if it's more convenient for you, please feel free to send us an email at info@ridgidvacs.com along with pictures of the filter bag. This will help us assess the situation and provide a suitable solution promptly.

Thanks, RIDGID

Hello DanielSneed,

Thank you for writing a review and we’re sorry to learn about your disappointment. While most vacuums offered at the store are brand new, you may return it to Home Depot within 90-days upon purchase. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com


Thank you,
RIDGID Customer Support