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Customer Reviews for Toro Power Max 824 OE 24 in. 252cc Two-Stage Electric Start Gas Snow Blower

Internet #305576174

Model #37798

Store SKU #1003274594

  • Built to clear up to a 14 car driveway
  • Quick Stick Chute control to quickly change direction of the snow
  • Commercial-grade auger gearbox- no shear pins needed

Customer Reviews

  • 4.4
    out of 1,267 reviews
  • 84% recommend this product
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Showing 1-30 of 1,267 reviews
Awful for Wet Snow
If you live somewhere that gets a lot of wet /heavy snow you will hate this snow blower. The auger control joystick is mechanical and plastic. The moment you get wet snow followed by colder temps it will freeze and jam. I had this for two weeks. After the first Vermont snowfall it went right back.
by
Response from ToroMar 7, 2024
We are sorry to hear about the issue you have encountered with your snow blower. With a 252cc Toro Premium 4-cycle OHV engine, you’ll power through the most challenging snow and ice conditions. The blower features hardened gears in the auger gearbox, eliminating the need for shear pins. We also stand behind this machine with a 3-year warranty, which provides protection should there be any manufacturing defects upon inspection by an independent Authorized Service Dealer. Please visit Toro.com/locator for an independent Authorized Service Dealer near you. You may visit Toro.com/manual for the operator's manual to obtain troubleshooting tips for your machine. Overall this machine receives 4.4 out of 5 stars from over 1000 customers. So we encourage folks who have any issues to utilize the warranty protection and you should have a 4.4 plus experience! Toro
    I used the snow blower one time at the motorcys. After the first use period I then tried to return it and have them pick it up with the truck which they would not do because they said there was gas in it. So I had to return it to the store. Would only give me a store credit? Because it was more than a month from when I ordered it period which is crazy since it took 3 weeks for me to get it in the first place. And I don't really have it in my possession for a week. When I used it once and?
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    Response from ToroMar 15, 2024
    We are sorry to hear about the issue you have encountered with your snow blower. Toro is renowned for manufacturing high-quality products that meet the needs and expectations of our customers. As you have bought the machine from The Home Depot, kindly adhere to their return policy. Toro stands behind this machine with a 3-year warranty, which provides protection should there be any manufacturing defects upon inspection by an independent Authorized Service Dealer. We urge anyone experiencing issues to utilize the warranty protection for a satisfactory experience. Authorized Service Dealers are available to inspect and make repairs as needed to get your machine up and running. Please visit Toro.com/locator for a list of independent Authorized Service Dealers in your area. In addition to the option of purchasing through The Home Depot, you can also place an online order directly from Toro.com. We value your business and are committed to serving you better in the future. Toro
    • Verified Purchase
    1 found this review helpful
    Worked on our "Sierra Cement"
    [This review was collected as part of a promotion.] My first use was a real good test for the Toro Power Max 2 stage snow blower. Our cabin is on the west shore of Lake Tahoe and the snow there is wet and heavy often called "Sierra Cement". Delivery was delayed so there was over 2 feet with a frozen crust in the mix. I had to pick the berm from the plow at the street but was able to get about 8 inches above ground level and the snow blower was able to work through the 18+- inches of snow. I did have to muscle it at times because of the crust, but it ground it up and threw it with ease. If I had chains for the tires It would have taken less effort on my part, for the only issue was traction. The shute controll worked effortlessly and used some wax on the paint before use and no clogging. (my brother said I should try silicone spray to prevent the snow from sticking) Cleared out a space big enough for two vehicles in no time. Very pleased with the performance and started in the cold without issue. I would recommend.
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    • Verified Purchase
    • Recommended
    Beast
    [This review was collected as part of a promotion.] I only used it twice but this thing went through the wettest 12” of snow with no problems. I highly recommend it.
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    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    Great Shooter Arm
    [This review was collected as part of a promotion.] Great power, easy to drive. Best feature is the shooter arm directions; gives broad options of where to send the snow.
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    • Verified Purchase
    • Recommended
    Impressive...Toro 2 stage powered through the deep "Sierra cement" on the west shore of Lake Tahoe. Chains would have helped, but I was very pleased with its performance. It never clogged and the shoot control worked like a charm.
    by
    • Verified Purchase
    It has not snowed since my purchase. Will put it to the test as soon as it snows. Everyone in Northern Illinois needs to thank me for no more snow!
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    • Verified Purchase
    Third Year Great Little Machine- No issues...
    [This review was collected as part of a promotion.] I use this 824 OE in Eastern Ontario, loads of snow and I use the machine for maybe eight to ten hours a season....I've changed the plug once, I run it with the highest octane that we sell up here and run it dry at the end of season... The machine cuts powder like butter but it will struggle a "little" with WET heavy snow...Starts first pull, in warmer weather even without the choke.Its been dependable for me and a useful machine. Thanks Toro!
    by
      • Recommended
      Started right up with no hesitation. Plenty of power and shoots snow well. Like the control for the shoot direction. Used once and I have no complaints.
      by
      • Verified Purchase
      Good basic snowblower
      It bad snowblower. Assemble was easy and it came with oil in the engine already. Was a bit difficult to start the first time, I recommend using the electric start function. Worked very well clearing my large driveway. God snowblower for the price.
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      • Verified Purchase
      • Recommended
      Great snowblower
      [This review was collected as part of a promotion.] Great blower. Very efficient and clearing off driveways and sidewalks.
      by
      • Verified Purchase
      • Recommended
      Toro 824
      [This review was collected as part of a promotion.] No issues at all. This snowblower starts right up and throws snow a healthy distance. I got it because it was rated for both paved and gravel surfaces (my driveway is gravel). One major improvement is the chute rotation control. The new mechanism is much better than the older mechanisms. So far, so good.
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      • Verified Purchase
      • Recommended
      In general I am happy. The only gripes I have are with the manufacture and not Home Depot. It did what it was supposed to. The Installation instructions are horrible, expect to rely on youtube.
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      • Verified Purchase
      Strong powerful snow blower. Assembly was simple. Ready for the next blizzard.
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      • Verified Purchase
      Product is great. Home depot sucks. Won't be buying any more products from you. You bait and switch, dont offer me anything for me having to put it together. Was supposed to be assembled. You freeking lied. Yoiu can make this up to me. But I'm sure nothing will come from it. Johnny T.
      by
      • Verified Purchase
      Good purchase
      [This review was collected as part of a promotion.] Easy setup and operating. Handles deep snow with ease.
      by
      • Verified Purchase
      Machine arrived damaged and Home Depot did not know how to about fixing it. It is at a Toro authorized service dealer waiting to get fixed.
      by
      Response from ToroFeb 15, 2024
      We are sorry to hear that there was shipping damage. We suggest you contact The Home Depot as they are the point of sale and may assist you with the damaged machine. Please review their return or exchange policy on The Home Depot’s website. Additionally, Toro stands behind this machine with a 3-year warranty, which provides protection should there be any manufacturing defects upon inspection by an independent Authorized Service Dealer. You may visit Toro.com/locator for an independent Authorized Service Dealer near you. We are eager to see you make the most out of your machine and can’t wait to hear about your experience using it. Toro
      • Verified Purchase
      Toro snowblower
      [This review was collected as part of a promotion.] Toro 24 inch snowblower has a lot of power! My only wish is that it had a self turn feature that would help navigate the equipment, but it does have forward and reverse. Very happy with my purchase.
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      • Verified Purchase
      • Recommended
      Blow your snow with ease!
      [This review was collected as part of a promotion.] The 24” Toro Snow Blower is perfect for 3 car pad and 70’ of sidewalk! It’s easy to use, and moves smoothly along with the speeds and I love the reverse gear, makes maneuvering so easy.
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      • Verified Purchase
      • Recommended
      Assembly out of box
      [This review was collected as part of a promotion.] I bought it weeks ago, no snow yet My comments are with the assembly instructions. Could be better, the symbol for trash should be improved. Looked for the area on machine to install the lose pieces with frustration until guessing the symbol was a trash can ?
      by
        Moves all types of snow fast and throws it far.
        [This review was collected as part of a promotion.] My new Toro Power Max 824 ate through the frozen, crusty snow at the end of my driveway with ease. It also picked up and threw both powder and heavy wet snow. I have two driveways and a corner lot worth of sidewalks. This snow thrower tackled everything with ease. My only critique is that it’s a little on the heavy side, about 200 lbs and you have to think of that when you’re trying to maneuver it and when using the speed controls.
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        • Verified Purchase
        • Recommended
        Perfect size for us, use on lawn for dog paths
        [This review was collected as part of a promotion.] Great snowblower with ALOT of power, easy operatio
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        • Verified Purchase
        • Recommended
        horrible
        Bought it and used it twice before it wouldnt spin any more, cleaned out all the snow and the drive broke as soon as i hit snow. Home Depot said id have to go through Toro well Toro wont do anything and says to go through home depotz
        by
        Response from ToroFeb 15, 2024
        We are sorry that you are experiencing difficulties with the snow blower. Toro prides itself on its reputation for producing products of high quality and reliability. We also stand behind this machine with a 3-year warranty, which provides protection should there be any manufacturing defects upon inspection by an independent Authorized Service Dealer. These dealers will be able to determine the cause of the issue and provide you with the best repair options to prevent this from happening again. Please visit Toro.com/locator to find an independent Authorized Service Dealer in your area. Overall this machine receives 4.4 out of 5 stars from over 1200 customers. So we encourage folks who do have any issues to utilize the warranty protection and you should have a 4.4 plus experience! Toro
          • Recommended
          Great as expected
          [This review was collected as part of a promotion.] Light easy to handle fast and powerful, used to have an Ariens made the switch
          by
          • Verified Purchase
          Very good but...
          [This review was collected as part of a promotion.] The machine cleans pretty well except it does not clean all the way to the surface. It leaves about 1/2 inch of snow on asphalt. I have had to shovel off that last bit to get a completely clean driveway. Otherwise it works quite well..
          by
          • Verified Purchase
          • Recommended
          Great machine
          [This review was collected as part of a promotion.] Excellent machine. Very easy to push the machine around and get it places
          by
          • Verified Purchase
          • Recommended
          I can't review it because I have not had a chance to use it, no snow. The one thing I was not happy about was I had to go online to down load a copy of the Toro's user guide.
          by
          • Verified Purchase
          did not come assembled correctly - broke down first use
          by
          Response from ToroFeb 7, 2024
          We are sorry to learn of the difficulties you have experienced with your snow blower. Toro prides itself on its reputation for producing products of high quality and reliability. We invite you to visit Toro.com/manual for the owner's manual to obtain operational instructions. We also stand behind this machine with a 3-year warranty, which provides protection should there be any manufacturing defects upon inspection by an independent Authorized Service Dealer. Authorized Service Dealers are available to inspect and make repairs as needed to get your machine up and running. You may visit Toro.com/locator to find an independent Authorized Service Dealer in your area. Overall, this machine receives 4.4 out of 5 stars from over 1000 customers. We urge anyone experiencing issues to utilize the warranty protection for a satisfactory experience. Toro
          • Verified Purchase
          1 found this review helpful
          by
          • Verified Purchase
          Showing 1-30 of 1,267 reviews

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          Clearing Width (in.)

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