#1 Home Improvement Retailer

The Home Depot's Do Not Call Policy

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The Home Depot (“Home Depot,” “our,” “us,” or “we”) values and respects its customers. If you do not want to receive sales/marketing calls from Home Depot, you can ask us to place your telephone number on our "Do Not Call" list. In compliance with federal and state laws, Home Depot will document your request. Please allow up to 30 days for your telephone number to be removed from our sales call lists.

You may request to be placed on Home Depot’s Do Not Call list by:

  • Calling us at: 1-800-466-3337 – Select option 7 and then select option 5;
  • E-mailing us at: Customer_Care@homedepot.com;
  • Registering your preference online at www.homedepot.com/privacypreferences; or
  • Sending a written request to Home Depot at:

    The Home Depot
    Attention: Customer Care
    2455 Paces Ferry Road Atlanta, GA 30339-4024


Once we receive your request, we will add your telephone number and name (if provided) to the Home Depot Do Not Call list. You will remain on our Do Not Call list for five years unless a request is made to have the number removed (note that by later signing up to receive calls through other Home Depot programs you may be removed from the Home Depot Do Not Call List). If you have multiple telephone numbers, please tell us which number or numbers that you want to be included in your request. If your telephone number ever changes, you must give us your new information for your Do Not Call status to be applied to the new number(s).
 
We also honor Do Not Call requests on behalf of prospective customers whose telephone numbers are listed on the National Do Not Call Registry, managed by the Federal Trade Commission, and on various state Do Not Call lists. Many Do Not Call regulations permit companies to contact their own customers even though they are on these Do Not Call lists. Therefore, if you are a customer, you may be contacted by us where allowed by law even though you are on the National Do Not Call List or a state Do Not Call list. If you do not want to receive sales/marketing calls from Home Depot, please use one of the steps listed above to be placed on the Home Depot Do Not Call List.
 
To request a written copy of our Do Not Call policy, please call 1-800-466-3337 – Select option 7 and then select option 5.
 
If you have any other questions related to Home Depot’s Do Not Call policy, please call 1-800-466- 3337 – Select option 7 and then select option 5.