Pro Xtra Terms & Conditions

Welcome to The Home Depot's Pro Xtra Program (“Program"). The Program was created by Home Depot to reward and recognize our professional customers. The Program is available only for professional customers who make qualifying purchases at the Authorized Channels. “Authorized Channels” means (i) Home Depot’s stores in the United States (including territories), (ii) www.homedepot.com (the “Website”), and (ii) Home Depot’s Mobile App available in the United States (the “App”). Resellers are excluded from the Program.

By participating in the Program, you (“you” or “Member”) consent to these Pro Xtra Terms and Conditions (the “Terms”) and the Website Terms of Use. You acknowledge and agree that: (1) you have read and accepted these Terms and are responsible for remaining knowledgeable about these Terms; (2) you are a professional customer and will use your Program membership only in association with your business transactions; (3) the expiration and renewal of your Program membership is by Home Depot in its sole discretion; (4) Home Depot reserves the right to change these Terms or terminate the Program at any time, with or without prior written notice to you; and (5) Home Depot may terminate all or any part of your membership in the Program, in its sole discretion, for any fraud, misrepresentation, abuse, violation of these Terms, or any other reason and Home Depot reserves the right to pursue legal action in the event of any of the foregoing.

As a Member, you may receive discounts, exclusive offers and other benefits. You can learn more about the specific benefits available in Section 3 (Program and Benefits) below. Discounts, Perks and offers generally are determined by your purchases and inferred interests. To administer the Program and to provide you with benefits, we may collect the following types of information:

• Identifiers, such as your name, email address, phone number, Pro Xtra ID and physical address. • Internet Activity, such as your browsing history, search history, and information about your interactions with our websites, applications and electronic communications. • Commercial Information, such as the products or services you have purchased from us and our stores that you visit. • Payment Information to facilitate your purchases from us. • Employment Information, such as your profession, trade or line of business. • Inferences about the products and services that may interest you in association with your business transactions.

To opt into the Program, you must register for a Pro Xtra account at the Authorized Channels and agree to these Terms.

You must use your Pro Xtra ID when purchasing products and services from us if you wish those purchases to be associated with your Program membership for purposes of us providing you with offers based on purchase activities or determining your eligibility for discounts, Perks and offers. By participating in the Program, you agree that we and our affiliates (including service providers, agents and parties initiating communications on our or their behalf) may contact you for marketing and non-marketing purposes via email, text message, telephone call, fax and other forms of communication as permitted by law.

You have the right to withdraw from the Program at any time and may do so by contacting us.

The benefits we provide to Members are reasonably related to the value of the Member personal information we collect, as determined by calculating our annual IT and people expenses related to the retention of Member personal information in association with administering the Program divided by the number of Members. We estimate the value of Member personal information to be $.50-$.55 per Member.

A. How It Works. The Program provides benefits to Members who make Qualifying Purchases during each calendar year (January 1 to December 31, which is referred to as an “Annual Period”). “Qualifying Purchases” means purchases of designated products or services (less taxes, fees and returns) at Authorized Channels, excluding prior purchases, gift cards and the value of Perks or promotions received.

What do I need to do to earn Benefits? To earn benefits, you must:

• Be a Member in good standing. • Make a Qualifying Purchase. • Identify as a Member when you make the Qualifying Purchase.

How do I identify as a Member?

• When making a purchase at a store, during checkout enter your Pro Xtra ID (or scan your Pro Xtra ID from the App or smartphone mobile browser). • When placing an order on the Website or the App, you should be logged in to your Pro Xtra account.

Can I register forms of payment in my Pro Xtra account?

• Yes, you may register forms of payment in your Pro Xtra account, which will enable you to track your Qualifying Purchases. • These forms of payment include gift cards, credit card account information, debit card account information, checking account and routing information and previously issued “Key Tag” cards (collectively, “Registered Tender”). • Any Registered Tender can only be registered to one Pro Xtra account. Spend is only accrued to one Pro Xtra account and cannot be transferred between accounts when Registered Tenders are moved. Gift cards purchased from a third party or gift card reseller that are Registered Tender can only be removed by the owner of that Pro Xtra account (any attributed spend tied to those gift cards cannot be separated from the Registered Tender and moved to another account). Qualifying Purchase history will not be tracked unless and until you have completed the registration requirements set forth herein. Home Depot may remove any Registered Tender which has not been used during the preceding 13 months.

B. Benefits and Tiers. These benefits vary according to each tier listed below (a “Tier”):  

Guaranteed benefits for each Tier are shown below:

When your Qualifying Purchases make you eligible for a Tier, you will receive benefits for that Tier during: (i) the Program Period in which you qualify; and (ii) the next Program Period. If you process a return or an order cancellation that drops your Qualifying Purchases below the level required for your current Tier, you will retain your Tier during that Program Period, but will be placed in the appropriate Tier during the next Program Period (based on your Qualifying Purchases at the end of the prior Program Period). Below are more details about these benefits:

C. Pro Xtra Perks. Pro Xtra Perks is a benefit of the Program which enables Members to earn rewards (“Perks”) on up to $1,000,000 of Qualifying Purchases in any Program Period (the “Qualifying Purchase Cap”). You may earn an initial Perk if your Qualifying Purchases exceed the first minimum threshold of $2,500 and additional Perks if you meet higher thresholds (as described on your Perks Page in MyAccount) during each Program Period (limit one Perk per threshold, each Perk threshold may be met once per Program Period and Qualifying Purchases during each Program Period do not carry over to the next succeeding year).

(1) Earning Perks. In order to earn Perks, you must identify yourself as a Member when making a Qualifying Purchase either by (i) using your Pro Xtra ID or any Registered Tender or (ii) logging onto your Pro Xtra account online. Qualifying Purchases (i) used to earn Perks may not be applied to retroactive transactions and may only be applied to one Pro Xtra account (and may not be combined with any other Pro Xtra account), (ii) using a Registered Tender will be applied to the original Pro Xtra account to which the Registered Tender is registered (even if that Registered Tender is subsequently moved to another Pro Xtra account); and (iii) may also be tracked by adding a receipt to a Pro Xtra account if the receipt is dated after benefit enrollment and not tracked in another Pro Xtra account.

• Using Pro Xtra Credit Card. The portion of any Qualifying Purchases made with a valid Home Depot Commercial Revolving Charge Card (also known as the Pro Xtra Credit Card) that is a Registered Tender will receive credit for four (4) times your Qualifying Purchases for purpose of calculating Perks (e.g., a Qualifying Purchase of $1,000 will count as $4,000), up to the Qualifying Purchase Cap.

(2) Selecting Perks. Members have 60 days to select Perks when they meet a minimum Perk threshold on and after January 1, 2026 (Members have 90 days to select Perks when they met a minimum Perk threshold prior to January 1, 2026). Perk selections are final. Perks have an expiration date shown on the Rewards Hub at Pro Xtra Loyalty Program (provided that Rental Perks and Pro Xtra Dollars have expiration dates described below).

(3) Other. Perks, Pro Xtra Dollars, discounts and offers cannot be returned or exchanged, are non-transferable and are not redeemable for cash or credit. If a Member returns a product which causes its Qualifying Purchases to fall below the level required to earn a Perk which has already been selected or delivered, the Member may retain that Perk and the amount of such return (net of taxes and delivery charges) will be added to the Qualifying Purchase target level required to earn the next level Perk. Home Depot may test new Perks from time-to-time (see additional details on your Perks Page in MyAccount). Below is additional information about specific Perks:

• Rental Perks: Rental Perks may be redeemed to pay rental charges for eligible tools at Home Depot Rental Centers in the United States (including territories). To redeem, please present valid Pro Xtra ID and Rental Perk barcode from the App. Discount will be applied when tool is returned, and contract is closed. Rental Perks may not be applied to pay for: (i) rental deposits, cleaning fees, salvage fees, repair charges, fuel charges, Revenue Recovery (fees charged when a rental goes into collections), Damage Protection or used equipment sales; (ii) rental charges for Penske vehicles, Load-N-Go’s, HD Moving vehicles and Trailers; (iii) large equipment delivered to the customer; or (iv) additional items which are not covered by a rental contract. Rental Perks selected on and after July 29, 2020 expire 12 months after selection (Rental Perks chosen before that date expire 180 days after selection). One Rental Perk may be used per rental contract. Expired, lost or misdirected Rental Perks cannot be reissued.

• Pro Xtra Dollars: Pro Xtra customers may receive Pro Xtra Dollars, which are Home Depot Digital Reward Cards that may be used to purchase merchandise and services at the Authorized Channels (and at Home Depot stores in Canada). Pro Xtra Dollars can be redeemed in-store by presenting a mobile barcode from the Available Perks section in the App or smartphone browser. Mobile barcodes frequently refresh to prevent misuse and fraud. During online checkout, you will be presented with the option to apply any available Pro Xtra Dollars to your transaction. To view your Pro Xtra Dollars balance, visit the “Cards & Accounts” page of your Pro Xtra account. Pro Xtra Dollars (i) are issued digitally and may not be converted into physical cards, (ii) are not a credit/debit card, and (iii) cannot be applied to any credit or loan balance, Rental deposits or contracts or for in-home purchases or used to purchase Home Depot or any third-party gift cards. Expired, lost or misdirected Pro Xtra Dollars cannot be reissued. Returns for purchases made with Pro Xtra Dollars are subject to Home Depot’s Returns Policy (details available at https://www.homedepot.com/c/Return_Policy), and eligible refunds will be issued in store credit. For cross-border redemptions, Pro Xtra Dollars are redeemable at Home Depot’s applicable local currency exchange rate at the time of redemption. Pro Xtra Dollars issued by Home Depot Incentives, Inc. Pro Xtra Dollars selected on and after September 29, 2020 expire 12 months after selection.

D. Personalized Offers. Home Depot may conduct sweepstakes and other promotions ("Promotions") for Members, which will be governed by official rules. Your participation in a Promotion will constitute your acceptance of such official rules. Home Depot may also send Members exclusive coupons for qualifying product purchases. Finally, you may qualify for personalized offers, discounts, benefits and/or other rewards based upon your Program engagement and/or membership type.

E. Pro Xtra Paint Rewards. For a description of Pro Xtra Paint Rewards, see Section 3.a. below.

F. Exclusive Sales and Events. You may receive access to exclusive sales and events based on your Tier status or your Program engagement and/or membership type. These sales and events may be unique, one-time events and may therefore vary during any Annual Period (and in different Annual Periods). Any communication we send you about these sales will describe any unique terms which apply.

G. Preferred Pricing. Preferred Pricing is a benefit of the Program which provides Elite and VIP Members with better-than-shelf pricing (“Preferred Pricing”) on select, in-stock items at the Authorized Channels. Specific Preferred Pricing terms may vary in different markets. Your Preferred Pricing is based upon your projected annual product level, and we reserve the right to change your Preferred Pricing if you do not meet such level. To receive Preferred Pricing, such Member(s) must: (i) enter or scan their Pro Xtra ID at time of any in-store purchase; or (ii) be logged onto an eligible Pro Xtra account when placing an online order. No retroactive discounts will be given on purchases where a Member’s Pro Xtra ID was not entered prior to completing the sales transaction. Preferred Pricing: (x) can only be applied to online orders for in-store stocked product delivered through certain fulfillment channels; and (y) may not be combined with any other promotion or coupon and does not apply to prior purchases. Government customers who use Home Depot’s Rapid Pass program will not receive Preferred Pricing. In addition, eligible government customers may opt-out of Preferred Pricing.

H. Business Tools. You may access online and in-store tools to help you manage and grow your business, including creating quotes; viewing and tracking your purchase history; participating in the Path to Pro Network; using the Pro Online Experience business tools; and enabling Text2Confirm to approve or decline your team’s in-store purchases with texts.

I. Elite Support Line. When you reach the Elite Tier or VIP Tier, you will have access to dedicated support lines (e.g., telephone, chat, and texting) for prioritized support.

J. VIP Experiences. When you reach the VIP Tier, you will be eligible to receive invitations to special events and experiences (subject to availability). Contact your dedicated account manager for details.

K. Account Management. Members who reach the VIP Tier will receive direct access to account management services from our experts, who are available to provide personalized onsite, in-store or virtual support for your business. In order to access this support after you qualify, if you are not already receiving account management services, please contact us at ProXtraVIP@homedepot.com and ask to be contacted by our account management team, who will connect you with the appropriate resource(s).

A. Pro Xtra Paint Rewards. Pro Xtra Paint Rewards is a benefit of the Program. Pro Xtra Paint Rewards is valid for purchases at participating Authorized Channels. See your local Home Depot store for product exclusion details. Members participating in Pro Xtra Paint Rewards will receive a discount on Qualifying Paints (referred to as the “Paint Discount”). The amount of your Paint Discount depends upon your membership level, which is based on your Qualifying Purchases (as shown in the chart below); provided that Elite Members are automatically enrolled at the Bronze membership level and VIP Members are automatically enrolled at the Gold membership level.

• “Qualifying Paints” means a Member’s purchases of liquid paint, stains, solvent and primer in a one-gallon (or larger) container. • “Qualifying Purchases” for Pro Xtra Paint Rewards means a Member’s purchases of any paint department supplies (not just Qualifying Paints) at the Authorized Channels.

Each membership level and its Paint Discount is shown in the following chart:

Qualifying Purchases will be tracked during the Program Period. Pro Xtra Paint Rewards Qualifying Purchases will not be tracked or accrued unless and until you have completed the registration requirements and you are currently in active status.

In order to receive a Paint Discount applicable to your membership level, you must provide or scan your Pro Xtra ID prior to completing a sales transaction. See Section 4 (Registration and Eligibility) below for more information about the Pro Xtra ID. No retroactive discounts will be given on purchases where a Member’s Pro Xtra ID was not entered prior to completing the sales transaction.

Your Paint Discount level will increase as your Qualifying Purchases accrue from one level to another, or by reaching Elite or VIP membership levels. The applicable amount of accrued spend will be deducted from a Pro Xtra Paint Rewards Member's account for returned Pro Xtra Paint Rewards Qualifying Purchases. If there is a zero or insufficient accrued spend total for the Pro Xtra Paint Rewards Member at the time of the return, the Pro Xtra Paint Rewards Member’s account will enter a negative status. In the event a Pro Xtra Paint Rewards Member fails to meet the minimum Pro Xtra Paint Rewards Qualifying Purchase amount during any Program Period, Home Depot reserves the right to remove such Pro Xtra Paint Rewards Member from Pro Xtra Paint Rewards. Paint Discounts cannot be combined with other offers or paint promotions. Pro Xtra Paint Rewards purchases will not qualify for discounts through the Volume Pricing Program or any other program. Rental merchandise, installations and gift cards are not eligible for a Paint Discount.

B. Pro Online Experience. Members also qualify for Pro Online Experience, which is a benefit of the Program. Pro Online Experience provides Members with all the advantages of the Program, plus additional, exclusive benefits, including:

• The ability to create and save quotes and lock in pricing on such quotes for up to seven days. • The ability to designate a “Purchaser” on your Pro Xtra account who may place orders using your Registered Tender. • The ability to designate an “Administrator” on your Pro Xtra account who may place orders, manage your account (including adding or editing users and payment methods, managing purchases and account information and establishing online spend limits for purchasers) and view and redeem Perks. • Enhanced online tools, including the flexibility to export purchase history to QuickBooks®.

C. Text2Confirm. As part of the Program, you may join Home Depot’s Text2Confirm program to receive automated text messages requesting approval of in-store purchases. By joining this program, you are agreeing to the following terms and conditions:

• Text2Confirm text messages are sent by (or on behalf of) Home Depot via automated technology, SMS/MMS, and/or prerecorded, artificial intelligence (AI) messages to the mobile phone number you provided above. • A telephone number may only be associated with one Home Depot online account for Text2Confirm in-store purchase approval. • You agree to receive text messages requesting approval of in-store purchases made on your behalf using your designated credit/debit card. You agree to respond to these requests promptly. The number of text messages you receive will depend on the number of such purchase authorization requests. • Standard text message and data rates apply. Not all carriers are covered. • Reply STOP to opt-out of the Text2Confirm Program or call 1-866-333-3551. Reply ENDALL to opt-out of all current THD texting programs. Reply HELP for help. • Your information will be used as described in these Terms and Home Depot’s Privacy & Security Statement.

D. Path to Pro Network. The Path to Pro Network is a benefit of the Program available to all Members. The Path to Pro Network allows Members to access and search profiles created by candidates who are available for work opportunities, and is governed by the Path to Pro Network Terms & Conditions.

E. Purchase History. Purchase History is a benefit of the Program which allows you to view your Qualifying Purchases in “My Account” page on the Website or the App, upload receipts for your Qualifying Purchases made during the preceding 13 months and connect your purchase history to accounting software such as Quickbooks®.

F. Home Depot Design Center Discounts. Members who shop at Home Depot Design Centers are eligible to receive discounts on select cabinets, countertops, plumbing, appliances and other kitchen products. See Home Depot Design Centers for more information.

G. Discounted Tool Rental Deposits. Members also pay discounted rental deposits when renting eligible tools at Home Depot Rental Centers in the United States (including territories): (i) Elite and VIP Members pay $1.00 per rental contract; and (ii) Members with $10,000 in Qualifying Purchases during the preceding two years receive a 75% discount off the standard rental deposit.

H. HD Pass. Members may also use Home Depot’s digital wallet, HD Pass, which: • Enables you to save one or more credit or debit cards to pay for goods at Home Depot stores in the U.S. (including territories). • Displays any Pro Xtra Dollars and coupons you have earned (you may use a maximum of one Pro Xtra Dollar and up to 19 coupons at any one checkout). • Allows you to designate which payment method will be your default payment method when making purchases (you can change this at your convenience).

At checkout, simply open the App, go to the account screen, then select HD Pass to pay.

I. Supplier Loyalty Programs. Another benefit of the Program is that if you are a member of a loyalty program at one of our product suppliers (a “Supplier Program") we may share information about supplier products you purchase in the Authorized Channels so that you automatically get credit for those purchases in the Supplier Program (without having to take any additional steps).

A. Registration. To register in the Program, visit the Authorized Channels and complete the registration process, and read and agree to these Terms. Your primary telephone number will be your Program identification number (“Pro Xtra ID”). A telephone number and valid email address may only be associated with one online account (including your Pro Xtra account).

B. Eligibility. The Program is available only to professional customers of Home Depot who have fully completed the registration process (Home Depot may share your information with third party vendors to verify you are a professional customer). You represent and warrant to Home Depot that you will not use the Program for any purpose that is unlawful, immoral or prohibited by these terms, conditions and notices, including without limitation:

• Misrepresenting the identity of a user, impersonating any person or entity, falsely stating or otherwise misrepresenting your affiliation with any person or entity in connection with the Website or expressing or implying that we endorse any statement you make. • Using the Program in any manner that constitutes fraud or any other violation of any applicable law, statute, ordinance or regulation (collectively, “Laws”). • Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure. • Acting as a reseller, which is defined as a user which purchases products with the intention of selling them rather than using them. Reseller activities include, but are not limited to: (i) purchasing products for the purpose of reselling those products through other channels to downstream customers; (ii) placing orders on behalf of other persons for commercial purposes; and/or (iii) extracting, scraping, mining, copying or otherwise gathering information from the Website in connection with your sale or another party’s sale of products (whether purchased from us or another seller) through any channel to downstream customers. Purchasing a product that will be used or consumed as part of a home improvement or construction project performed for another person does not constitute a reseller activity. We reserve the right to prohibit purchases of products to resellers and/or to a reject a tax-exempt application from resellers. Government and municipal customers who purchase from Home Depot under the U.S. Communities (now OMNIA Partners, Public Sector) Government Purchasing Alliance, or other government contracts, are ineligible to participate in certain elements of the Program, including receiving Perks, or other benefits based upon your government contract. Providing false information or omitting requested information may be grounds for denial of enrollment, accrual of Qualifying Purchases and/or suspension of membership.

C. Managing Qualifying Purchases. You may access your Pro Xtra account, including reviewing your Qualifying Purchase history, by logging onto “My Account” on the Website or the App. Products and services that are eligible to count toward Qualifying Purchases are subject to change from time to time at Home Depot’s discretion. A Member using a Registered Tender may track Qualifying Purchases retroactively; provided, however, that discounts shall not be applied to purchases made prior to Program registration.

D. Adding Receipts After Purchase. You may add receipts for Qualifying Purchases after time of purchase on “My Account” page on Website or App as follows:

E. Program Period. Home Depot may, in its sole and exclusive discretion, designate different Program Periods. Accrued spend reached by each Member during a Program Period expires each year at 12:01 a.m. ET on January 1 of the succeeding Program Period. The Qualifying Purchases Minimum Threshold reached by each Member at the end of an applicable Program Period determines the Member’s Tier status and benefits during the next Program Period. Spending in subsequent Program Periods must exceed the Qualifying Purchase Minimum Threshold level of the previous year’s applicable Program Period to maintain Paint Discount and/or Rewards Discount levels in the next annual Program Period.

F. Inactivation/Suspension. You may inactivate your membership at any time by contacting us. In addition, Home Depot reserves the right to suspend any Member at any time in its sole discretion. During any period while you are inactive or suspended, you will not receive any membership benefits and will lose the benefits of any Tier. If your membership is re-activated, you will earn Tiers as if you were a new Member.

A. Changes to Program. Home Depot may, in its sole and exclusive discretion, terminate the Program (or any part of the Program) or change these Terms at any time without notice. Any changes to the Program will be shown in these Terms and will be effective immediately upon posting on this webpage, unless stated otherwise. Any changes to any printed version of these Terms will be contained in the next reprinting of that printed version. These Terms are available at Pro Xtra Terms and Conditions and at any Home Depot Pro Desk or Special Services Desk.

B. Privacy. When you enroll in the Program, we will collect your name, address, email address and primary phone number/Pro Xtra ID. A valid email address is required for membership. By participating in the Program and providing us with this information, you agree that we may use your information to administer your participation in the Program; to send you electronic receipts and other transaction records; for marketing purposes; and as otherwise described in Home Depot’s Privacy & Security Statement. By participating in the Program, you agree that we and our affiliates (including service providers, agents and parties initiating communications on our or their behalf) may contact you for marketing and non-marketing purposes via email, text message, telephone call, fax and other forms of communication. You also agree that we and our affiliates (including service providers, agents, and parties initiating communications on our or their behalf) may use an automatic telephone dialing system or prerecorded voice to contact you for non-marketing purposes. Please click here for our Notice of Financial Incentive Regarding membership in the Program You can contact us or otherwise communicate your privacy preferences by:

• Calling us at 1 (866) 333-3551 • Emailing us at info@hdprosupport.com • Registering or changing your privacy preferences at My Preference Center. • Writing us at the address below (please include your email address and phone number with your correspondence along with the information needed to support your request):

The Home Depot Attention: Privacy Official Customer Care 2455 Paces Ferry Road Atlanta, GA 30339-4024

C. Taxation and other Fees. All federal, state and local income taxes, insurance, licensing, registration, liabilities, surcharges, title fees and any other fees connected to the Program are the sole responsibility of the Member. Winners of any Promotion may need to complete a Form W-9, and Home Depot will report the value of the prize on a Form 1099 at the end of the year.

D. E-Receipts. Members may opt in to receive electronic receipts and other transaction records via the email provided during Member registration.

E. Additional Rules. • Members have no ownership interest in any information, offers, benefits, Perks, promotions, coupons, accrued spend, discounts and/or events related to the Program. Accrued spending does not constitute property of Members. Use of the word "accrue" or “earn” in marketing materials in relation to the Program shall mean "collect" and shall not infer that the membership level has any value. Membership levels may not be purchased or sold and are not transferable except as otherwise stated herein. • The Program is not available and is void where prohibited by federal, state or local law or regulation. • Despite our best efforts to ensure accuracy, printing errors occasionally occur. Home Depot reserves the right to correct such errors at any time even if it affects pending Program benefits. • By using your Pro Xtra ID to make purchases at Home Depot, you accept all terms and conditions in these Terms and release Home Depot and hold Home Depot harmless from any claim, liability or damage relating to the Program. • In the event that you contact, or transact any business with, third parties providing separate services, products and/or websites, you acknowledge and agree that (1) your use of such third parties is subject to the terms and conditions of any agreements that you enter into with such third parties, including without limitation transaction agreements, purchase orders, terms of use, and/or privacy policies; and (2) Home Depot is not a party to any agreement that you enter into with such third parties; is not responsible for any claims or damages arising from your contacting, transacting business with or using any services, products and/or websites of such third parties; and shall have no liability to you relating to or arising from such third parties. • A Member’s Pro Xtra account may be subject to other terms and conditions based on its engagement with Home Depot. • Program offers cannot be combined with any other offer. • THE HOME DEPOT MAKES NO EXPRESS OR IMPLIED REPRESENTATION OF WARRANTY AS TO ANY PROGRAM BENEFIT AND WILL NOT BE LIABLE FOR INJURY, DAMAGE, LOSS OR EXPENSE RESULTING FROM THE USE OR ACCEPTANCE OF ANY PROGRAM BENEFIT.

F. Pro Elite Help Texting Program. Pro Elite Help is a communication program that allows Members to text (also referred to as “SMS”) with the Pro Elite Help Center. • You can cancel this SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up again and we will start sending SMS messages to you again. • If you are experiencing issues with the SMS service, you can reply with the keyword HELP for more assistance or you can get help directly at 1-888-948-3375. • Carriers are not liable for delayed or undelivered SMS messages. • Message and data rates may apply for SMS messages sent to you from us and to us from you. If you have any questions about your SMS plan or data plan, please contact your wireless provider. • If you have any questions regarding privacy, please see Home Depot’s Privacy & Security Statement. • Mobile numbers obtained through the SMS service will not be shared with any third parties for their marketing reasons/purposes without your consent. • Text message frequency varies. • You’ll receive text messages for support regarding order status, product questions and loyalty status.

G. Contact. Any questions regarding your membership can be directed to your local Home Depot store, or by contacting Pro Xtra Customer Care Center at 1 (866) 333-3551.