#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)369-8413

Rental Center

(718)369-8408

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Location

550 Hamilton Ave

Brooklyn, NY 11232

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Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 495 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (495)
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Showing 1-30 of 495 reviews
Great Store Experience
I was very happy with the customer service. Keep up
by
  • Recommended
Good
Good place to go but busier then the rest!!!I go here cause they have everything at great prices and help is at its best then the rest.
by
    • Recommended
    comfortable
    It is a nice store. It has lot of things that I need for my job.
    by
      • Recommended
      EXCELLENT
      I AM A REGULAR CUSTOMER AT HD, HOWEVER, THIS IS MY VERY FIRST TIME AT THIS STORE. THE MOMENT I WALK -IN I GOT A WELCOME TO HD, KAREN DIRECTED ME TO THE AREA I NEEDED AND ASSISTED ME. CANDACE TELL ME ABOUT THE GREAT SALE THAT WAS GOING ON, TREVOR HELP ME WITH PUTTING IT ON THE CART. ALEXIS MADE SURE I GOT THE AMOUNT OF POINTSETTERS I WANTED AND NICOLE CHECKED ME OUT. JERMAINE ASSISTED ME TO MY CAR. THE BEST EXPERIENCE I HAVE EVER HAD AT HD
      by
        • Recommended
        Employee customer service
        Joseph and George at tool rentals we're very knowledgeable and experienced you need more employees like them !!!!
        by
          • Recommended
          Excellent Service
          The overall service was excellent and my checkout time was pretty fast so that is a check in my book .
          by
            • Recommended
            Radoniqi
            Everything very professional. Everybody is very friendly and helpful
            by
              • Recommended
              Tools and rentals
              Joseph and George at tool rentals are the best employees I have ever experienced in any home depot period !!!!! And your manager Liz was very helpful and knowledgeable which turned out to be a great shopping experience
              by
                • Recommended
                HD BROOKLYN REVIEW
                I think Cropsey Avenue home depot have some great service but on the contrary Hamilton Avenue Home Depot employee walked off on me saying he will find some help for me but no one came to help me and there's some weird smell in the front lights area
                by
                  • Recommended
                  Great Store Experience
                  store was clean...found everything I needed and the help was great...
                  by
                    • Recommended
                    HOME DEPOT 3RD AVENUE BROOKLYN UNDER THE GOWANUS EXPRESSWAY
                    ASSOCIATES COULD NOT FIGURE OUT IF THE PRODUCT WAS AVAILABLE OR NOT, BUT THE STORE WEBSITE CLEARLY SHOWS 3 ITEMS AVAILABLE IN STOCK., IF I A RAN MY BUSINESS WITH THAT LEVEL OF INCOMPETENCE, OR NOT KNOWING WAS GOING ON TO SAY THE LEAST; I WOULD BE OUT OF BUSINESS!!!! IN A MINUTE... IF YOU ARE THE KIND CUSTOMER THAT DOES NOT SEEM TO CARE A BIT OF HOW THEY ARE TREATING YOU, THIS IS THE STORE FOR YOU!!!
                    by
                    • Pro
                    1 found this review helpful
                    Great service
                    The service is great associate are helpful and their cashier are also friendly and helpful .
                    by
                      • Recommended
                      Wow
                      Parking here is crazy. Store is huge. You can never find staff when you need it.
                      by
                        • Recommended
                        knowledgeable
                        The Association is knowledgeable about the products in store .
                        by
                          • Recommended
                          Example: Great store experience!
                          The overall shopping experience was great and price are not too bad.
                          by
                            • Recommended
                            Excellent
                            The store associate is very helpful with locating the product .
                            by
                              • Recommended
                              1 found this review helpful
                              Associates are never there when you need them
                              Every time I go to this particular branch, I spend half my time trying to find someone in their respective department for assistance. And often the person I've been waiting for does not have enough expertise. Including people in the pro desk services, who often don't know much about the product they are selling.
                              by
                              • Pro
                              Congestion at the lumber cutting area
                              There is only a single person at the cutter (Lumber Cutter). The line could reach as many as 10 customers waiting to cut their products and it takes loooooong time. I suggest to have another person during rush days, as well as rush-hours
                              by
                                • Recommended
                                great visting
                                the store stuffs are very nice. I got what I want through their help
                                by
                                  • Recommended
                                  Great store
                                  This store is always pretty sock ,which is a pulse.
                                  by
                                    • Recommended
                                    Ask & You Shall Receive
                                    This store could always use a bit of cleaning. The employees are friendly and helpful, especially the cashier Deborah. I can always look online to see the availability of an item. I have no problem getting what I'm shopping for. I can always find the item I want or the employees will find the item (Always). I would like to see more items on floor display. Ex. Tub vanity and toilet together to give a visual idea of how it may look in your own bathroom. I would then have in mind how certain fixtures could look pulled together.
                                    by
                                    • DIY
                                    • Recommended
                                    Great store and great help!
                                    Very happy employees and very helpful and full of knowledge. Enjoyable experience and no shortage of products.
                                    by
                                    • Recommended
                                    great plant dept!
                                    Best outdoor supervisor. John is so helpful and they have a good variety of plants. Store is well stocked.
                                    by
                                    • Pro
                                    • Recommended
                                    Great,fast,accommodating service.Big clean isles.Employees ready and willing to help!
                                    The tile displays were beautiful and the area was clean and clutter free.The employees were kind and friendly,asking if we needed help.They made our shopping experience fast and hassle free.The lines at the check out were great as well,fast and accommodating.Overall a great shopping day from the beginning to the end.
                                    by
                                      • Recommended
                                      satisfied returning and exchanging a product.
                                      the returning of products for not fitting was quick and given store credit that i used to buy the proper ones. Thanks to the associates and Store for having this well running.
                                      by
                                      • DIY
                                      • Recommended
                                      Helpful associate
                                      Thanks Jackie for being helpful!!!! (Cashier).........
                                      by
                                        • Recommended
                                        Associates understanding solutions
                                        An associate in the Mats and Rugs department used a store merchandise look up device, determined there were 6 in store and said the rugs/mats were discontinued and could be anywhere. Not appreciating that response, I sought out associates that did not have devices, but rather worked together to ensure I got what I wanted.
                                        by
                                        • DIY
                                        • Recommended
                                        You can find anything and everything!
                                        I went to Home Depot store in Brooklyn for the first time, and i was searching for basic tools, i was needed 10 miniutes to figure it out were i can find my hand tools, everything was well organized,easy and in proffesional way. LOVE IT
                                        by
                                        • Pro
                                        • Recommended
                                        interesting shopping experience
                                        Interesting shopping experience It's always great shop at Hamilton Ave Home Depot. I notice that there are new computer screen in the store that a great improvement. However as I was waiting to checkout. A young lady approach the head cashier Ashley. I'm assuming she is , because other individual ask about her break . The young woman Ashley respond was so rude and unnecessarily. Even if you are the person superior you do not speak to someone like that . MY daughter was going to apply there at Hamilton Ave Home depot for the holiday season , but I'm going to make her withdraw her application.
                                        by
                                          GOOD SERVICE FROM LAURA
                                          GOOD SERVICE FROM LAURA CIPRIAN APPLIANCE SPECIALIST
                                          by
                                          • Pro
                                          • Recommended
                                          Showing 1-30 of 495 reviews

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