Reviews for Brooklyn #1225

I was very happy with the customer service. Keep up

Good place to go but busier then the rest!!!I go here cause they have everything at great prices and help is at its best then the rest.

It is a nice store. It has lot of things that I need for my job.

I AM A REGULAR CUSTOMER AT HD, HOWEVER, THIS IS MY VERY FIRST TIME AT THIS STORE. THE MOMENT I WALK -IN I GOT A WELCOME TO HD, KAREN DIRECTED ME TO THE AREA I NEEDED AND ASSISTED ME. CANDACE TELL ME ABOUT THE GREAT SALE THAT WAS GOING ON, TREVOR HELP ME WITH PUTTING IT ON THE CART. ALEXIS MADE SURE I GOT THE AMOUNT OF POINTSETTERS I WANTED AND NICOLE CHECKED ME OUT. JERMAINE ASSISTED ME TO MY CAR. THE BEST EXPERIENCE I HAVE EVER HAD AT HD

Joseph and George at tool rentals we're very knowledgeable and experienced you need more employees like them !!!!

The overall service was excellent and my checkout time was pretty fast so that is a check in my book .

Everything very professional. Everybody is very friendly and helpful

Joseph and George at tool rentals are the best employees I have ever experienced in any home depot period !!!!! And your manager Liz was very helpful and knowledgeable which turned out to be a great shopping experience

I think Cropsey Avenue home depot have some great service but on the contrary Hamilton Avenue Home Depot employee walked off on me saying he will find some help for me but no one came to help me and there's some weird smell in the front lights area

store was clean...found everything I needed and the help was great...

ASSOCIATES COULD NOT FIGURE OUT IF THE PRODUCT WAS AVAILABLE OR NOT, BUT THE STORE WEBSITE CLEARLY SHOWS 3 ITEMS AVAILABLE IN STOCK., IF I A RAN MY BUSINESS WITH THAT LEVEL OF INCOMPETENCE, OR NOT KNOWING WAS GOING ON TO SAY THE LEAST; I WOULD BE OUT OF BUSINESS!!!! IN A MINUTE... IF YOU ARE THE KIND CUSTOMER THAT DOES NOT SEEM TO CARE A BIT OF HOW THEY ARE TREATING YOU, THIS IS THE STORE FOR YOU!!!

The service is great associate are helpful and their cashier are also friendly and helpful .

Parking here is crazy. Store is huge. You can never find staff when you need it.

The Association is knowledgeable about the products in store .

The overall shopping experience was great and price are not too bad.

The store associate is very helpful with locating the product .

Every time I go to this particular branch, I spend half my time trying to find someone in their respective department for assistance. And often the person I've been waiting for does not have enough expertise. Including people in the pro desk services, who often don't know much about the product they are selling.

There is only a single person at the cutter (Lumber Cutter). The line could reach as many as 10 customers waiting to cut their products and it takes loooooong time. I suggest to have another person during rush days, as well as rush-hours

the store stuffs are very nice. I got what I want through their help

This store is always pretty sock ,which is a pulse.

This store could always use a bit of cleaning. The employees are friendly and helpful, especially the cashier Deborah. I can always look online to see the availability of an item. I have no problem getting what I'm shopping for. I can always find the item I want or the employees will find the item (Always). I would like to see more items on floor display. Ex. Tub vanity and toilet together to give a visual idea of how it may look in your own bathroom. I would then have in mind how certain fixtures could look pulled together.

Very happy employees and very helpful and full of knowledge. Enjoyable experience and no shortage of products.

Best outdoor supervisor. John is so helpful and they have a good variety of plants. Store is well stocked.

The tile displays were beautiful and the area was clean and clutter free.The employees were kind and friendly,asking if we needed help.They made our shopping experience fast and hassle free.The lines at the check out were great as well,fast and accommodating.Overall a great shopping day from the beginning to the end.

the returning of products for not fitting was quick and given store credit that i used to buy the proper ones. Thanks to the associates and Store for having this well running.

Thanks Jackie for being helpful!!!! (Cashier).........

An associate in the Mats and Rugs department used a store merchandise look up device, determined there were 6 in store and said the rugs/mats were discontinued and could be anywhere. Not appreciating that response, I sought out associates that did not have devices, but rather worked together to ensure I got what I wanted.

I went to Home Depot store in Brooklyn for the first time, and i was searching for basic tools, i was needed 10 miniutes to figure it out were i can find my hand tools, everything was well organized,easy and in proffesional way. LOVE IT

Interesting shopping experience It's always great shop at Hamilton Ave Home Depot. I notice that there are new computer screen in the store that a great improvement. However as I was waiting to checkout. A young lady approach the head cashier Ashley. I'm assuming she is , because other individual ask about her break . The young woman Ashley respond was so rude and unnecessarily. Even if you are the person superior you do not speak to someone like that . MY daughter was going to apply there at Hamilton Ave Home depot for the holiday season , but I'm going to make her withdraw her application.

GOOD SERVICE FROM LAURA CIPRIAN APPLIANCE SPECIALIST