#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(231)779-6174

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3786 S Mackinaw Trail

Cadillac, MI 49601

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Customer Store Reviews

  • 4.7 out of 533 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (533)
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Showing 1-30 of 533 reviews
The employees are always eager and willing to help, regardless of their assigned department. I ha...
The employees are always eager and willing to help, regardless of their assigned department. I have been to this store numerous times and employees from different departments have went out of their way to help me in a different department than theirs
by
  • Verified Purchase
  • Recommended
Thank you for the friendly an helpful employees...it makes all the difference!
Thank you for the friendly an helpful employees...it makes all the difference!
by
  • Verified Purchase
  • Recommended
Store with friendly staff dedicated to connecting to customers to better help them.
Store with friendly staff dedicated to connecting to customers to better help them.
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
Maddie, at the service counter, was extremely helpful during our visit. We had completed a portio...
Maddie, at the service counter, was extremely helpful during our visit. We had completed a portion of our flooring project last summer and were seeking the materials to finish up the remainder of the job. Upon providing the SKU, we were informed that the flooring was not available within 100 miles and therefore would not be able to be shipped to the store, or our home. As we tried to accept this fact, Maddie requested we allow her to try one more thing and took the time to create an account for us to attempt a special order. She was able to successfully order the material we needed, at no extra cost to us. Thanks to Maddie, we will have new flooring throughout our kitchen in mudroom within the next few weeks and before the arrival of our daughter. Better yet, the flooring ended up being less per case than the listed online price, saving us over $50. We will definitely return to this location for future home projects, both due to convenience of the location and the outgoing and helpful nature of their staff.
by
  • Verified Purchase
  • Recommended
Very neat ,and clean store. If looking for assistance ,someone is always their to help, plus very...
Very neat ,and clean store. If looking for assistance ,someone is always their to help, plus very friendly. Id recommend this store in Cadillac!
by
  • Verified Purchase
  • Recommended
Gary @ the front desk was polite and provided great service just as much as the other employees i...
Gary @ the front desk was polite and provided great service just as much as the other employees i encountered!
by
  • Verified Purchase
  • Recommended
The store was very helpful and fantastic and very clean everybody was very courteous
The store was very helpful and fantastic and very clean everybody was very courteous
by
  • Verified Purchase
  • Recommended
team members did not want to help the customer when needed. Asking for assistance made the team m...
team members did not want to help the customer when needed. Asking for assistance made the team member mad,he had other things to do. But the store was clean and well lighted.
by
  • Verified Purchase
CLEAN STORE VERY HELPFUL EMPLOYEES. WHEN SHOPPING THERE i FIND WHAT I AM LOOKING FOR .
CLEAN STORE VERY HELPFUL EMPLOYEES. WHEN SHOPPING THERE i FIND WHAT I AM LOOKING FOR .
by
  • Verified Purchase
  • Recommended
The store is neat and tidy and store employees are always very helpful when needed.
The store is neat and tidy and store employees are always very helpful when needed.
by
  • Verified Purchase
  • Recommended
Right size store not too big not too small Employees usually very helpful
Right size store not too big not too small Employees usually very helpful
by
  • Verified Purchase
  • Recommended
The staff through out this store is always friendly and knowledgeable. I shop here often and neve...
The staff through out this store is always friendly and knowledgeable. I shop here often and never regret it.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Would like to write a special shoutout to the people at the pro desk. Keith, Todd, Bob, Taylor. A...
Would like to write a special shoutout to the people at the pro desk. Keith, Todd, Bob, Taylor. And my favorite person Mary. You guys do an awesome job and I Thankyou so much. Withought you guys Home Depot shopping wouldn’t be the same. And coffee in the morning wouldn’t even come close! Thanks so much you guys for all that you do, and the Goodmorning wishes every time I walk in the door. Thanks guys keep up the good work! -Jake
by
  • Verified Purchase
  • Recommended
Associates very helpful even at 6:30 in the morning!
Associates very helpful even at 6:30 in the morning!
by
  • Verified Purchase
  • Recommended
Love this store!! Staff are so friendly.. wide variety of products!
Love this store!! Staff are so friendly.. wide variety of products!
by
  • Verified Purchase
  • Recommended
the store employees are very helpful and polite also patient. they make easy to find exactly what...
the store employees are very helpful and polite also patient. they make easy to find exactly what I am looking for.
by
  • Verified Purchase
  • Recommended
In my experience everyone there is friendly and helpful. They go the extra mile to provide great ...
In my experience everyone there is friendly and helpful. They go the extra mile to provide great customer service!
by
  • Verified Purchase
  • Recommended
By far the best with there customers !
By far the best with there customers !
by
  • Verified Purchase
  • Recommended
As a woman shopping for tools etc., don’t get the looklike I do at my local lumber store- like y...
As a woman shopping for tools etc., don’t get the looklike I do at my local lumber store- like you don’t know what your doing.
by
  • Verified Purchase
  • Recommended
I enjoy my visits at The Home Depot. I have never had a bad experience with the store in general ...
I enjoy my visits at The Home Depot. I have never had a bad experience with the store in general or the employees. They have always been so helpful and patient...and they go over and above explaining "how to" do something, and they take the time to take you directly to what you may be looking for. Great Place.
by
  • Verified Purchase
  • Recommended
This is an excellent store and Bryan is outstanding!
This is an excellent store and Bryan is outstanding!
by
  • Verified Purchase
  • Recommended
I enjoy going to the Cadillac Home Depot ,the workers are very friendly,if I can't find something...
I enjoy going to the Cadillac Home Depot ,the workers are very friendly,if I can't find something they are always willing to help me find it and explain how to use it .The store is very organized and very comfortable to be in.The store has so many things ,that it is hard to walk out of the store without buying something.
by
  • Verified Purchase
  • Recommended
Every time I visit the store in Cadillac I find an associate who is willing to help with solving ...
Every time I visit the store in Cadillac I find an associate who is willing to help with solving the problem I bring to them with courtesy and efficiency. If the product I require is not within reach, which was the case the last time I visited. The associate offered to get a ladder and look for stock replacement instead of blowing me off....now that is great customer service in my opinion! Good job Erik! (sales associate)
by
  • Verified Purchase
  • Recommended
This is our home town store, the staff is very helpfull, we have been shopping very since this Ho...
This is our home town store, the staff is very helpfull, we have been shopping very since this Home Depot opened!
by
  • Verified Purchase
  • Recommended
Always a friendly helpful staff. They help me find exactly what I need every time.
Always a friendly helpful staff. They help me find exactly what I need every time.
by
  • Verified Purchase
  • Recommended
I need to go a long way to get to HOME DEPOT and I find they have every thing I need for my proje...
I need to go a long way to get to HOME DEPOT and I find they have every thing I need for my projects. I just love the place!
by
  • Verified Purchase
  • Recommended
Everyone at this store is always friendly and helpful.
Everyone at this store is always friendly and helpful.
by
  • Verified Purchase
  • Recommended
Making a big appliance purchase, shopped a lot, read reviews and did our research. Met a salesman...
Making a big appliance purchase, shopped a lot, read reviews and did our research. Met a salesman named Bryan, Lucky we did!! Professional , knowledgeable and real!! Purchased three appliances , installed and loving them!! Great hometown service!!
by
  • Verified Purchase
  • Recommended
The staff at this store are highly trained and knowledgeable. They go out of their way to answer ...
The staff at this store are highly trained and knowledgeable. They go out of their way to answer questions and make helpful recommendations.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 533 reviews

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