Reviews for Concord, NH #3485

From the time I entered the store, I felt like a VIP. I was looking for a specific item and there was an associate as I entered who directed me correctly. Once I reached the aisle, there was another associate who helped me find the exact item I was looking for and when I decided I wanted two, he searched until he found another one. The cashier, Jeannette, was friendly and extremely helpful. I don't often need home items as I rent but if I think Home Depot carries anything I might need, I will definitely go there first. GREAT EXPERIENCE!!!!

This is my home store that I visit quite often. The associates are generally very helpful. In this case I needed to order metal roofing materials not sold in stores, the associate was helpful in navigating the process and cross-checking for proper amounts of supplies, etc.

I went in to purchase a couple tons of wood pellets. After waiting in line for 15 minutes, I was told they were out, but I could order ahead and they would call when they were in, but I should really call every morning to check, and go thru the voice system prompts, and talk to someone who "might" be able to tell me if they were in, because if I waited for them to call me, my pellets might be gone (yes, the ones I was ordering and paying for in advance...). Not enough people working at the service desk. Only 2 terminals. As it happens, I got a call asking when I was coming to pick up my pellets, but it was 2 days after I picked them up. Seems like a great system HD has set up, LOL

During this visit, I did not need any assistance to find any products.

this store has always took great care me when ever I have used it , both privet and business. I have been using this store for many years now and have always been satisfied with the service and products. the staff is always polite and helpful. the store is almost always well stocked and always well organized and clean.It is a pleasure to do business there

I had plenty of help with the lawn and garden and it did not take long. Everything was in my price range too!!!

I ordered a few items online and chose store pick up. The items were delivered to store earlier than expected. There was plenty of parking and my order was waiting for me when I arrived. I handed the "order is ready" notice to the clerk and he got my order immediately. While I was there I asked him where in the store to locate a few items needed at the office for our move and he was readily able to answer the questions. I was in and out in less than half an hour.

5i am not satisfy the store , when i open new home depot credit card they said i will get 10 % but when i went to cash register i get only 5%

The helpfulness of the associates were a great help

Robin, drug and Kevin were fantastic in helping with my flooring.

Enjoyed my experience in the store as always. All of the associates i deal with there are great. Keep up the good work!

everytime i go into this store, someone is always at the ready to help out. much appreciated!

Associate Lisa LMJ0301 was awesome her over and above assistance was transparent with what she automatically did with special financing terms and first time use of the Home Depot Card. Every business needs more employees like Lisa!

Need to replace a bolt and t but on my son's football shoulder pads. I really didn't think I was going to be able to do it and was going to have to buy a new lower back pad. As soon as I entered the store an associate asked if he could help me, when I showed him what I was looking for he brought me to an associate in hardware who took the time, found what I was looking for and had me on my way. I was great!

Very helpful. Paint dept was very knowledgable - gave us some awesome tips on texturing!

We have bought many times and many items from your store , but this time was different. Rex made it different . We came in search of a washing machine, he knew the products and knew what he was talking about. He did not try and make us spend a lot of money ( but we did). He has helped us before and maybe just maybe this is why we keep coming back. Thank you REX for you awesome help and making us feel like we mattered. Matthew and Stephanie King

This store was clean well organized and this made it very easy to find what I was looking for.

The sales associates were friendly and helped us with all of our needs. We didn't have to "hunt down" an associate. We were approached and asked if we needed help. I would highly recommend this Home Depot.

Friendly, knowledgeable staff. Had what I wanted and had great shopping experience.

I always enjoy our trips to Concord Home Depot! Everyone is friendly, especially associate Burnie who runs the children's workshops!

We went looking of rinsulation and bought it thanks to the help of the associate on duty.

I went into HD to purchase two sheets of plywood for shelving. An associate asked me if she could help me and I said yes. After a brief conversation, she recommended a product which was just as good for my purpose and would save me money. She then asked if I would like it cut up for the selves and I said that would be great. I was impressed by her knowledge and skills during the entire time she helped me. Not only did she save me money, but hours spent cutting up the sheets. She made my day! Thank you so much!

I was happy with the friendly and helpful associates.

associates were helpful and knowledgeable. Helped me get out uf store quicker.

Great location. Convenient distance from my home in Epsom.

I am always satisfied with my experience at the Concord Home Depot. The staff is knowledgeable, helpful and super friendly. I find that there is always an associate available to help me find exactly what I need.

Store is well organized and with friendly and helpful staff.

Main aisles are cluttered with tables and stacks of merchandise. this makes it difficult to move large carts through the store. (Especially by the appliances and light bulbs)

I was on vacation in the Concord, NH area at a family picnic. I was sitting on a granite millstone throwing a ball for my golden retrievers when my key fob slipped out of my pocket, onto the ground and down a very narrow hole beneath the millstone that dropped down into a 15 foot well with 4 feet of water and muck. After contacting the local fire department, they said they wouldn't help because it was non life threatening but to not go down into the well no matter what. I went to the Concord, NH Home Depot in a panic. The associate at the front entrance, Neil, took me around the store and helped me buy a strong magnet, a long enough piece of rope, and a pool net that I ended up not needing in the end. With those tools in hand, I raced back to the well and my brother attached the rope to the magnet. We dragged the bottom of the well several times with the magnet and within about five minutes, up came the keys. It would have cost me at least $200 to replace the computerized key fob plus a delay in my departure back home. II cannot speak highly enough about the can-do attitude, resourcefulness and wilingness to help a damsel in distress that Neil displayed. Because of him I was able to retrieve my keys instead of having them sitting down in the muck of a 15 foot deep well. Thank you Neil, for all your help! I am forever grateful!

Great location with good amount of materials and associates with knowledge.