#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(513)785-4704

Rental Center

(513)785-4710

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 9:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6562 Winford Ave

Hamilton, OH 45011

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 516 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Awesome Personal help.
I came in yesterday looking for several things. The first employee I saw was an older gentleman who said what can I help you find and as I mentioned I was looking for bathroom lights. He took me back to that aisle continued to stay there and guide me through what I was looking for and check prices for me and made sure I knew where the boxes were. I found the perfect light for me. As I left that area looking for some adhesive. I ran into another employee who said oh. Let me help you find that and went with me to this specific aisle and showed me what I was looking for. In general I just found the store was like ready to serve and had people available to do so and I really appreciated that.
by
    • Recommended
    Customer Service
    Although this wasn’t a big spending day at Home Depot, I found 2 plants and we got what we came in for! Ending sad very nice
    by
      • Recommended
      Great gift for my baby cakes
      Bought this today and it was easy peasy
      by
        • Recommended
        Early Christmas Shopping!
        Thanks Carrie, Jackie & Jaxson for going above and beyond and getting these Bernese Mountain Dog statues for us off the pallets. The store wasn’t even set for Christmas yet, but they insisted they could grab a few for us. Your kindness and willingness to help is much appreciated!!
        by
          • Recommended
          This Company is losing loyal customers
          I bought a thousand dollar air compressor that was a floor model and was forced to take it, only to find out that it was returned prior and had an old 200 dollar central pneumatic from harbor freight in it from the employees not checking the return? I bout 2 tool boxes totalled over 1200 dollars and had to load them myself due to being told they had nobody capable of helping me load them. This time I had to load a industrial steel shelving unit that depicted 2 person lift due to nobody helping after the so-called manager said he would be waiting. I went back in he said he was going to investigate and said there's my loader, so I said let's see what happened. He said I get off in 15 minutes, I'll sort it out tomorrow? I asked if I could file a complaint and he said you just did. Totally unprofessional and rude. They make you feel like you are doing a disservice by asking them to help or do their jobs.
          by
            service above and beyond
            i was lucky enough to have Elizbeth greet me and give me an honest run down on your washer and dryer sets. her easy going personality and knowledge of the products sold me even before i made my choice. if more stores had this type of sales assistants life would be easier. ty home depot for her and you great prices.
            by
              • Recommended
              Go people
              Ken and Mike at tools or contractors desk always help me get the material I need for any job
              by
                • Recommended
                Great
                Good experience very informative thank you
                by
                  • Recommended
                  First class stoe
                  I have purchased roofing materials and hvac
                  by
                    • Recommended
                    They aren’t helpful
                    If you ask an employee a question, they seem perturbed to have to help you. Their attitudes are poor and customer service is terrible.
                    by
                      Zero Turn Mower
                      Happy with the purchase, but should have been told that the mower was locked in towing position. We had to release pins in order to set drive shaft and only discovered this by YOU TUBE not the manual that was given with the mower. https://www.youtube.com/watch?v=QuCVpUPDD64
                      by
                        I love Home Depot
                        No flash just a good resource for a hard working guy.
                        by
                          • Recommended
                          QR code secured inventory assistance
                          The associate arrived within 30 seconds after I scanned the code. That was very much appreciated.
                          by
                            Angela Sales: AL W14W1
                            Angela was beyond amazing! We asked 5 sales associates before we found Angela. No one was willing to go above and beyond until we found Angela Her customer service was 110%. She made sure we were taken care of and very appreciative of her.
                            by
                              • Recommended
                              One trip
                              When you have a need to finish a project, you just hope the store has everything you need. It was one trip. Home Depot had ever item we needed for our project.
                              by
                                • Recommended
                                Great people
                                Nice young lady at service desk fixes my military discount
                                by
                                  • Recommended
                                  Staff very helpful
                                  The two staff members we interacted with were very helpful, polite and effective
                                  by
                                    • Recommended
                                    High Five!
                                    Excellent service and awesome sales person
                                    by
                                      • Recommended
                                      Candy store for ADHD doers
                                      I went in for mulch. I came out with 1 billion ideas. Home Depot is always jampacked full of inspiration. It’s always clean & so well organized, everything‘s super easy to find.
                                      by
                                        • Recommended
                                        Employee assistance
                                        Tammy at pro service desk was amazing!!!
                                        by
                                          • Recommended
                                          Great customer service
                                          I went to this store looking for a particular zero turn mower. John in lawn and garden went out of his way to find the particular mower I was wanting which was not in the ware house. He searched until he found it and together with him and the store manager,Katie, they made my purchase easy and gave me a good deal.. Great store! This store certainly gives great customer service.
                                          by
                                            • Recommended
                                            Beautiful fireplace
                                            I can't wait to get it
                                            by
                                              • Recommended
                                              Super friendly associates!!
                                              Normally don't go in Home Depot but will go back to this one if I can!! Everywhere I walked, associates were super friendly, especially Betty at front checkouts! I found the product I needed quickly and great variety to choose from at a great price at a nice clean store!
                                              by
                                                • Recommended
                                                New Refrigerator/Freezer
                                                Austin was extremely helpful and informative in assisting us with selecting and purchasing our new refrigerator/freezer and arranging for its prompt delivery.
                                                by
                                                  • Recommended
                                                  ALREADY KNEW WHAT I NEEDED
                                                  This was an easy trip. Knew what I needed, and knew where to find what was needed. There was a staff member that greeted me at the door offering to help, and the staff member at the self checkout made sure I had what was needed.
                                                  by
                                                    • Recommended
                                                    Negative Customer Service
                                                    Originally purchased 2 items and used Military discount. Went to another store and found the same 2 items cheaper in price even witbout using Military discoint. Went back to Home Depot and adkex for Price Compararison adjustment I had been told they do. Of the 2 employees I spoke to at the CS counter, the 1 told the othet employee who was being trained that Home Depot doesn't Price Comp. with the store whete I found the 2 items cheaper. I was told I would just be able to get a refund and buy the 2 items at the other store, so that's what I did, MAJOR WASTE OF TIME! I called the store manager and asked if what I was told was true, because I was told on previous occasions Home Depot DID price comps. with the store I found the 2 items at. The store manager told me Home Depot DID Price Comps. I found the 2 items cheaper at! I gave him the names of the 2 employees who told me the wrong information! The employee who told me and the new employee wrong information was on the rude side when telling me incorrectly! Among other instances of misinformation at Home Depot, I will most likely not shop at Home Depot after this experience and Inconvenience!!
                                                    by
                                                      Durable items
                                                      Everything you need for home is available for the most part
                                                      by
                                                        • Recommended
                                                        Excellent work
                                                        I enjoy this store so much, I come here for just about anything I need for my work!
                                                        by
                                                          • Recommended
                                                          Easy to find.
                                                          Everything‘s easy to find and if you can’t find something, you can go right on the Home Depot app
                                                          by
                                                            • Recommended
                                                            Great employees fast curbside service
                                                            I shopped inside and picked up a curbside. I believe I was helped or communicated with 8 different knowledgeable and friendly employees. This was refreshing and helpful
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 516 reviews

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