Cross County (colerain) #3814

4.7

out of 5

93% of customers recommend this store
Rating Breakdown
5
(221)
4
(40)
3
(5)
2
(3)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.6
The Home Depot
Contact Us
Main: (513) 923-9157
Pro Desk: (513) 923-5403
Tool & Truck Rental: (513) 923-5401
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
3461 Joseph Rd
Cincinnati, OH 45251
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

5.98 mi
  • 6300 Glenway Ave
  • Cincinnati, OH 45211
6.14 mi
  • 1266 Omniplex Drive
  • Cincinnati, OH 45240
9.99 mi
  • 3400 Highland Ave
  • Cincinnati, OH 45213

Store Details

Welcome to our second home! The team of associates at the Cincinnati, OH Home Depot are home improvement enthusiasts just like you.

We enjoy helping you with all of your projects from planting perennials to shopping for solid hardwood flooring.

You can find us close to Joseph Chevrolet off of Colerain Ave. and Joseph Rd. and when you get here you'll see why we pride ourselves in being so much more than a hardware store. Whether we're assisting you with a project or supporting the Colerain Business Association, our team is here for you.

Thank you for choosing The Home Depot!

Your Colerain Store Team

Get Organized the Right Way

Make organization a priority this summer with up to 30% off select storage solutions. Our wide selection of totes, bins, crates and shelving units are perfect for garage, closet, kitchen and laundry room storage. Store tools and equipment in your garage with freestanding garage cabinets. Use workbenches in a garage or shed to streamline your DIY projects. When it’s time to head back to school, find dorm storage essentials including over-the-door shoe organizers and decorative storage bins to create a space that’s stylish, cozy, functional and all your own. If you’re moving to a new home or apartment, we carry an assortment of moving supplies such as boxes, packing tape and dollies to make the process a breeze. Pick up the right number of boxes and accessories you’ll need in just one stop by using our helpful moving calculator.

Revitalize Your Kitchen and Bath

Treat your home to the kitchen and bath upgrades you deserve and save up to 40% on select essentials through September 19. Vanities start at just $139 and come in a variety of styles including modern, traditional, transitional and cottage. Enjoy up to 20% off a reliable and water-saving toilet -- whether it’s an easy-to-clean one-piece or budget-friendly two-piece. Bring style and functionality into the heart of your home by replacing your kitchen faucet thanks to 35% off select brands. A new kitchen sink in a versatile stainless steel or durable granite/quartz composite can complete your look while saving you up to 25%.

Prep for Your Next Paint Job

Breathe new life into any room of your home with our vibrant selection of colors from top paint brands. Revitalize your walls, ceilings and doors with the perfect interior paint, from matte finishes to durable gloss finishes. Spruce up your home’s curb appeal and highlight the natural wood grain of decks, fences and doors with our wide variety of exterior stains. No paint job is complete without essential painting supplies and paint materials. We have the paint rollers, sprayers, buckets, tape and brushes you need to complete any paint project. To learn more or find inspiration, check out our Paint DIY Ideas & How-To Guides.

Tidy Up with Essential Cleaning Supplies

Get everything you need to keep your home fresh and clean with the right cleaning products. Stock up on the basics from cleaning solutions, brushes, and brooms to kitchen appliances and bathroom countertops. While you’re at it, pick up household essentials including toilet paper, room fresheners and paper towels. We make it easier than ever for business owners to shop for janitorial supplies and commercial cleaning supplies, along with convenient paper towel dispensers for employees and customers. Keep waste under control with our selection of plastic, metal and of stainless steel trash cans

Save Today With Exclusive Offers From The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers and those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.7

out of 5

282 reviews
5
(221)
4
(40)
3
(5)
2
(3)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.6
93% Of Customers
Recommend This Store 256 of 275 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
There is everything great and excellent. I am extremely glad and satisfied with this store. I alw...

5.0

out of 5

There is everything great and excellent. I am extremely glad and satisfied with this store. I always get help from some employees who are really close and know them well. If they are not there, they I always use phone to navigate the locations of the products. There is no problems to find products. Everyone is great and friendly. Whatever I need help with, they always there with us to help.

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Always good when I shop there.

5.0

out of 5

Always good when I shop there.

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The staff is always friendly and helpful, and they go out of your way to make your experience a g...

5.0

out of 5

The staff is always friendly and helpful, and they go out of your way to make your experience a good one.

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On July 7th, we spent over an hour picking out decent quality lumber at this store, which was dif...

1.0

out of 5

On July 7th, we spent over an hour picking out decent quality lumber at this store, which was difficult because their selection is really bottom-of-the-barrel. We paid for it, then asked to have it delivered. We were told that it would be delivered on July 11th. I waited around all day on my day off, when I had much better things to do, and they never showed. We called the store and they said they would have to change the delivery date. Well, thanks for calling me to tell me. They showed up a few days later while we were not home. They dumped the large pile of lumber right in front of our garage, making it impossible to get our car in it. The lumber was almost all damaged; it was not what we spent an hour picking out. It was badly cracked and some was badly warped. I called the store back, was transferred four times, the first three people putting me on hold and transferring me when I was right in the middle of politely explaining what happened. I spoke to an alleged manager named Mike who advised me that it would be picked up on Monday, July 16th, and my account would be automatically credited when they picked it up. Monday came and went. No one showed, no one contacted me. I gave it until Wednesday, then called the store back. I spoke to a different alleged manager named Mike who didn’t seem to know anything about my previous call or Mike #1. He advised me that he would call me back later that day to tell me when they would be picking it up. NOTHING. I called back on Thursday and talked to an employee named Bob who was the first person who sounded the least bit apologetic. He promised me that it would be picked up the next day. He said that he would come get it himself if he had to, and would immediately credit my account when he picked it up. Well, Bob is a liar. He made a promise he couldn’t keep, and didn’t even have the courtesy to call me and let me know. I called the store AGAIN and talked to Manager Mike #2 (who, by the way, was the rudest and least empathetic person I talked to there) who said that they couldn’t come get it until Monday at the earliest because they couldn’t get a truck big enough. He didn’t even attempt to apologize. So then they showed up early Saturday morning, July 21st, and FINALLY picked up their crappy merchandise. A few days went by. No credits to my account. I called the store back. Was told you have to come back to the store to get a refund. I’m like, seriously, after all the crap you put me through??? I wasted hours upon hours of my life because of your incompetence. I had to call you SEVEN times to resolve this problem that YOU caused me. Not once did anyone call me back. No one even had the courtesy to apologize to me. It is crystal clear that you and your employees couldn’t care less what terrible experiences you cause your customers. Shame on you.

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We shop at this store almost every weekend! It's close to our house and they seem to have everyt...

5.0

out of 5

We shop at this store almost every weekend! It's close to our house and they seem to have everything we need to fix up our house. The employees are very friendly and helpful. It is always very clean and organized. My family buys us Home Depot gift cards because they know we will put them to good use!

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Bought 3 appliances, and it was easily the worst purchase I have ever made. Delivery didn't show ...

1.0

out of 5

Bought 3 appliances, and it was easily the worst purchase I have ever made. Delivery didn't show up, everyone pointed their fingers at each other, and no one wanted to own up to the mistakes.

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Melissa from the PRO desk was extremely helpful and professional! I'd recommend that you ask for...

5.0

out of 5

Melissa from the PRO desk was extremely helpful and professional! I'd recommend that you ask for her if you are building a deck for your home! She really knows her stuff!

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Found what I wanted and was assisted quickly. Staff very knowledgeable about product and he was n...

5.0

out of 5

Found what I wanted and was assisted quickly. Staff very knowledgeable about product and he was nice.

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