Cross County (colerain) #3814

4.7

out of 5

93% of customers recommend this store
Rating Breakdown
5
(223)
4
(41)
3
(5)
2
(3)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.6
The Home Depot
Contact Us
Main: (513) 923-9157
Pro Desk: (513) 923-5403
Tool & Truck Rental: (513) 923-5401
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
3461 Joseph Rd
Cincinnati, OH 45251
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

5.98 mi
  • 6300 Glenway Ave
  • Cincinnati, OH 45211
6.14 mi
  • 1266 Omniplex Drive
  • Cincinnati, OH 45240
9.99 mi
  • 3400 Highland Ave
  • Cincinnati, OH 45213

Store Details

Welcome to our second home! The team of associates at the Cincinnati, OH Home Depot are home improvement enthusiasts just like you.

We enjoy helping you with all of your projects from planting perennials to shopping for solid hardwood flooring.

You can find us close to Joseph Chevrolet off of Colerain Ave. and Joseph Rd. and when you get here you'll see why we pride ourselves in being so much more than a hardware store. Whether we're assisting you with a project or supporting the Colerain Business Association, our team is here for you.

Thank you for choosing The Home Depot!

Your Colerain Store Team

Free Delivery on All Harvest and Halloween Decorations

Carve out the most frightening haunted house in the neighborhood with our huge selection of spooky Halloween decorations. Terrify trick-or-treaters with ghoulish animated figures such as wicked witches, creepy skeletons, freaky monsters and zombies. Our outdoor décor can also transform your yard into a graveyard, cemetery or ultimate dragon lair with inflatables, figurines and dragons that breathe smoke when attached to a fog machine. Welcome the new season and add some curb appeal to your home with our harvest décor that includes fall wreaths, colorful mums and pumpkin decorations. No matter what holiday theme you choose, we offer free delivery on all of our outdoor and indoor décor.

Brighten Up Your Home With the Perfect Light Bulbs

Set the mood in all rooms of your home with the right light bulbs. We provide many types of light bulbs for all your fixtures, from indoor lamps to patio lanterns. Incandescent light bulbs are a classic choice for their warm glow and great value. Consider long-lasting LED light bulbs if you want to make your home more energy-efficient and environmentally friendly. Browse our decorative light bulbs to create modern, vintage or futuristic looks in your living room, bedroom or kitchen. Pair your home automation system with smart light bulbs to control your lighting straight from your mobile device. If you’re a business owner, stock up on fluorescent lights to keep your office shining bright.

The Right Rugs for Any Space

Bring warmth and comfort into any room of your home with the addition of a rug. We offer a wide selection of rugs in multiple shapes, styles, colors and patterns sure to complement your décor. Tie your living room together with a subtle, all-natural sisal rug, or make a bold statement with the retro look of a shag rug. For hallways and entryways, consider runner rugs to create a tasteful and inviting accent. Kids rugs are the perfect solution to add a dash of color and personality to playrooms. If you have stairs, give your feet some traction and comfort with stair tread covers. Don’t forget to stock up on rug pads to keep your new rug from slipping and sliding.

Add Style and Comfort With Quality Carpet Installation

Treat your feet to a softer landing while upgrading any room in your home. Whether you’re searching for new carpet that is stain-resistant or can withstand heavy foot traffic, you’ll add comfort and personality to any personal space. We offer a wide selection of high-quality styles that include Berber, pattern, texture and frieze along with carpet tiles to satisfy your needs. Schedule a flooring measure appointment now. Our carpet installation experts will accurately measure your rooms to save you time. Purchase at least $699 of carpet at $1 per square foot or higher and we’ll even install it for free.

Save Today With Exclusive Offers From The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers and those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.7

out of 5

285 reviews
5
(223)
4
(41)
3
(5)
2
(3)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.6
93% Of Customers
Recommend This Store 259 of 278 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I have always found that the employees are willing to answer any questions and giving aid to loca...

5.0

out of 5

I have always found that the employees are willing to answer any questions and giving aid to locate items, or directions on the use of items if needed.

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Great customer service

4.0

out of 5

Great customer service

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This store is organized well and they have staff to help during most times of day..

5.0

out of 5

This store is organized well and they have staff to help during most times of day..

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There is everything great and excellent. I am extremely glad and satisfied with this store. I alw...

5.0

out of 5

There is everything great and excellent. I am extremely glad and satisfied with this store. I always get help from some employees who are really close and know them well. If they are not there, they I always use phone to navigate the locations of the products. There is no problems to find products. Everyone is great and friendly. Whatever I need help with, they always there with us to help.

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Always good when I shop there.

5.0

out of 5

Always good when I shop there.

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The staff is always friendly and helpful, and they go out of your way to make your experience a g...

5.0

out of 5

The staff is always friendly and helpful, and they go out of your way to make your experience a good one.

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On July 7th, we spent over an hour picking out decent quality lumber at this store, which was dif...

1.0

out of 5

On July 7th, we spent over an hour picking out decent quality lumber at this store, which was difficult because their selection is really bottom-of-the-barrel. We paid for it, then asked to have it delivered. We were told that it would be delivered on July 11th. I waited around all day on my day off, when I had much better things to do, and they never showed. We called the store and they said they would have to change the delivery date. Well, thanks for calling me to tell me. They showed up a few days later while we were not home. They dumped the large pile of lumber right in front of our garage, making it impossible to get our car in it. The lumber was almost all damaged; it was not what we spent an hour picking out. It was badly cracked and some was badly warped. I called the store back, was transferred four times, the first three people putting me on hold and transferring me when I was right in the middle of politely explaining what happened. I spoke to an alleged manager named Mike who advised me that it would be picked up on Monday, July 16th, and my account would be automatically credited when they picked it up. Monday came and went. No one showed, no one contacted me. I gave it until Wednesday, then called the store back. I spoke to a different alleged manager named Mike who didn’t seem to know anything about my previous call or Mike #1. He advised me that he would call me back later that day to tell me when they would be picking it up. NOTHING. I called back on Thursday and talked to an employee named Bob who was the first person who sounded the least bit apologetic. He promised me that it would be picked up the next day. He said that he would come get it himself if he had to, and would immediately credit my account when he picked it up. Well, Bob is a liar. He made a promise he couldn’t keep, and didn’t even have the courtesy to call me and let me know. I called the store AGAIN and talked to Manager Mike #2 (who, by the way, was the rudest and least empathetic person I talked to there) who said that they couldn’t come get it until Monday at the earliest because they couldn’t get a truck big enough. He didn’t even attempt to apologize. So then they showed up early Saturday morning, July 21st, and FINALLY picked up their crappy merchandise. A few days went by. No credits to my account. I called the store back. Was told you have to come back to the store to get a refund. I’m like, seriously, after all the crap you put me through??? I wasted hours upon hours of my life because of your incompetence. I had to call you SEVEN times to resolve this problem that YOU caused me. Not once did anyone call me back. No one even had the courtesy to apologize to me. It is crystal clear that you and your employees couldn’t care less what terrible experiences you cause your customers. Shame on you.

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We shop at this store almost every weekend! It's close to our house and they seem to have everyt...

5.0

out of 5

We shop at this store almost every weekend! It's close to our house and they seem to have everything we need to fix up our house. The employees are very friendly and helpful. It is always very clean and organized. My family buys us Home Depot gift cards because they know we will put them to good use!

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