Reviews for East Sandy #4421

Janet, penny, Theresa, Karen, mark , Ron, Jay are exceptional at customer service.

Tom in the rental department helped me with a chainsaw I was borrowing from my dad. I wanted to put a new blade on it and he was full of tips and actually helped me install the blade. John was also full of great advice on the best way to fall a tree. Great guys. Thanks for the help and making my project that much easier.

store was clean but, there was No employees available to greet or help us pick out a washer or dryer. so ended up at Lowe's. It was just down the street. sad. its never been like this for me at any home depot. :(

The staff at this Home Depot are always ready and willing to assist you and give guidance for your project. It's a friendly environment. It's clear the associates like working there and with each other.

As I was catching some Pokémon around my local Home Depot parking lot I imagined more savings. more doing. So I found myself entering the Home Depot for a mere drink of water and to enjoy the intoxicating smells of power tools, wood and dish soaps. I then realized I had to purchase something from the ever magnetic Patricia. I Scanned the local store for anything Pokémon related though to my dismay I had to settle with some ethanol treatment for my experiments. I was very glad I had the chance to purchase from Patricia and would come back whenever she was working.

The Home Depot here in Sandy always makes you feel welcome when you walk in the door you're always greeted with a smile a hello and an offer for assistance they are always completely stocked and items prices everything is clearly stated will definitely continue shopping at Home Depot

Worked with Teresa at the proDesk and she was AMAZING!! Very knowledgeable and very helpful, not to mention very friendly. Made a huge difference.

Had a great experience with Ashley at the paint counter. Did a customer survey for her already. I like this store and the people working it. Very pleased with this store.

This is my toy store and I love to go and just browse.

We had excellent service from Mike - he was very knowledgable about the products and helped us choose the right ones for our projects. The whole experience was a positive one and I would highly recommend this store not only for the products, but for the kindness of all the employees we encountered. Very positive feedback for them!

Very friendly employees, knowledgeable and helpful. Great shopping experience overall. Will definitely shop there again.

This store is always clean even when they are giving away free bags of popcorn. All the "droppings" are continually cleaned up.

I always enjoy going to this store becasue it is smaller and easy to get in and out of quickly. The staff are ALWAYS helpful and friendly!

Staff is always friendly and willing to assist. Products are well stocked and most anything needed is offered.

I had A very good experience, the sales person was friendly and helpful. The store had the items that I wanted.

customer service in this store is non existent. went in to get some glue but was not sure which kind I need to fix what I was working on. asked the associate at the paint desk which glue I should get he seem put out and I was definitely not worth his time to help. With a look of being put out he told me which on to get. then I proceed to the check out area at the far end of the store, the lady was busy talking to another associate about someone wanting to come on full time. she took the glue from my hand rang it up grabbed the receipt and quickly handed it back to me without even breaking in her conversation with the other associate and even looking at me. very poor customer service if you need any help at all on anything this is not the place to go.

An excellent store to shop in. Very nicely put together. Thanks

A Glacier Bay Shower fixture failed after 3 years' use. HD agent, Penny, called Glacier Bay to see how to handle the warranty. Glacier Bay was not cooperative and demanded more detail than would reasonably be expected. Penny told me not to work with them any more, that HD would cover the replacement. My thanks to Penny. Boo to Glacier Bay; I will not be purchasing that brand any more.

My sales associate, Mike, in appliances was extremely knowledgeable and helpful in making sure my appliances were ordered. It's great when you have employees that actually like their job!

I always enjoy shopping at our Home Depot. The associates are knowledgable and helpful. Today's shopping experience was made even better by the friendliness of the staff. Thank you for your help.

The employees are very helpful, the store is well organized and I have seldom if ever had a problem finding what I need or need to know.

I had a home project requiring a decision, on how to proceed. There were a couple of options and methods to choose from. Teresa Pinney/Pro Account Sales Associate took lots of time to help me run through the options and costs. She discussed some new products that would also help solve my dilemma. What stood out the most was she was very busy with a couple of other customers and yet... made sure that I was throughly satisfied with the results from idea to checkout. Thanks Teresa.

Staff is totally professional, friendly and completely helpful!

Customer service employees can be rude. I avoid going to customer service.

I was looking for a Whirlpool Washing Machine. The model I wanted to see wasn't on the floor at the time. The sales clerk looked up the model I was looking for on the internet, and showed me a model that is similar. She was very friendly and helpful.

I paid of a $24 bill late by a few days. Then received a $35 late fee. I came in three times and called the national office twice to resolve the issue. Finally, Casey was able to wade through the situation and help. ( the late fees grew to $111 in two months.) Instead of having a disgruntled customer who shops only at Lowes now, you still have a loyal Home depot customer thanks to Casey ( and Penny).The exorbitant late fees must be a problem with other customers I'm guessing.

I came in with my research paperwork, was helped immediately.

Ordered online, it was ready for pick up within an hour and when I went to pick up it took less then five minutes and they loaded my order into my jeep. Excellent service.

The staff at this location is always helpful and readily available. Not sure what I would do if bad as I live 3 blocks away and the convenience is great. We just had a furnace and a/c system installed and it was a very good experience. This Home Depot is excellent in all aspects. Chas

OVER SEVERAL YEARS I HAVE EXPERIENCED SUPERIOR ATTENTION AN SERVICE ABOVE THE NORMAL GOOD SERVICE.