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Showing 1-30 of 285 reviews
Aug 18, 2015
Excellent store experience
The first time I went into this store my mother and I were just looking at the storages on display outside the store, she was undecided to buy but when a store employee approached us he was very pleasant and gave us plenty of reasons why to buy (excellent customer service) come to find out he is the store manager.
by
Recommended
Aug 15, 2015
All went smoothly when associate was available.
My project was to install an electrical outlet for my window AC. That outlet was to be just inches away from the outside electrical box so I did not need any long conduit. I did my home work by searching on Lowes and Home Depot websites and decided to go for HomeDepot. store. I chose the weather proof GFCI combo. I needed to talk to an associate for suggestions of parts needed for a complete installation. And like most of the time in these big stores an associate is nowhere to be found. I did find one after several minutes and he did manage to help me out lots! I told him what project I was doing and he suggested a 1 gang box with the 3 hole 1/2 along with a threaded 1/2 x 6 rigid conduit with the locknuts. Installation went smoothly. Thank you!
by
DIY
Recommended
Aug 12, 2015
Good not great expeirence
Store was somewhat clean and available. The associates were all busy helping other people Andhard to get there attention. I pretty much had to find everything myself. Luckily it was easy to find and was easy to check out. Thank you Peggy for all the help.
by
DIY
Recommended
Aug 11, 2015
Thank you Home Depot!
Thanks to Laura and Ruben, I was able to pick out the perfect paint and tile for my mother's kitchen. Laura gave me lots of help while deciding on the paint and floors while Ruben helped me save on the wooden cabinets. My mother's kitchen is now newly remodeled and she seems to absolutely love it with a great smile on her face every time she cooks!
Thank you once again to all Home Depot employees!
by
DIY
Recommended
Aug 5, 2015
I love to shop at home depot. Fun and good experience overall
Always fun to shop at home depot. The store was clean, real easy to find the items that I need.
by
DIY
Recommended
Aug 5, 2015
Great location
The store is located just right for the area. A lot of parking space, easy to get to from main thoroughfare,
keeping vehicle traffic to a minimum.
by
Recommended
Jul 31, 2015
1059 EL CENTRAL
STORE WAS CLEAN, WISH STORE STOCKED SAME ITEMS AS STOCKED IN BIGGER STORES IN San Diego
by
Pro
Recommended
Jul 24, 2015
Great selection for home projects
The associates are helpful in locating specific items I was looking for.
by
DIY
Recommended
Jul 13, 2015
Great store associate
the cashier and associates where very friendly and helpfull.
by
Recommended
Jul 8, 2015
El Centro Home Depot is great place to shop. Workers were very friendly and helpful
The layout of all the products were easy and convenient to find.
by
DIY
Recommended
Jul 2, 2015
Overall great experience and customer service.
Very helpful and friendly customer service. All store well organized. I recommend it.
by
Recommended
Jun 24, 2015
Wonderful shopping experience.
I would like to Thank You for your professionalism and kindness during my visit.
by
Pro
Recommended
Jun 22, 2015
Fantastic service!
The young lady at the special services for customers desk, Is an absolute delight. I believe her name was Jaimi. I had been looking around for help and the young man in aisle 19 helped me out. When I found the drill I needed for my husband, I went over to the self check out to pay. Within a minute the young lady at her desk saw how long the line was and called a couple customers over to pay. That was so convenient and fast. I was in a hurry to pick up my kids so that was a blessing. I always get the best service at home depot, always satified. Thank You Jaimi, great job. Keep it up guys.
by
DIY
Recommended
Jun 20, 2015
Fast return
I was very happy with my returns experience the cashier Linda was very professional. She was quick in returning my item and was very nice.
by
Recommended
Jun 18, 2015
Always a good experience to shop at Home Depot El Centro
Friendly staff, store clean, fast checkout perfect location
by
Pro
Recommended
Jun 12, 2015
Above and Beyond Helpful Hardware Associate
I'm a paraplegic and the bolt holding my wheel to my wheelchair came off while shopping. It was 5:30 p.m. I went to two mechanic shops and both closed.
Went to Home Depot and Juan/John the hardware technician was right there in the bolt isle. I explained my dilemma and he lead me to the tool area. He knew he needed to see the bolt so he had me park these while he removed the bolt from the good tire, got the exact bolt and some removable lock-tite to hold it in place (proper locking-tab washer not available).
He then re-installed the good bolt/washer and the new bolt with lock-tite and I was good to go! While he was kindly working on my wheelchair, he even took calls and handled the situation so calmly and professionally!
I can't tell you how special Juan/John is, but he truly IS! Thank you for hiring such knowledgeable, professional and kind employees!
Home Depot hit a Home Run! God Bless You and Juan/John, the Hardware Technician!
by
Recommended
Jun 9, 2015
Employees were extremely helpful and friendly
I had to ask for help from a young guy in the tool department. He was busy with other things but stopped what he was doing and showed me where to find what I needed, then took the time to discuss whether that particular model of planer was of good quality.
When I went to pay for my purchase, the young woman who was the cashier was waiting on a customer in front of me. She spoke to two ladies in a very friendly and warm manner, smiling the whole time. She spoke Spanish to them but immediately greeted me in English, giving me the same warm smile and friendly attitude. She kind of brightened my day and made me glad I decided to shop there that day.
by
DIY
Recommended
Jun 9, 2015
Not satisfied due to time it took to get an associate to help us
I waited over twenty minutes after the associate was paged three times and then I had to get the manager to find someone to help us
by
DIY
Recommended
Jun 4, 2015
Great customer service
Pedro was great! He knew exactly what we were looking for and asked us if we needed help immediately.
by
Recommended
May 30, 2015
GREAT STORE EXPERIENCE
VERY HELPFUL AND CLEAN STORE. THE ASSOCIATES ARE READY AND WILLING TO HELP YOU.
by
Recommended
May 28, 2015
Great! , look into website and buy in store fast!!
I looking for a ceiling lamp on the website, see the availability on the store and go to buy it.
the employees were very helpful to locate the lamp and it was exactly as it shows on the web page.
by
DIY
Recommended
May 27, 2015
Service
Great service, Friendly associates, product availability great
by
Recommended
May 24, 2015
Love your Pro-Desk
Your Pro-Desk Department is a fantastic area where I can go and find everything I need for my job. Thanks to all the workers there for your help.
by
Pro
Recommended
May 12, 2015
Online to store pick up is a joke
Ordered a patio set that I would have preferred delivered to my home, but the ordering process did not allow it, so I had to choose the "pick up at store" option. I scheduled and time and date for pick up the very next day, and waited over 30 mins for nothing. I prompted for a refund, which the girl seemed more than happy to assist with because it seemed like she knew there was either no one available to help me, or because they had no idea where this merchandise was. Either way I do not plan on ever visiting this Home Depot ever again. Lowes is closer to my home and has better customer service.
by
1 found this review helpful
May 6, 2015
Great Customer Service
Upon arrival to the appliance section for Refrigerators, we were greeted by the sales associate who assisted us with the purchase of a Samsung refrigerator. He was very attentive, friendly and made us feel at ease. After we selected the model we wanted, he explained the highlights and answered any questions we had regarding the refrigerator. At such time that we will look to make additional purchases in the appliance section at the Home Depot in El Centro, CA, we will look for assistance from the same associate.
by
Recommended
May 3, 2015
Best help yet
I was pleased with the help I recited from my associates Maria and Rudy. Maria was able to direct me to the right area to purchase what I needed as well find me help. Rudy was knowledgeable about many of the products in the store. He also helped me load my product into my vehicle.
by
DIY
Recommended
May 3, 2015
Great cashier friendliness
Store was clean and everything. The only problem to this was no associates to help me. Luckily Maria my cashier explained where to find the product and got me help me out.
by
DIY
Recommended
May 1, 2015
Regular Big Store
noting special to report at this store. It does have what you need. Its hard to find an associate; but not impossible.
by
DIY
Recommended
Apr 29, 2015
Pretty associates with great and fast service!
Was very happy with my experience, they have some very pretty and knowledgeable associates who greeted me then were able to lead me to product I needed immediately. Check out was a breeze I went to the customer service desk and had to do a phone sale which was much easier here than many other stores I've been to. Vanessa had helped me find the product then my cashier wad Valerie both very nice and willing to do extra to help me. Look forward to getting more things from this site. Thanks!
by
Pro
Recommended
Apr 20, 2015
Our Flooring Project
My husband and I were very happy with all the guidance and assistance from store associates at Home Depot. Our flooring project is starting great. We find the products that we needed at a great price. The store is well organized and the customer service is excellent.