Reviews for Georgetown #6538

The employees at this store are very helpful. The store has a good stock of almost everything.

Has everything we need and exceptional employees.

The store is close to home and I can usually find what I need. I have bought things at great price reductions.

Great customer service from all 3 women that helped me. Never acted to busy to give me their complete attention to help me with my tub replacement purchase. Highly recommend this store. Will be back even though it is much farther than one in my neighborhood.

Great Store! Best Location! Never disappointed!!

The fork lift driver damaged the bed of my truck by repeatedly trying to push a heavy palette. Either purchase a piece of plywood to lay down, or make them load it by hand.

I've shopped in several Home Depot stores in the Austin area. All have been good. The Georgetown store is the very best of the bunch!! The associates are super friendly, know their business & go the extra mile to help. The store is clean & things are displayed such that locating an item is usually easy. When not, the associates are right at hand to help.

Always pleasant and knowledgeable employees. Have a good selection of products. Have always had a great experience!!!

Mark is an asset to your company. He is friendly, welcomes you every time you enter, knowledgeable, and fast.

Usually has what I need and at a good price, but sometimes the extra stuff in the aisle's makes it hard to push a cart through when others are in the same aisle, can you PLEASE leave aisle open and clear? Thanks

Great Store! Lots of friendly and helpful employees.

This is a pretty good Home Depot. You can usually get the help you need though you may have to go look for it and then wait for a person who knows about what you are asking about. But it seems to be a well organized and somewhat clean and orderly store.

There should be a way for a customer to request assistance without having to walk around the store to find an employee. Our time is just as valuable as yours and we shouldn't have to waste it looking for help.

Staff is extremely friendly and knowledgeable. Great customer service!

Been shopping here for years. Beforehand, I lived in Houston. Sorry about their flooding, but I was never treated as courteously there as I have been in Georgetown. Even thought about working at this store, and was given a job offer. Hat tip to 6538!

Being an older widow, I am not alone with Home Depot for repairs & upkeep of my home. A touch of security I thought was gone.

no review is better than a bad review, next time I need paint items I will go to Lowes

I would and do recommend this store regularly due to your cashier, Mark. He's always friendly and fast.

Mark is my favorite employee at the Home Depot. He's the one employee that I see every time that I shop. He is always friendly and helpful.

Garden Department uses overhead sprayers to water plants during shopping hours. Makes the Garden area a terrible mess during shopping hours. The staff says it is necessary to keep the plants watered but the mess should be done in the middle of the night, not during shopping hours.

The staff here is always helpful and nice to talk to. The manager has helped us over the years and has always gone above and beyond to provide excellent customer service.

Good service

Always well stocked and employees are friendly and helpful. Love shopping at this Home Depot!!

Always helpful, knowledgeable and friendly staff...and I love this store's selection and layout!

Excellent service

There are two employees, one female and one named Rich, who were extremely helpful to me. (I didnt get the females name) Rich fixed my Tiffany lamp and I was very grateful since I was in the middle of moving from Austin and he even welcomed me to Georgetown!!

Jermey the manager and his whole team go the extra mile to make sure we're happy with whatever we need. Not just us, I've seen him hands on with many other customers.

My family shops regularly and often at the Georgetown Home Depot because the atmosphere is welcoming, and everyone is super knowledgeable and helpful and if at any time someone doesn't know the answer they know how to get the answer asap! In particular we want to shout out hurrah's for Max, a wonderful and stellar Home Depot representative who is graciously responsive and has creative ideas to share when he is asked to assist in solutions for our home improvement dilemmas! Max you and your colleagues inspire our loyalty to your Home Depot location because you are so nice and have such all encompassing knowledge of the store's inventory and your creative solutions to customers home improvement dilemmas is priceless! Another stellar Georgetown Home Depot team member is cashier Matthew, who has a fabulous smile, warm demeanor and is an articulate communicator!

Front desk customer service is the worst. They are not friendly AT ALL. No greeting at all when I walked up to the counter. The lady just looked at me, said not one single word. I needed to exchange an item, did not have a receipt because I used my Home Depot credit card and the item I was returning was included in my quartz counter top purchase. Customer Service agent made me feel that I was inconveniencing her. She sat down at the computer, would not look at me and said what's your phone number. She then said I can't help you, someone from another department would have to help me. She paged someone, still would not look at me. The least she could have said was someone will be right here, sorry for the wait, or how are you doing..nothing at all. I waited in extremely awkward silence. After a while of just standing there made to feel like a real bother, I went and got another basket and went back to the counter top area told them what I needed and they took care of it for me. As I was walking out the door I told the young lady at the customer service desk, don't worry I took care of it and someone will be up here shortly to get the item I brought back. She finally looked at me and still did not say a word, no I am sorry, have a nice day. NOTHING!!

The store and employees were outstanding. Several employees offered assistance. We had a very great shopping experience. Thank you. The store was in excellent order too. Great selections in the Garden shop too!!!